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Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, 4-minute walk to Castel dell'Ovo

Photo gallery for Eurostars Hotel Excelsior

Exterior
Lobby
Exterior
Front of property – evening/night
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$312
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Bathrobes
Private bathroom
Eco-friendly toiletries
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Bathrobes
Private bathroom
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
2 bedrooms
Bidet
Private bathroom
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Bidet
Private bathroom
Eco-friendly toiletries
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Naples

Eurostars Hotel Excelsior puts you in the heart of Naples, within just a 10-minute stroll of popular attractions like Castel dell'Ovo and Lungomare Caracciolo. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of train drop-off service. .Attractions within a 15-minute walk of this Naples City Centre hotel include Via Toledo and Piazza del Plebiscito.

What's nearby

  • Via Partenope - 1 min walk - 0.0 km
  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Lungomare Caracciolo - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples International Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪La Cantina dei Lazzari - ‬2 min walk
  • ‪Officina - ‬2 min walk
  • ‪LA CANTINELLA RISTORANTE La Cantinella SNC di Giorgio Rosolino & C. - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a restaurant, 4-minute walk to Castel dell'Ovo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

What is the cancellation policy at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 8 Feb 2026 start from NZ$292.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Hotel Excelsior?

Yep, Eurostars Hotel Excelsior has a self car park for EUR 30 per day. A self car park is also available, for a fee.

Are there any beaches close to Eurostars Hotel Excelsior?

The closest beach to Eurostars Hotel Excelsior is Gaiola Beach (6.7 km).

What makes Eurostars Hotel Excelsior a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eurostars Hotel Excelsior?

No, Eurostars Hotel Excelsior does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Hotel Excelsior?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Hotel Excelsior?

No, pets are not allowed.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Yaroslav

Business traveller
Liked: Staff & service, room comfort
Location, location, location. It’s perfect! It self hotel quiet shabby, renovated maybe 10-15 years ago. View fantastic, garage outside
Stayed 1 night in Nov 2025

10/10 Excellent

Jack, Washington

Excellent quality of room. Enjoyed rooftop drinks and dinner - although somewhat chilly in October. Wonderful view of harbor and Vesuvius - marred by harbor front obstruction noise during the day. Very helpful staff at front desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room — gorgeous sea view — staff was wonderful!
Stayed 5 nights in Oct 2025

2/10 Terrible

Daria

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, no mention of the construction around the property and the noise that comes with it. Checked us into the dirtiest room, i put the finger on a desk and my whole hand was full of dust. They changed the room for us, was better and clean but very noisy. We could hear neigbours above walking. Didnt get brekafast, so cannot judge but then, we were coming back after breakfast outside and our room was slightly open, perhaps cleaning stuff didnt properly shut the door. For 800 eur for 3 days, this is the worst hotel i have ever stayed in my life. When all of these issues were brought up to the staff, i expect something else besides "sorry". Give us free breakfast, some compliment or literally anything else, not sure i can call this place luxury. Very disappointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Perfetto. Ease of check in and service across the board.
Stayed 1 night in Oct 2025

6/10 Okay

Daniel, Ottawa

Travelled with partner
Tried to have a shower very early in the morning and there was no water pressure at all. Also lots of mosquitoes in the area and in my room
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Giuseppe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to restaurants and great rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and location.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Valeriy

Stayed 2 nights in Sep 2025

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a fantastic location. Sea facing junior suite was wonderful ..light and spacious with amazing view over the bay. Walkable in 10 mins to centre of town or harbour for boat trips. Fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Ali, Houston

Travelled with family
Liked: Amenities
Nice hotel and very nice staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Ali, Houston

Travelled with family
Liked: Amenities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Current construction in front of hotel not the best don’t know when street repair will be complete
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Sep 2025

10/10 Excellent

Kim

Stayed 1 night in Sep 2025

10/10 Excellent

ENRICO P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding desk staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Lots of restaurants along the promenade. Beautiful rooftop bar and restaurant
Stayed 2 nights in Sep 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Behrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025