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Serendipity

Property class: 3

Photo gallery for Serendipity

A modern room with a large window, a desk, a chair, and a floor lamp.
A staircase with multiple potted plants.
A study area with a desk, open book, glasses, a glass of drink, a lamp, and a polka-dotted towel hanging on a door.
A bedroom with a bed, a bedside table, a chair, and a desk. There are framed pictures on the wall and a lamp on the desk.
A modern room with a large window, a desk, two chairs, and a floor lamp.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$233
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
PIAZZA GARIBALDI 39, Naples, NA, 80142
  • Place, Corso Umberto I
    ‪2 min walk‬
  • Place, Piazza Giuseppe Garibaldi
    ‪2 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

A bedroom with a bed, a bedside table, a wall-mounted light, and a door.

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

A modern office space with a wooden desk, a white chair, and a grey wall adorned with framed pictures and a desk lamp.

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

A modern workspace with a desk, chair, lamp, and potted plants.

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

A bedroom with a bed, two framed motivational quotes on the wall, and a white headboard.

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

A modern room with a large window, a desk, two chairs, and a floor lamp.

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Naples

Serendipity places you in the centre of Naples, connected to a shopping centre and within a short 5-minute stroll of Piazza Giuseppe Garibaldi and Corso Umberto I. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, express check-out and tour/ticket assistance. Added amenities include a snack bar/deli, a water dispenser and a lift. .Attractions within a 10-minute walk of this 3-property class Naples City Centre guest house include Spaccanapoli and within 30 minutes you'll find Port of Naples.
View more Guest houses in NaplesOpens in a new window

What's nearby

  • Corso Umberto I - 2 min walk - 0.2 km
  • Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Cathedral - 12 min walk - 1.0 km
  • Via San Gregorio Armeno - 12 min walk - 1.0 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 61 min drive

Restaurants

  • ‪Cuori di Sfogliatella - ‬3 min walk
  • ‪Scaturchio - ‬5 min walk
  • ‪Caffe' Mexico - ‬3 min walk
  • ‪La Cantina dei Mille - ‬5 min walk
  • ‪Sfogliatelab - ‬3 min walk

About this property

Serendipity

There's a snack bar/deli on site. Public spaces have free WiFi. Serendipity also features tour/ticket assistance, room service (during limited hours), and express check-out.

This 3-star Naples guest house is smoke free.

  • 5 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
Serendipity offers 5 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
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The price is NZ$215
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number IT063049B4LXAGSUYL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

What is the cancellation policy at Serendipity?

Serendipity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serendipity?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Serendipity on 14 Nov 2026 start from NZ$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Serendipity?

The closest beach to Serendipity is Gaiola Beach (9.6 km).

Is there a free airport shuttle available at Serendipity?

No, Serendipity does not offer an airport shuttle service.

What time are check-in & check-out at Serendipity?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Serendipity?

No, pets are not allowed.

Serendipity Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 187 out of 246 reviews
Rating 8 - Good. 53 out of 246 reviews
Rating 6 - Okay. 5 out of 246 reviews
Rating 4 - Poor. 0 out of 246 reviews
Rating 2 - Terrible. 1 out of 246 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff, excellent location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean facilities, friendly staff - amazing experience!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Serendipity! Great location, lovely accommodation, great facilities and brilliant communication from the staff. Room was very clean and cleaned throughout our stay. Free access to tea/coffee and in room fridge. High ceilings and views of Vesuvius! A true home from home! Wholeheartedly recommend!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean room in nice location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly owners, room booked looked exactly the same. The hotel is located next to a park so it can get a little noisy at times !
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and felt safe!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right near the train station! Clean and quiet. Perfect for our needs.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a newly renovated apartment. Very clean and ideal location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, newly renovated spacious and clean room. Amazing staff, Alessandra was very helpful. Close proximity to train and bus stations. Lots of restaurants around the area. Will definitely stay again on our next visit to Naples.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It’s very well located for the main train station and metros or about 30 min walk into the historic centre. Despite being in a busy area the room was very quiet. The only issue we had was the hot water that didn’t work - once we alerted them to it they came to fix it immediately however it was still very temperamental.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect. Check-in was done by owner, very friendly and nice. Property has an excellent location for all purposes. I definitely recommend this location that is more similar to a nice hotel than a guesthouse.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is super close to public transport, staff is amazing and helpful, the area is a little sketchy at times, but just be aware of your surroundings!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to the train station and some great pizza restaurants. Staff was so helpful with checkin and setting up a cab for early in the AM to airport. Clean and comfortable place!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot from which to explore Naples. Conveniently located near the main station and a metro stop. Hundreds of dining options within walking distance. Staff was very helpful and our room was very spacious! I would definitely stay there again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy little hotel. Alessandra very kind. Very near everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenity was very clean and Alessandra was very nice and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome - Grazie
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfactory.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the city. Very helpful staff, especially when I made a booking error and had to add on an additional night. Beautiful and clean room with views of the city. Communicative and accommodating staff as I had to check in after-hours and check out early morning.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, very convenient location, spacious and clean room, Alessandra is very helpful. Only drawback is couldn't figure out how to use the small elevation, end up walking.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and so was Alessandra! Location was great in that it was close to the train station; however, the neighborhood was sketchy. We did not go out at night as we did not feel safe.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Serendipity was very pleasant, comfortable, spacious and the staff were very helpful and friendly. I highly recommend Serendipity in Naples for a centrally located hotel.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice little hotel close to Naples Central Train station. Lots of amenities and fully stocked mini bar.comfortable bed. Very clean and modern
Stayed 2 nights in Nov 2025