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Eurostars Hotel Excelsior

Property class: 4

Photo gallery for Eurostars Hotel Excelsior

An outdoor patio with white furniture, beige umbrellas, and a view of the sea.
A spacious lobby with a grand piano, elegant chandeliers, and comfortable seating areas.
A spacious lobby with marble flooring, multiple seating areas, a grand piano, and a chandelier.
A multi-story hotel with a classic architectural style, featuring balconies and large windows.
A waterfront hotel with multiple stories, a dock with boats, and a calm river.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$574
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪5 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a large bed, a television, a chair, and a vase with flowers.

Classic Double Room

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(36 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

A room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Junior Suite, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

A hotel room with a large bed, a bedside table with a vase of flowers, a television on a stand, and a view of the outdoors through the window.

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View

A hotel room with a large bed, a sofa, a small table, and a view of the city through a window.

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Double Room, Connecting Rooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

A spacious living room with a wooden floor, a green sofa, a glass coffee table, and a chandelier.

Junior Suite, Sea View (Single Use)

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

A hotel room with a large bed, two chairs, a sofa, a desk with a lamp, and a chandelier.

Standard Suite, Sea View (3 Pax)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic double room

A bedroom with a large bed, two bedside tables, a chair, and a chandelier.

Classic double room

  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Naples

Eurostars Hotel Excelsior places you in the centre of Naples, steps from Gulf of Naples and within a short 5-minute stroll of Castel dell'Ovo. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of train drop-off service. .Attractions within a 15-minute walk of this 4-property class Naples City Centre hotel include Molo Beverello Port and Via Toledo.

What's nearby

  • Via Partenope - 1 min walk - 0.0 km
  • Castel dell'Ovo - 5 min walk - 0.5 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Lungomare Caracciolo - 8 min walk - 0.7 km
  • Molo Beverello Port - 13 min walk - 1.2 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples International Airport (NAP) - 35 min drive

Restaurants

  • ‪desio gelato & pastry - ‬4 min walk
  • ‪Donna Luisella | Ristorante Napoletano - ‬5 min walk
  • ‪Caffe Toraldo - ‬2 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Diego Vitagliano - ‬4 min walk

About this property

Eurostars Hotel Excelsior

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

What is the cancellation policy at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 26 Oct 2026 start from NZ$574, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Hotel Excelsior?

Yep, Eurostars Hotel Excelsior has a self car park for EUR 30 per day. A self car park is also available, for a fee.

Are there any beaches close to Eurostars Hotel Excelsior?

The closest beach to Eurostars Hotel Excelsior is Mappattella Beach (1.5 km).

What makes Eurostars Hotel Excelsior a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eurostars Hotel Excelsior?

No, Eurostars Hotel Excelsior does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Hotel Excelsior?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Hotel Excelsior?

No, pets are not allowed.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel will not disappoint, great location to restaurants. Views from 7th floor bar/restaurant is amazing!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and good pizza close by.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing with a beautiful view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in a great location. We had a suite which was outstanding .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean, shopping and restaurants are nearby in walking distance.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant staff were very friendly and food excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a beautiful junior suite for 4 nights. Situated right on the bay, great area for walking and restaurants. We would definitely stay here again! Rooftop bar and restaurant- excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful roof top bar with Vesuvius view.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the view was spectacular.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. There are many options nearby. The rooftop restaurant is a bit stuffy and formal, but very accommodating. It is a nice sanctuary from the busy feel of Naples.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to restaurants and great rooms
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great views, lovely room and bathroom. Great breakfast, kind staff. Only negatives- bed mattress was too soft/old and in the entrance there is no ramp for luggage, you must go up some stairs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt! Nice location and a beautiful view. Nice and quiet neighbourhood. We’ll be back😊
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here the staff were amazing! Mário, Guiseippi and Serena bent over backwards to make us feel welcome and get us everything we needed. After hiking Vesuvius they got us lots of ice for our sore joints. The room was spacious and very clean. The bathroom had a lovely tub and bidet. The location is great especially for nice walks by the water in the evening. We will definitely stay here again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brekfast was pretty bad for the prices charged.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location with great views
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in every way !!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth $500 a night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable views
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and service
Stayed 5 nights in Jan 2026