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Kimpton Aertson Hotel by IHG

4.5 star property
Luxury hotel with a full-service spa, steps from Vanderbilt University

Photo gallery for Kimpton Aertson Hotel by IHG

Meeting facility
Creator video - submitted by Chenny Coded Travels
Meeting facility
Meeting facility
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$455
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
2021 Broadway, Nashville, TN, 37203
  • Place, Vanderbilt University
    ‪1 min walk‬
  • Place, RCA Studio B
    ‪8 min walk‬
  • Place, Vanderbilt University Medical Center
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room (Essential)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Corner

View from room

Premium Room, 1 King Bed, Balcony, Corner

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Spa)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Midtown View)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Midtown View)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Spa, Mobility, Accessible Tub)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Accessible Bathtub (Spa, Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility, Accessible Tub)

View from room

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Frette Italian bed sheets
Premium bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Nashville

A luxury stay in the heart of Nashville awaits you at Kimpton Aertson Hotel by IHG. Within a 5-minute stroll you'll find Vanderbilt University and Broadway within a 30-minute walk. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .The brasserie, Henley, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool as well as access to free bike hire. 6500 square feet (604 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Music Row hotel include Bridgestone Arena and Ryman Auditorium.

What's nearby

  • Vanderbilt University - 1 min walk - 0.1 km
  • RCA Studio B - 8 min walk - 0.7 km
  • Vanderbilt University Medical Center - 8 min walk - 0.7 km
  • Saint Thomas Midtown Hospital - 8 min walk - 0.7 km
  • Broadway - 3 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 11 min drive
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Odie’s - ‬2 min walk
  • ‪Losers Bar - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk

About this property

Kimpton Aertson Hotel by IHG

Luxury hotel with a full-service spa, steps from Vanderbilt University
Kimpton Aertson Hotel by IHG offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A rooftop terrace, spa services, and coffee/tea in common area are also featured at the luxury Kimpton Aertson Hotel by IHG. Parking is available for a fee.

  • 180 guestrooms or units
  • Conference rooms
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Manager's reception (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Kimpton Aertson Hotel by IHG offers 180 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Woodhouse Day Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 54.88 per day; includes in/out privileges)
  • Valet parking on site (USD 59.27 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Henley

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 6,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Self-parking fee: USD 54.88 per day (in/out privileges)
  • Valet parking fee: USD 59.27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Aertson Hotel Nashville
Kimpton Aertson Nashville
Kimpton Aertson
Kimpton Aertson Hotel
Kimpton Aertson By Ihg
Kimpton Aertson Hotel by IHG Hotel
Kimpton Aertson Hotel an IHG Hotel
Kimpton Aertson Hotel by IHG Nashville
Kimpton Aertson Hotel by IHG Hotel Nashville

Frequently asked questions

What is the cancellation policy at Kimpton Aertson Hotel by IHG?

Kimpton Aertson Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Aertson Hotel by IHG?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Kimpton Aertson Hotel by IHG on 15 Feb 2026 start from NZ$454.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Aertson Hotel by IHG?

Yep, Kimpton Aertson Hotel by IHG has a self car park with in/out privileges for USD 54.88 per day. A self car park is also available, for a fee.

Is there a spa on site at Kimpton Aertson Hotel by IHG?

Yep, The Woodhouse Day Spa is available for guests.

Does Kimpton Aertson Hotel by IHG have a pool?

Kimpton Aertson Hotel by IHG has a seasonal outdoor pool. The pool is open from April to October.

What makes Kimpton Aertson Hotel by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Kimpton Aertson Hotel by IHG.

Is Kimpton Aertson Hotel by IHG family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Aertson Hotel by IHG is a hit with families.

Does Kimpton Aertson Hotel by IHG serve breakfast?

Yep, cooked-to-order breakfast is on offer at Kimpton Aertson Hotel by IHG.

Is there a free airport shuttle available at Kimpton Aertson Hotel by IHG?

No, Kimpton Aertson Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Aertson Hotel by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Aertson Hotel by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Kimpton Aertson Hotel by IHG?

Furry friends are welcome at Kimpton Aertson Hotel by IHG, with food and water bowls on offer.

Kimpton Aertson Hotel by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed lobby and decorated rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas, Hickory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location ideal. Staff was friendly and engaging, most helpful. Coffee service in the lobby was prompt and served excellent quality
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great hotel in great Nashville location

Great hotel in great location. Rated poor for cleanliness only because our room was completely skipped one day by housekeeping. No idea why. They did not try to enter when we were there and we also were gone for much of the day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Arghavan

Stayed 4 nights in Oct 2025

10/10 Excellent

Marina

Liked: Staff & service, property conditions & facilities
Clean Very friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory, Asheville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i am not a very good writer so I dont like filling these out :)
Stayed 1 night in Oct 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay....great folks!

Place was great. Miles was tremendous. The guy went out of his way to make everything work great for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a very walkable area. We were able to walk downtown and to other areas easily. We also enjoyed the nightly cocktail hour.
Stayed 3 nights in Oct 2025

2/10 Terrible

Mahin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the afternoon from Atlanta GA around 1:30 pm on Saturday 10/11/2025. The receptions told us that our rooms will be ready in about an hour and we can check in since we drove for 5 hours. They stored our luggages and we went to pool area till they get our rooms ready. The pool area was filthy, pool bathrooms were locked and lobby bathrooms were very dirty full of dust. The rooftop area was dark with no lights and trash can smell bad with spill marks around it. When I brought it to receptionist attention, it didn’t seemed that it was a big deal. The hotel rating on Expedia was 4.5 star hotel but it was far from 3 star. After 3 hours wait and after twice checking to find out when the rooms are ready finally at 4:30 they gave us the key to one of the rooms but they could not tell us when the other room will be ready. When we checked into our room noticed that for sure that the rating was misleading and the room was Far from 4.5 star and our standards.
Stayed 2 nights in Oct 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Below average sense of arrival, no bellman to assist with luggage etc
Stayed 1 night in Oct 2025

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an easy walk to Vanderbilt and the staff was super helpful. The rooms were very nice and clean, however, I would have appreciated a coffee machine in the room.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tendo

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The def didnt feel 4.5 stars. The carpet outside our door had a huge brown stain and the room felt a bit run down. Pool area was nice, but def should be heated. It was upper 80s outside but the pool is in a shadow and was too cold for anyone to swim.
Stayed 3 nights in Oct 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service
The lack of tea and coffee making facilities in the room was disappointing. We asked for a kettle but then had to repeatedly ask for milk etc which was inconvenient. The social hour every evening was really enjoyable. No showers around the poolside was inconvenient.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness
Stayed 3 nights in Sep 2025

4/10 Poor

Ashish

Disliked: Staff & service
If you accidentally delete the text message from the valet, which is how you contact them to get your car, there's no way for the front desk to connect you to the valet. At least that's what the front desk told me. He told me that he was unable to either contact the hotel's own valet outside the main door or connect me to them! And the lights in the room were extremely dim. You cannot read at all unless you step in the bathroom.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Spencer

Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff were very nice and accommodating.
Stayed 7 nights in Aug 2025

10/10 Excellent

Gerard

Stayed 4 nights in Aug 2025

10/10 Excellent

lara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next to Vanderbilt and a walkable area with live music.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location, fantastic staff

The staff were excellent, thoughtful and friendly. From the car parking valet who'd open the doors for me, to reception staff, cleaning team, waiting staff and barmen all went the extra mile. Food in the restaurant was vrry uood, the pool and surround clean (a bit chilly but that encouraged excercise). Hotel is perfectly positioned in Midtown and I used the local buses to get around.
Stayed 5 nights in Aug 2025