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Comfort Inn Franklin Highway 96

Property class: 2.5

Photo gallery for Comfort Inn Franklin Highway 96

A Comfort Inn hotel with a covered entrance, stone facade, and a parking lot.
A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains.
A hotel dining area with red upholstered booths and tables, a blue sofa, and a large window with natural light.
A hotel room with a sofa, ottoman, a standing lamp, a mirror, and framed pictures on the wall.
A hotel lobby with a stone wall, a flat-screen TV, and a seating area with chairs and a coffee station.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$115
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Broadway
    ‪21 min drive‬
  • Place, Bridgestone Arena
    ‪21 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a window with curtains, and a radiator.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a desk, a chair, a sofa, a mirror, and a door.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Franklin

At Comfort Inn Franklin Highway 96 you'll be within just a 5-minute stroll of SOAR Adventure Tower and within 15 minutes of Saint Thomas Medical Partners. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking. .In the area of this Franklin hotel, you'll find CoolSprings Galleria.

What's nearby

  • SOAR Adventure Tower - 3 min walk - 0.3 km
  • Vanderbilt University - 21 min drive - 36.5 km
  • Broadway - 21 min drive - 36.9 km
  • Bridgestone Arena - 21 min drive - 36.9 km
  • Nissan Stadium - 22 min drive - 38.2 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Comfort Inn Franklin Highway 96

WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Frequently asked questions

What is the cancellation policy at Comfort Inn Franklin Highway 96?

Comfort Inn Franklin Highway 96 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Franklin Highway 96?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Franklin Highway 96 on 15 Nov 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Franklin Highway 96?

Yep, Comfort Inn Franklin Highway 96 has a free self car park. Onsite parking is limited.

Is Comfort Inn Franklin Highway 96 family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn Franklin Highway 96 is a hit with families.

Does Comfort Inn Franklin Highway 96 serve breakfast?

Sure does, complimentary on-the-go breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn Franklin Highway 96?

No, Comfort Inn Franklin Highway 96 does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Franklin Highway 96?

Check-in begins at 3 PM. Check-out time is 11 AM.

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 143 out of 1002 reviews
Rating 2 - Terrible. 121 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, free breakfast, helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times, always greeted with a smile. Staff is very friendly and willing to help when they can. Great breakfast, clean rooms. Always make a point to reserve here when I stay in Franklin!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good fresh breakfast and very friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

There was a wide selection of breakfast items so even a picky eater could find something to their liking. The beds and pillows were very comfortable and the staff friendly.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed ... not at all what I expected of the Comfort Inn,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great front desk staff, comfortable room, clean, good breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard bed, worn out and nasty pillows. Pool not available. Dirty towels. Coffee poor. Cereal selection poor.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

A
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very convenient spot. That’s the best I can say about it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman behind the counter went out of his way to help us. Great customer service!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Hotel was under renovation
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Practical location. Polite reception staff. Room was clean but smelt musky/smoky. To open/close the door we had to lift the door up. The hotel needs renovations. Very basic. Comfortable bed. Free parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room could use some updating but overall was pretty clean. We checked in around 10:30 PM and realized we didn’t have any towels or washcloths. Front desk lady was able to get us some. Otherwise, it was good for the money! We weren’t looking for upgraded and fancy so it was good for us!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value and great staff.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
convenient even under renovation. employees are nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Great location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not the cleanest. The breakfast was a joke. Hardly anything to choose from. The bedding had holes all in it.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean lodging.
Stayed 1 night in Mar 2024