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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Fitness facility
Lobby
Standard Room, 1 Queen Bed, Non Smoking
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$266
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(92 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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Best Western Downtown Plus Music Row

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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,473 reviews
The price is NZ$163
includes taxes & fees
5 Apr - 6 Apr
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About the area

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free self-service breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. Enjoy the gym and karaoke. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.3 km
  • Broadway - 6 min walk - 0.6 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Frothy Monkey - ‬4 min walk
  • ‪Drusie & Darr - ‬2 min walk
  • ‪Skye Lounge - ‬1 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, an Ascend Collection Hotel?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on 5 Apr 2026 start from NZ$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, The Capitol Hotel Downtown, an Ascend Collection Hotel has secured covered valet parking with in/out privileges for USD 38.24 per night. Onsite parking is limited.

What makes The Capitol Hotel Downtown, an Ascend Collection Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel serve breakfast?

Yep, guests love the free self-service breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, The Capitol Hotel Downtown, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, only service animals are allowed.

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1166 reviews
Rating 8 - Good. 351 out of 1166 reviews
Rating 6 - Okay. 235 out of 1166 reviews
Rating 4 - Poor. 106 out of 1166 reviews
Rating 2 - Terrible. 94 out of 1166 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
Property was average. Weekend front desk person was rude and didn’t like to be bothered. Lots of construction around the area, so it was a little noisy. Nothing the property can do about that. Website says free made to order breakfast, it’s a traditional hotel buffet. Property was average and what is to be expected for the price.
Stayed 3 nights in Dec 2025

8/10 Good

Christine

Beds were comfortable. Can tell they are working to keep up condition of place. Not having a lobby elevator was difficult but at least our car was parked near the garage elevator. Bar was disappointing.
Stayed 2 nights in Dec 2025

6/10 Okay

MALCOLM

Everything was much as you expect for the price. Clean and utilitarian.
Stayed 2 nights in Dec 2025

6/10 Okay

Angelica

Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Stayed 4 nights in Nov 2025

2/10 Terrible

LUKE

Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Dec 2025

6/10 Okay

Jodie

Business traveller
Liked: Cleanliness
convenient location with average amenities. Front desk staff were unfriendly and minimalist. Security and valet staff were much friendlier and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

8/10 Good

Martin, Louisville

Travelled with partner
Liked: Cleanliness, amenities
The staff were very friendly and professional. Breakfast was very good. This is an older hotel which room doors open to the breezeway, this can lead to some concerns when other guests are noisy or are not considerate.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 2 nights in Dec 2025

4/10 Poor

Steele, Sacramento

Liked: Amenities, property conditions & facilities
The bed was awful, very hard and it felt more like a motel.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Bathroom door was a pain. Outside the room looked horrible inside was good. Only thing bad about our stay was the 50 kids on our floor drunk and knocking on our door at 3 am making such loud noises
Stayed 3 nights in Nov 2025

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The perfect location to stay in Downtown Nashville. The staff was so friendly and always willing to help if we needed something! Will definitely stay here again during future trips back to Nashville.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jack, Maplewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys parking my car we’re excellent!!!
Stayed 3 nights in Nov 2025

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was great. The rooms where clean and it’s very close to downtown.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Travelled with group
Liked: Staff & service
Rooms themselves were good. The exterior is a little run down, but better when you get into the rooms. Had to request housekeeping services, towels, etc. Overall, it was fine.
Stayed 4 nights in Nov 2025

8/10 Good

Sandra

Stayed 2 nights in Nov 2025

6/10 Okay

Rachel

Stayed 3 nights in Nov 2025

10/10 Excellent

Cheryl, Campbell

Stayed 2 nights in Nov 2025

8/10 Good

Maria, Lewisville

Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
For a three star hotel, it was great. The location is super. Walking distance to almost everything! The valet parking @ $30 / night was a bonus.
Stayed 3 nights in Nov 2025

10/10 Excellent

travis

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great and the staff was wonderful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Awesome staff and clean property
Stayed 2 nights in Nov 2025

6/10 Okay

Ray, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
If I'm being honest. The staff was super friendly and the room was clean. However, the pictures don't really reflect the condition of the property. In addition, noise was very loud. You could hear everything through the walls - upstairs, downstairs, outside of your window. It was a little hard to sleep.
Stayed 4 nights in Oct 2025