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Smart Hotel Napoli

Property class: 4

Photo gallery for Smart Hotel Napoli

A cruise ship with multiple decks and a prominent logo on the upper deck.
Property video
A cruise ship deck with seating areas, a large window with curtains, and a view of the ship's exterior.
A table set with breakfast items, red chairs, and a view of a large ship with blue and white colors.
A deck with wooden flooring, white and blue seating, and a view of the water and cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$168
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Piazza del Municipio
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪3 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

A neatly made bed with a tray of breakfast items, including croissants, a drink, and a mug, in a modern room with a green accent wall and a coat hanging on the door.

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera Standard (Tripla)

A single bed with a white mattress and pillows, a small yellow table with a magazine, and a green rug on a wooden floor.

Camera Standard (Tripla)

9.4 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Mezzanine

A hotel room with a large bed, a chair, a view of the city, and a brick wall.

Superior Double Room, Mezzanine

9.4 out of 10
Exceptional
(11 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

A hotel room with a bed, a small table, a mirror, a television, and a window with a view of the outside.

Standard Quadruple Room

8.6 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

A modern bedroom with a built-in bed, a small table, and two chairs.

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

A table with breakfast items, a bottle, and glasses of juice, with a large ship in the background.

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(24 reviews)
  • Marina view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed, Jetted Tub

A modern bathroom with a large bathtub, a shower area, and a green door.

Room, 1 Double Bed, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Naples

You'll be connected to the convention centre at Smart Hotel Napoli, and within a short 5-minute stroll of popular places like Molo Beverello Port and Gulf of Naples. Highlights at this Art Deco hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The bistro, Molo10, serves Italian cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute walk of this 4-property class Naples City Centre hotel, attractions include Port of Naples and Via Toledo.

What's nearby

  • Gulf of Naples - 3 min walk - 0.3 km
  • Piazza del Municipio - 3 min walk - 0.3 km
  • Molo Beverello Port - 3 min walk - 0.3 km
  • Port of Naples - 8 min walk - 0.7 km
  • Via Toledo - 10 min walk - 0.9 km

Getting around

  • Napoli Marittima Station - 2 min walk
  • Via Colombo - Porto Tram Stop - 5 min walk
  • Naples International Airport (NAP) - 29 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬7 min walk
  • ‪Osteria da Ciccio e Mery - ‬7 min walk
  • ‪La Lazzara Trattoria e Pizzeria - ‬6 min walk
  • ‪Bar Picnic - ‬4 min walk
  • ‪Osteria da Antonio - ‬7 min walk

About this property

Smart Hotel Napoli

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 2 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT063049A1CDFEU64O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Frequently asked questions

What is the cancellation policy at Smart Hotel Napoli?

Smart Hotel Napoli offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smart Hotel Napoli?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Smart Hotel Napoli on 11 Nov 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Smart Hotel Napoli?

The closest beach to Smart Hotel Napoli is Gaiola Beach (7.8 km).

What makes Smart Hotel Napoli a romantic place to stay?

Ocean-view dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Smart Hotel Napoli.

Is Smart Hotel Napoli family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Smart Hotel Napoli is a hit with families.

Does Smart Hotel Napoli serve breakfast?

You bet, complimentary buffet brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Smart Hotel Napoli?

No, Smart Hotel Napoli does not offer an airport shuttle service.

Is there a bar or restaurant at Smart Hotel Napoli?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Smart Hotel Napoli?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Smart Hotel Napoli?

Dogs are welcome at Smart Hotel Napoli, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 682 reviews
Rating 8 - Good. 178 out of 682 reviews
Rating 6 - Okay. 55 out of 682 reviews
Rating 4 - Poor. 15 out of 682 reviews
Rating 2 - Terrible. 10 out of 682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great location near cruise port.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place and everyone was great! The included breakfast was delicious! It was also a great place to access restaurants and tour pick up!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WERE FRIENDLY ROOMS WERE CLEAN AND THE BREAKFAST HAD SOMETHING FOR EVERYONE, TRAVELLED WITH 3 KIDS WITH VERY DIFFRENT TASTES AND THEY WERE ALL SATISFIED.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect if you’re looking to catch an early ferry and enjoy a good breakfast beforehand. It was exactly what we needed!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, rooms were clean. Great place to stay if you are taking the ferry next day early morning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well maintained
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room could be better clean but for the money was ok
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really enjoyable stay at this hotel. Great location a 5-10 minute walk to the metro station and on the ALI bus route. Staff were very friendly and accommodating and breakfast was good quality. Rooms were air conditioned, clean and reasonably sized. All in all great value and great would book again if visiting Naples.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Smart Hotel Napoli. The staff is very welcoming and helpful. It’s close to transportation to many Napolitano locations and landmarks. Hotel is very clean and modern. Great place to stay while visiting Naples.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean room and helpful staff breakfast was great. Good location for exploring an amazing city
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect from the staff to the location to the cleanliness to the breakfast options. I would definitely stay here again.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to ferries for early morning trip to Capri Very helpful staff Rooms are basic but great for the purpose
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to the ferry port- no outside food alllowed which sucks and check out time to early.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing if you are getting off or boarding the cruise ship at this port. Breakfast was AMAZING and the room was awesome.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well organised, clean room, quality of breakfast was good, particularly the pastries
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
It was quiet and comfortable in my room. I was able to rest from check in at 15:00 until I departed at 21:30 to board my ferry.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and spacious. The people were very nice and the location was great!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, cruiseships dock 30ft from the windows. Great for access to ferries.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great staff Wonderful Location !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good if you want to get on a ferry to the islands
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re going in a cruise or if you want to be in the middle of a lot of cool and exciting tourist attractions. Make sure to book a taxi with the hotel if you want to do any tourist attractions. You get the taxi number and a set price and you can’t hold them accountable. Great place to visit . I’ll be back.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place !!! Will go again , I had to check out at 3:30 am to catch flight … they even gave me my breakfast to go ! Clean ! And ALL staff is amazing ! I highly recommend this beautiful hotel ! Grazie di vero cuore a tutti
Room service and great food !
Stayed 1 night in Apr 2026