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Hotel Description

At Chateau du Puits es Pratx, you'll be 8.3 km (5.2 mi) from Haut-Languedoc Regional Nature Park and 16.9 km (10.5 mi) from Narbonne Cathedral. Highlights at this Mediterranean castle include a full-service spa, a restaurant, and free self parking.

A day of pampering can include deep-tissue massages, body scrubs, and mani/pedis. For a drink, you can stop by the castle's own lounge bar. Enjoy the spa tub, seasonal outdoor swimming pool, and pool loungers as well as access to bike rentals. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning continental breakfast is served between 9 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of airport pick-up service.

Sights within a 20-minute drive of this Ginestas castle include Les Gorges du Brian and Basilica of St. Paul Serge.

Standard Suite, Multiple Beds (17 - Ecurie apartment)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Double Room, 1 Queen Bed (18 - Chauffeur 1)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room, 1 Double Bed (19 - Chauffeur 2)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Triple Room, Multiple Beds (20 - Grande regisseur)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room, 1 Double Bed (21 - Petite Regisseur)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

All-inclusive Details

  • Gratuities not included
  • Childcare not included
  • Room service not included
  • Minibar not included

Property Features

Chateau du Puits es Pratx offers its guests a full-service spa, a spa tub, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Chateau du Puits es Pratx. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available. This Mediterranean Ginestas castle is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Chateau du Puits es Pratx offers 15 air-conditioned accommodations with complimentary toiletries and fans. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Ginestas castle provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9 AM to 11 AM.

Chateau du Puits es Pratx has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Chateau du Puits es Pratx offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 3:00 PM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cribs (infant beds) are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 18 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 3:00 PM
  • Front desk closes daily at 7:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Pet fee: EUR 18 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Puits es Pratx Hotel Ginestas
  • Chateau Puits es Pratx Hotel
  • Chateau Puits es Pratx Ginestas
  • Chateau Puits es Pratx
  • Chateau Du Puits Es Pratx Hotel Ginestas
  • Chateau du Puits es Pratx Castle
  • Chateau du Puits es Pratx Ginestas
  • Chateau du Puits es Pratx Castle Ginestas

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the castle before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.