Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
Hotel with free breakfast, near CoolSprings Galleria

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Lobby
Free daily on-the-go breakfast
Room, 2 Double Beds, Accessible, Bathtub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is NZ$198
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(76 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(115 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Franklin

Hyatt Place Nashville/Franklin/Cool Springs puts you in the centre of Franklin, 1 km (0.6 mi) from CoolSprings Galleria and 7.6 km (4.7 mi) from The Factory. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, The Placery, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Places within a 15-minute drive of this 3-property class Franklin hotel include Franklin Theatre and Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 7 min drive - 8.6 km
  • Franklin Theatre - 9 min drive - 10.3 km
  • Radnor Lake State Natural Area - 9 min drive - 12.1 km
  • Nashville Zoo - 14 min drive - 19.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Ground Restaurant-Cool Springs - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Conference rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

What is the cancellation policy at Hyatt Place Nashville/Franklin/Cool Springs?

Hyatt Place Nashville/Franklin/Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on 12 Oct 2025 start from NZ$197.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Nashville/Franklin/Cool Springs?

Yep, Hyatt Place Nashville/Franklin/Cool Springs has a free self car park.

Does Hyatt Place Nashville/Franklin/Cool Springs have a pool?

Hyatt Place Nashville/Franklin/Cool Springs has a seasonal outdoor pool. The pool is open from May to September.

What makes Hyatt Place Nashville/Franklin/Cool Springs a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Nashville/Franklin/Cool Springs.

Is Hyatt Place Nashville/Franklin/Cool Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Nashville/Franklin/Cool Springs is a hit with families.

Does Hyatt Place Nashville/Franklin/Cool Springs serve breakfast?

Yep, guests give a thumbs up to the free on-the-go breakfast here! Available weekdays between 6:30 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Nashville/Franklin/Cool Springs?

No, Hyatt Place Nashville/Franklin/Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Nashville/Franklin/Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Place Nashville/Franklin/Cool Springs?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1035 reviews
Rating 8 - Good. 243 out of 1035 reviews
Rating 6 - Okay. 94 out of 1035 reviews
Rating 4 - Poor. 19 out of 1035 reviews
Rating 2 - Terrible. 24 out of 1035 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful
Stayed 3 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really need full size pillows
Stayed 2 nights in Jun 2025

8/10 Good

Hayden

Liked: Cleanliness
The breakfast could use some improvement
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and accommodating!!
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh

Stayed 1 night in Jun 2025

8/10 Good

Brianna

Travelled with family
Liked: Property conditions & facilities

No bar and poor breakfast.

The rooms were good but there is currently not a bar, restaurant or Starbucks like advertised. The breakfast was awful! Rooms were as expected.
Stayed 4 nights in Jun 2025

4/10 Poor

jenni

Travelled with family
Disliked: Cleanliness, room comfort

Wouldn’t stay here

There was only 1 working elevator and it was the slowest one I’ve ever used. We had no hot water in our room. And there was a women hanging out in the lobby telling us that she hoped to get hired there for the front desk and then she was brought to a family members room and the front desk worker stated that she was in training yet she wasn’t even hired.
Stayed 1 night in Jun 2025

10/10 Excellent

Misty

Stayed 1 night in Jun 2025

8/10 Good

Juan, Bryant

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael at the hotel was very helpful getting our reservation changed. Dealing with hotels.com regarding the reservation change was difficult.
Stayed 2 nights in Jun 2025

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the nicest area we stayed at during our road trip. The only negative I had was the receiver in our room was not working.
Stayed 1 night in Jun 2025

8/10 Good

Rachanee

Liked: Cleanliness
I stayed here for one night in June 2025 and my room was clean but it is also old and dated which lent it a yucky feel. I also thought my room was a bit musty smelling and that’s never good, but it seemed to clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 1 night in Jun 2025

8/10 Good

martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable bed and pillows. Hitel is ckose to Mall with foid iptions and shopping.
Stayed 1 night in Jun 2025

6/10 Okay

Mary Beth

Stayed 1 night in Jun 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds are not real comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Amenities, property conditions & facilities
Spend one night at the property and was very pleased with the accommodations.
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gentleman at check in was super nice and make the check in really quick. He gave us all the info we needed to know without us having to ask. Room was spacious and clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Does Not Honor Room Reservation, Blames Hotels.com

Got to the hotel and they told us they didn’t have any king bed rooms remaining, despite us reserving this days in advance. They put us in a double bed room with a toddler. No one was able to get a good night’s sleep, but what choice do you really have when you don’t want to be driving around looking for a hotel all night. No carts to be able to bring in luggage. This was our second experience at this hotel in less than a week and it was vastly different from the first. We will never stay here again. What a waste of $194.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025