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Caption by Hyatt Downtown Nashville

4.0 star property

Photo gallery for Caption by Hyatt Downtown Nashville

Gift shop
Property video
Deluxe Room, 1 King Bed (High Floor)
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$296
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Best Western Downtown Plus Music Row

Downtown Nashville
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,509 reviews
The price is NZ$206
includes taxes & fees
5 Apr - 6 Apr
Best Western Downtown Plus Music Row

About the area

Nashville

At Caption by Hyatt Downtown Nashville you'll be within just a 15-minute stroll of popular places like Broadway and Music City Center. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Downtown Nashville hotel include Bridgestone Arena and Ryman Auditorium.

What's nearby

  • Demonbreun Street - 2 min walk - 0.2 km
  • Broadway - 9 min walk - 0.8 km
  • Bridgestone Arena - 11 min walk - 0.9 km
  • Ryman Auditorium - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km

Getting around

  • Nashville Riverfront Station - 16 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪White Castle - ‬6 min walk
  • ‪Milk & Honey - ‬5 min walk
  • ‪Paris Baguette - ‬8 min walk
  • ‪Pedal Tavern - ‬7 min walk

About this property

Caption by Hyatt Downtown Nashville

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

  • 210 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Hyatt House Nashville Downtown/Convention Center
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,573 reviews
The price is NZ$277
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

Is parking available at Caption by Hyatt Downtown Nashville?

Yep, Caption by Hyatt Downtown Nashville has valet parking for USD 65 per night.

How much does it cost to stay at Caption by Hyatt Downtown Nashville?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Caption by Hyatt Downtown Nashville on 5 Apr 2026 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caption by Hyatt Downtown Nashville serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Caption by Hyatt Downtown Nashville?

No, Caption by Hyatt Downtown Nashville does not offer an airport shuttle service.

Is there a bar or restaurant at Caption by Hyatt Downtown Nashville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Caption by Hyatt Downtown Nashville?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 953 reviews
Rating 8 - Good. 148 out of 953 reviews
Rating 6 - Okay. 54 out of 953 reviews
Rating 4 - Poor. 20 out of 953 reviews
Rating 2 - Terrible. 25 out of 953 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chequita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu didn't have a lot of options. However, the food was good and the staff was amazing. The rooms were fully stocked and clean but keep in mind there is not a microwave in the room for those of you who may want one. The room was extremely spacious, i stayed in a Deluxe King room on the 11th floor had a great view as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great staff who help us every time we had questions. The food a breakfast was excellent. Had a great time in Nashville and will stay at the Captio by Hyatt again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Javier, Orlando

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
We had a great check in. We got in the room 3 hours early and the man at check in - Kevin-I believe- was so friendly and gave us an upgrade. We will stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, comfortable beds, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a 10 out of 10. It is clean, the rooms are well appointed, and the location is decent. The hotel is a 10 to 15 minute walk to Broadway. The hotel does not have an onsite parking lot but it does offer valet services. The well dressed room and clean sheets made for a great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was way too expensive
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff. Great atmosphere and clean!
Stayed 3 nights in Dec 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning! The food is 5 star!
Stayed 1 night in Dec 2025

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfecto
Stayed 3 nights in Dec 2025

10/10 Excellent

Derrick, Water Valley

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Service was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Room was new and spotless, beautiful decor. Hotel was in the perfect location and walkable to all the major sites. Staff couldn’t be more helpful. Will return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andria

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025

6/10 Okay

Aaron

Stayed 1 night in Dec 2025

8/10 Good

Stephanie, Humboldt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the industrial accents of the room. The bathroom was really cool as well. All was very clean. The only detractor was there was no queen bed option, and the double beds were not comfortable. Pillows were good, but bed was too soft.
Stayed 1 night in Dec 2025

6/10 Okay

Jasmine

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was Great I will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnt eat breakfast
Stayed 3 nights in Dec 2025