Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and 24-hour business centre

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Coffee/tea maker
Lobby
Free daily self-service breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
The current price is NZ$239
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
3501 Mallory Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪2 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪29 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(89 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(75 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - king
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Franklin

At Hyatt House Nashville/Franklin/Cool Springs you'll be within a 15-minute walk of Aspen Grove Park and 2.4 km (1.5 mi) from CoolSprings Galleria. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Franklin hotel include Nashville Zoo and Mall at Green Hills.

What's nearby

  • Aspen Grove Park - 13 min walk - 1.1 km
  • CoolSprings Galleria - 2 min drive - 2.5 km
  • The Factory - 6 min drive - 4.5 km
  • Franklin Theatre - 7 min drive - 7.2 km
  • Carnton Plantation - 9 min drive - 8.2 km

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Blimpie - ‬4 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Neighbors - ‬6 min walk
  • ‪Culver's - ‬3 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel with free breakfast and 24-hour business centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on 11 Sept 2025 start from NZ$238.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yep, Hyatt House Nashville/Franklin/Cool Springs has a free self car park.

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House Nashville/Franklin/Cool Springs is a hit with families.

Does Hyatt House Nashville/Franklin/Cool Springs serve breakfast?

Yep, travelers adore the free self-service brekkie here! Available weekdays from 6:30 AM to 8:30 AM and on weekends from 6:30 AM to 8:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt House Nashville/Franklin/Cool Springs?

No, Hyatt House Nashville/Franklin/Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Nashville/Franklin/Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 786 out of 1011 reviews
Rating 8 - Good. 133 out of 1011 reviews
Rating 6 - Okay. 39 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have refrigerator in room.
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff and free breakfast. Only complaint was that the hot food was barely warm.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Pass
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth time to stay. Simply a great place to stay if you are doing business in Franklin.
Stayed 1 night in May 2025

10/10 Excellent

Omar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple and clean
Stayed 3 nights in May 2025

10/10 Excellent

Dennis Ferrer, Aiea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here whenever we are in Tennessee
Stayed 5 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy in easy out
Stayed 1 night in May 2025

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah, Columbia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super location and great clean stay with yummy free breakfast!
Stayed 1 night in May 2025

2/10 Terrible

Bridget

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Seirria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

breakfast food

breakfast food was a little on the cold side .coffee was hot and the made to order omlet on fridays was excelent. overall a good experince.
Stayed 3 nights in May 2025

10/10 Excellent

Terry Joseph

Excellent place to stay staff was excellentBreakfast was excellent with omelettes on demand facilities were excellent. Will definitely be staying there again.
Stayed 5 nights in May 2025

8/10 Good

Marsha

Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, like a studio apartment, great for a short or long stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Enjoyed the property and it was very convenient for Franklin and Cool Springs.
Stayed 4 nights in May 2025

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was clean and as described. We had our dog with us. There is a $75 dollar pet fee.
Stayed 1 night in May 2025

10/10 Excellent

Dennis, Aiea

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Ana Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and rooms where pretty.
Stayed 2 nights in May 2025