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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a quick walk to Ryman Auditorium

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Fitness facility
Interior
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$244
includes taxes & fees
7 July - 8 July

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free self-service breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. Enjoy the gym and karaoke. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km
  • Nissan Stadium - 17 min walk - 1.5 km
  • Vanderbilt University - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Red Phone Booth - Nashville - ‬5 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, Ascend Hotel Collection?

The Capitol Hotel Downtown, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, Ascend Hotel Collection?

As of 2 Jul 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, Ascend Hotel Collection on 7 Jul 2025 start from NZ$243.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, Ascend Hotel Collection?

Yep, The Capitol Hotel Downtown, Ascend Hotel Collection has secured covered valet parking for USD 30.93 per day. Onsite parking is limited.

What makes The Capitol Hotel Downtown, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, Ascend Hotel Collection.

Does The Capitol Hotel Downtown, Ascend Hotel Collection serve breakfast?

Yep, guests love the free self-service breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, The Capitol Hotel Downtown, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, only service animals are allowed.

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1083 reviews
Rating 8 - Good. 323 out of 1083 reviews
Rating 6 - Okay. 224 out of 1083 reviews
Rating 4 - Poor. 103 out of 1083 reviews
Rating 2 - Terrible. 84 out of 1083 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

PETER

Liked: Cleanliness, staff & service
Property met my needs fully for a short stay.
Stayed 1 night in Mar 2025

6/10 Okay

Wayne

Stayed 1 night in Mar 2025

6/10 Okay

Bryce, Madison

Travelled with family
Liked: Cleanliness, amenities
Our room was recently updated but it was TINY. Literally two people couldn’t walk between foot of the bed and the desk. Very cheap towels, facial tissue, toilet paper. Staff was very nice. Great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just a few minutes walk. Very convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for sleep. Walking distance from broadway
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are all professional and friendly. we have stayed for Grand Lodge week the last four years.
Stayed 4 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Valet and front desk very friendly and personable. Room was smaller than pictures shown and on a loud busy street.
Stayed 1 night in Mar 2025

6/10 Okay

Melodie

Travelled with partner
Disliked: Amenities
A bit of a walk to Broadway but there are always scooters around. We used those a lot! The facility is a bit dated but seems like they are slowly updating. There was no fan in the bathroom and windows did not open… so that was an experience traveling with a group.
Stayed 3 nights in Mar 2025

8/10 Good

Peter, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The noise right now is just because they are doing construction across the street on a War Museum. Dump trucks and cement trucks banging at 6:30 in the morning. Once this is complete though, noise level should be fine. You're about a 10 minute walk to the bars on Broadway.
Stayed 4 nights in Mar 2025

6/10 Okay

Karina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is great and rooms are wonderful inside. The elevators didnt work great and were not convenient. Food only is finger bar food. TV was old and didnt work great. 3.5 stars. Bed was comfy, room was clean lotion stinks!! People amazing!
Stayed 2 nights in Mar 2025

6/10 Okay

roberto

Business traveller
They told me the room was ready and gave me the key. Once I got to the door room service was still cleaning the room and wasn’t going to be ready for another 2 hours. The bathroom shower only had a curtain. Not so useful floor got really wet and I almost slip and fell. Bathroom was not safe with all the water.
Stayed 2 nights in Mar 2025

6/10 Okay

Andrea

Travelled with group
Liked: Staff & service

It’s ok

Not terrible, but not great. Old with some updates. This is a motel, not a hotel. Walls are paper thin, we could hear everything and everyone. Rooms are small, plugs are limited (no usb ports), bathroom was not clean. Beds were good and the blanket on them was very comfy, I’d totally buy one if I could. Lol! Walk to Broadway was easy. All Staff was super nice! I did not eat breakfast or use any of the other accommodations. I wish there would have been a do not disturb sign to put on the door for housekeeping. It was ok for 2 nights.
Stayed 2 nights in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service and location

Great location,quick and efficient valet parking. I dropped my glasses without realizing it and Jeffrey Bordeen staff member, found it, figured out whose it was and returned it to me, all the while being extremely pleasant
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Josh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

JUNI

Travelled with family
It’s an outdated property. The staff is nice - but the hotel itself is outdated. Entry to the rooms is strange - you’ve got to go outside to go to your room. It’s like a motel in that respect. Our room layout was bizarre. Specifically, the door to the bathroom wouldn’t close all the way. It’s an average hotel and I’m surprised it’s on Expedia
Stayed 1 night in Mar 2025

6/10 Okay

andrew

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

DAVID

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to Broadway. Room was clean with a big bathroom, the the sink faucet was loose and the shower faucet just spun in circles. It took a while to figure out how to get hot water. Other than that, can't beat it for the price.
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
Great location! It is more of a motel than a hotel which I didn’t know when booking. I did appreciate they had a security guard working in the night which I liked when arriving home from an evening of Nashville fun and having to walk through a parking garage. The bar area is fun and they have live music. A nice budget friendly option so close to TPAC and Broadway!
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheer time

Stayed 3 nights in Mar 2025

4/10 Poor

Tyrone

Business traveller
Disliked: Staff & service
involving the front desk supervisor, Cory Chester. I was subjected to unprovoked verbal abuse, including profanity and violent threats, which is completely unacceptable and deeply concerning. Never in my life have I encountered such behavior from a hotel employee, let alone at a Choice Hotel property. This level of rudeness, aggression, and harassment is entirely unwarranted and unprofessional.
Stayed 1 night in Mar 2025