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Palazzo Caracciolo Naples

A modern spa area with a stone wall, a glass-enclosed hot tub, and a robe hanging on the wall.

An outdoor courtyard with seating areas, potted plants, and umbrellas.

A spacious lobby with a central hot tub, a stone archway, and a modern reception area.

An indoor dining area with multiple tables and chairs, large windows with curtains, and stone columns.

A modern interior with a stone archway, a glass-enclosed spa area, and a staircase leading to upper levels.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa pool
Spa
Pet-friendly
Air-conditioning
Gym

includes taxes & fees

18 Nov - 19 Nov

Explore the area

Via Carbonara 112, Naples, NA, 80139

Place, Spaccanapoli
‪7 min walk‬
Place, Piazza Giuseppe Garibaldi
‪8 min walk‬
Place, Naples Cathedral
‪8 min walk‬
Airport, Naples (NAP-Naples Intl.)
‪8 min drive‬

Room options

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a mirror.

Deluxe Room, 1 King Bed

Exceptional

21 sq m
Sleeps 2
1 King Bed

A hotel room with a large bed, a desk with a lamp, and a chair.

Deluxe Room, 1 King Bed with Sofa bed

Good

24 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

A spacious living room with a green sofa, white coffee table, and gold-trimmed chairs.

Junior Suite, 1 King Bed

35 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Duplex)

Exceptional

40 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed (Nobili)

42 sq m
Sleeps 4
1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a vase of flowers, and a wall-mounted light fixture.

Room, 1 Queen Bed

Good

17 sq m
Sleeps 2
1 Queen Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room, 1 Queen Bed

Good

21 sq m
Sleeps 2
1 Queen Bed

A bedroom with a large bed, a nightstand, a wall-mounted lamp, and a window with curtains.

Junior Suite, 1 Queen Bed

40 sq m
Sleeps 3
1 Queen Bed

Room, 1 Queen Bed, Terrace

Excellent

19 sq m
Sleeps 2
1 Queen Bed

A hotel room with a large bed, two bedside lamps, and a headboard.

Family Room, 1 Queen Bed

30 sq m
Sleeps 3
1 Queen Bed

A hotel room with two beds, a dining area, and a view of the outdoors.

Room, 2 Single Beds

Exceptional

17 sq m
Sleeps 2
2 Single Beds

A modern hotel room with a wooden floor, a white desk with a lamp, a large mirror, a wardrobe, a bed with white bedding, and two white chairs.

Deluxe Room, Multiple Beds

Very good

24 sq m
Sleeps 3
2 Single Beds and 1 Double Sofa Bed

Junior Suite, 2 Single Beds (Duplex)

40 sq m
Sleeps 3
2 Single Beds

Junior Suite, 2 Single Beds (Scaramanzia)

62 sq m
Sleeps 4
2 Single Beds

A hotel room with two beds, a sofa, and a nightstand with a lamp.

Room, 2 Single Beds, Terrace

Wonderful

19 sq m
Sleeps 2
2 Single Beds

A hotel room with a bed, a desk with a chair, a flat-screen TV mounted on the wall, and a large window with curtains.

Junior Suite, 1 Queen Bed

Sleeps 3
1 Queen Bed

A hotel room with a large bed, a nightstand, a lamp, and a sliding door leading to a balcony with a sofa.

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

A hotel room with a bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Superior Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a mural on the wall.

Superior Room, 2 Single Beds

Very good

Sleeps 2
2 Single Beds

About the area

Naples

A luxury stay in the heart of Naples awaits you at Palazzo Caracciolo Naples. You'll be 2.1 km (1.3 mi) from Via Toledo and 2.2 km (1.3 mi) from Port of Naples. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include access to the sauna and hot tub. Enjoy the gym, Hot tub and sauna. 8 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Naples City Centre hotel, you'll be 2.6 km (1.6 mi) from Molo Beverello Port and 2.9 km (1.8 mi) from Piazza del Plebiscito.

What's nearby

Spaccanapoli - 7 min walk - 0.6 km
Piazza Giuseppe Garibaldi - 8 min walk - 0.7 km
Naples Cathedral - 8 min walk - 0.7 km
Via San Gregorio Armeno - 10 min walk - 0.9 km
Naples National Archaeological Museum - 12 min walk - 1.0 km

Getting around

Piazza Cavour Station - 7 min walk
Naples (INP-Naples Central Rail Station) - 13 min walk
Naples International Airport (NAP) - 56 min drive

Restaurants

‪Gran Caffè San Gennaro - ‬7 min walk
‪Bar Schlemmer - ‬5 min walk
‪È pronto 'o Mangià - ‬5 min walk
‪I Buongustai - ‬6 min walk
‪Tiflis Ristorante - ‬2 min walk

About this property

Palazzo Caracciolo Naples

Palazzo Caracciolo Naples offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Palazzo Caracciolo Naples. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Naples hotel.

143 guestrooms or units

3 levels

Conference rooms

Built in 1500

Deli

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Terrace

Garden

Gift shop

Television in lobby

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Dining venue

Palazzo Caracciolo Naples offers 143 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open selected days.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

The exterior of the Royal Continental Hotel with a prominent entrance, large glass doors, and potted plants.

Pool
Pet-friendly
Restaurant
Air-conditioning

includes taxes & fees

8 Nov - 9 Nov

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Valet parking on site (EUR 30 per day)
Limited on-site valet parking

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Things to do

Full-service spa
Gym
Hot tub
Sauna
Steam room
Stereo
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business centre
8 meeting rooms
Computer station
Conference centre

Outdoors

Garden
Terrace

Full-service spa

Hot tub
Sauna
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Lift (79 centimetre wide door)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
Banquet hall
Built in 1500
Designated smoking areas (fines apply)
No plastic coffee stirrers
No plastic drinking straws
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bidet
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with premium cable/satellite channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:

Swimming pool

The following facilities are closed on Monday and Sunday:

Full-service spa
Sauna
Hot tub

Access methods

Staffed front desk

Pets

Pets: EUR 20 per pet, per day
Only dogs and cats are allowed
Maximum 1 (weight limit: 11 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 150 per stay
A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 15 per person
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
Valet parking fee: EUR 30 per day
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT063049A13CX7WUL5

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

MGallery Caracciolo Napoli

MGallery Palazzo Caracciolo Napoli

Palazzo Caracciolo Napoli MGallery

Palazzo Caracciolo Napoli MGallery Collection

Palazzo Caracciolo Napoli MGallery Collection Hotel

Palazzo Caracciolo Napoli MGallery Collection Hotel Naples

Palazzo Caracciolo Napoli MGallery Collection Naples

m Gallery Palazzo Caracciolo Hotel Naples

Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Palazzo Caracciolo Napoli MGallery Sofitel Hotel

Palazzo Caracciolo Napoli MGallery Sofitel Naples

Palazzo Caracciolo Napoli MGallery Sofitel

Palazzo Caracciolo Napoli

Palazzo Caracciolo Naples Hotel

Palazzo Caracciolo Naples Naples

Palazzo Caracciolo Napoli MGallery

Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

What is the cancellation policy at Palazzo Caracciolo Naples?

Palazzo Caracciolo Naples offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzo Caracciolo Naples?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Naples on 18 Nov 2026 start from NZ$379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palazzo Caracciolo Naples?

Yep, Palazzo Caracciolo Naples has valet parking for EUR 30 per day.

Are there any beaches close to Palazzo Caracciolo Naples?

The closest beach to Palazzo Caracciolo Naples is Gaiola Beach (9.3 km).

Is there a spa on site at Palazzo Caracciolo Naples?

Yep, there is an onsite spa at Palazzo Caracciolo Naples. It has a hot tub and a sauna.

What makes Palazzo Caracciolo Naples a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Palazzo Caracciolo Naples.

Does Palazzo Caracciolo Naples serve breakfast?

You bet, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Palazzo Caracciolo Naples?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palazzo Caracciolo Naples?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Palazzo Caracciolo Naples?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palazzo Caracciolo Naples?

Cats and dogs are welcome at Palazzo Caracciolo Naples, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Palazzo Caracciolo Naples Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comforting room with good caring staffs

Stayed 2 nights in Nov 2025

Verified review

6/10 Okay

SUMEDHA

28 Apr 2026

Great Hotel

Great Hotel in very good location. Excellent service, rooms, food.

Stayed 3 nights in May 2023

Verified review

10/10 Excellent

Laura

23 May 2025

Liked: Cleanliness, property conditions & facilities

The rooms are very clean and comfortable! The staff is very nice and helpful.

Stayed 1 night in May 2025

Verified review

6/10 Okay

Bobby

25 Feb 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel

Stayed 2 nights in Feb 2026

Verified review

8/10 Good

Richmond

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hotel, walk to much of central Naples.

Stayed 1 night in Apr 2025

Palazzo Caracciolo Naples

Photo gallery for Palazzo Caracciolo Naples

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Junior Suite, 1 King Bed (Duplex)

Junior Suite, 1 King Bed (Duplex)

View all photos for Junior Suite, 1 King Bed (Nobili)

Junior Suite, 1 King Bed (Nobili)

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

View all photos for Junior Suite, 2 Single Beds (Duplex)

Junior Suite, 2 Single Beds (Duplex)

View all photos for Junior Suite, 2 Single Beds (Scaramanzia)

Junior Suite, 2 Single Beds (Scaramanzia)

View all photos for Room, 2 Single Beds, Terrace

Room, 2 Single Beds, Terrace

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

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About the area

Naples

What's nearby

Getting around

Restaurants

About this property

Palazzo Caracciolo Naples

Awards and affiliations

Similar properties

Royal Continental Hotel Naples

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures