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The Capitol Hotel Downtown, an Ascend Collection Hotel

Property class: 3

Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

A reception area with two counters, a digital map, and a guitar-shaped light fixture.
A hotel lobby with a Coca-Cola refrigerator, snack shelves, a beverage cooler, and orange chairs.
A multi-story hotel building with a modern facade, large windows, and a prominent sign reading 'The Capitol Hotel.'
A modern restaurant with bar seating, a counter, and a television screen.
A hotel room with two beds, a wooden floor, a desk, and a chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$257
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪9 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a wall-mounted light, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(103 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden floor, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(105 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern bathroom with a shower, a sink, a mirror, and a towel rack.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a bedside table, a wardrobe, and a window with curtains.

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

A modern bedroom with a large bed, built-in bedside tables, and a wardrobe.

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About the area

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free self-service breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. Enjoy the gym and karaoke. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.3 km
  • Broadway - 8 min walk - 0.7 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Nick The Greek - ‬5 min walk
  • ‪Little Fib - ‬5 min walk
  • ‪Skye Lounge - ‬1 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, an Ascend Collection Hotel?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on 9 Sept 2026 start from NZ$257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, The Capitol Hotel Downtown, an Ascend Collection Hotel has secured covered valet parking with in/out privileges for USD 38.24 per night. Onsite parking is limited.

What makes The Capitol Hotel Downtown, an Ascend Collection Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel serve breakfast?

Yep, guests love the free self-service breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, The Capitol Hotel Downtown, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, only service animals are allowed.

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1183 reviews
Rating 8 - Good. 362 out of 1183 reviews
Rating 6 - Okay. 229 out of 1183 reviews
Rating 4 - Poor. 111 out of 1183 reviews
Rating 2 - Terrible. 88 out of 1183 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price great stays breakfast was good as Well
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kira Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, good breakfast, easy access to the rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Close walk to Bridgestone arena and all locations. Clean rooms and friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, delicious breakfast and good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Yes breakfast was hot and fresh.
Stayed 1 night in May 2026
Verified review

8/10 Good

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the cost of parking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check staff member was very helpful!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good customer service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and will definitely be back! Room was clean and staff was friendly and professional.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was thorough & kind.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alexander

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was very damp and the end result was my partner became very congested and difficulty breathing. Staff very friendly. Valet service exceptional. Breakfast good and staff excellent.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small for having 4 adults in the room
Stayed 2 nights in May 2026
Verified review

8/10 Good

Dan

Liked: Staff & service, amenities, property conditions & facilities
Parking rates for valet alot cheaper than others. Breakfast was good. Nice selection and clean area. Dirty walkways outside rooms.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Pictures fool you into thinking it's a beautiful place to stay until you get there you go from hotel to motel real quick walls were really thin I was next to the cleaning closet so I herd wheel carts all day best thing about this place was the bar Alissa was the best and made the place fun
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Fabulous breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, not on the main drag but close enough to be walkable. Breakfast was awesome, parking was very convenient and easy. The staff was very friendly and helpful. All around great experience.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Breeann

Liked: Cleanliness, staff & service
Very close to downtown! Clean, free breakfast and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Darrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location to get to Broadway.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in downtown Nashville. Parking was extra but a nice amenity
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Room was very clean, a little tight, but very nice. Very comfortable beds. A/C worked well. Valet staff was excellent, very responsive.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Hilario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom set up was unique.. over all good enough for sole good days at downtown nashville
Stayed 2 nights in Feb 2026

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