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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property
Hotel with free breakfast, 9-minute walk to Bridgestone Arena

Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Exterior
Interior
Lobby
Property amenity
Standard Room, 1 Queen Bed, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$230
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(88 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free self-service breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. Enjoy the gym and karaoke. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.3 km
  • Broadway - 6 min walk - 0.6 km
  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Frothy Monkey - ‬4 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel with free breakfast, 9-minute walk to Bridgestone Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Nashville Downtown - Broadway by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,088 reviews
The price is NZ$177
includes taxes & fees
23 Dec - 24 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, an Ascend Collection Hotel?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on 22 Dec 2025 start from NZ$229.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, The Capitol Hotel Downtown, an Ascend Collection Hotel has secured covered valet parking for USD 30.93 per day. Onsite parking is limited.

What makes The Capitol Hotel Downtown, an Ascend Collection Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel serve breakfast?

Yep, guests love the free self-service breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, The Capitol Hotel Downtown, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, only service animals are allowed.

Reviews

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1174 reviews
Rating 8 - Good. 347 out of 1174 reviews
Rating 6 - Okay. 243 out of 1174 reviews
Rating 4 - Poor. 107 out of 1174 reviews
Rating 2 - Terrible. 94 out of 1174 reviews

Reviews

4/10 Poor

Mickey

Liked: Staff & service
Disliked: Property conditions & facilities
1st and formost, we get there and are informed that it is Valet Parking ONLY & a RIDICULOUS FEE OF $30 Per night!!! Secondly, The Bed was HORRIBLE!!!! I have slept on softer concrete!!! Lastly, It looks NOTHING like any of the pictures to represent it. It was a Motel (Room entrances was on the exterior) and NOT a Hotel The only good thing about it was the staff. They were super nice and treated us with the utmost respect.
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It feels like an upscale red roof inn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy. Staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

melissa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was really surprised at this property. It’s listed as a hotel but really it’s a motel that’s been renovated. You enter the rooms from outside the building, which wasn’t what we were expecting since that featured photos don’t clearly make that known. Also, the customer service was motel-level as well. Not that the people were rude per se, but our first couple of experiences were off-putting, unprofessional, and even, a little abrasive. Yes, you save some money comparatively to the surrounding hotels, and it is in a very walkable location, but I wouldn’t stay there again. I’d pay the extra $100 to stay somewhere else. Although the room was seemingly clean, when they came to freshen up the room the second night, no one made the beds, nor did they provide enough washcloths, and towels in the restocking. It may not seem like a big deal but when you were paying $270 a night, things like that matter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with family
Disliked: Amenities
Their location is pretty decent to Broadway. If you are looking to save money on sleeping arrangements, this is it! We felt safe there and the valet staff was great. The bathroom door was a bit inconvenient and out of the ordinary. That was the biggest drawback for me. It was like a barn style door that slid closed, however it never was sealed off so anyone in the room could hear you using the bathroom. So if you plan on sharing a room keep that in mind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judi

Liked: Room comfort

Good location

This property is a bit tired. Good location for hitting the honkytonks on Broadway and near the Ryman. Be aware that its a bit of an uphill slog to walk back to the hotel from Broadway
Stayed 4 nights in Sep 2025

10/10 Excellent

Moneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

I thought I had booked this room and didn't. So I booked while on the property and it was truly a great stay and I will plan on staying here everytime I visit Nashville.
Stayed 4 nights in Aug 2025

8/10 Good

Claudia V

Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The staff was very friendly and helpful. Loved that the parking was on site and reasonable.
Stayed 2 nights in Aug 2025

8/10 Good

Noah

Liked: Cleanliness
The air conditioning was really good. Breakfast was okay could have been a lot better or at least more options.
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
I read reviews before booking.. but thought people were exaggerating.. THEY WERE NOT. We will not stay here again. Pay the extra for a better hotel if your staying more than two nights.. we learned our lesson. Side note: Location is good, breakfast is good.
Stayed 3 nights in Aug 2025

4/10 Poor

Gabriela

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Does not look as advertised in photos. It’s basically a motel with roaches all over the outdoor hallways. I wouldn’t stay here again. Close walk to Broadway tho so that was convenient
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to my daughter on Church St
Stayed 3 nights in Aug 2025

4/10 Poor

Scotty

Stayed 2 nights in Aug 2025

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Walking distance to Broadway and many, many dining choices! Breakfast was great!
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need a non pork meat for breakfast and white pepper gravy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly. It was clean however didnt like the fact that you had to pay for valet parking and the elevators were outside.
Stayed 1 night in Aug 2025

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous. Emma in the bar was great! She help us with directions and advised to places to eat.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A gamble -great staff but bad experiences too

Mixed reviews.The staff is great & made up for bad experiences. The hotel is more of a motel, with guests taking an elevator in the garage to their rooms though there is one in the lobby, -maintenance only. Upstairs all doors open to an OUTDOOR hallway. If your room is above the garage, expect noise! Rooms are nice at 1st glance but shabby upon inspection, see photos. My room got humid & I think often -see the rust on the lamp. They did something when asked & that fixed the problem. The floors were dirty. Noticed my feet in the shower, so wore socks, you can see how dirty they got. Breakfast is excellent. The employees were the best of the experience. The PM woman tending bar & front desk was great, so was the woman at the front desk in the day, they made me feel very welcome. Leaving it got bad. The young woman was great, offered to stow my bag since my plane was later. I came back for it & asked if could change into jeans ready in my backpack for my flight & she said the restroom. I locked the door & as I was changing, a man diid not knock & used a key to get in, knocking over my suitcase & blocked his way. He yelled and told me to get out it was a public restroom. I explained. He yelled more. I asked who he was. The owner. I said I had a good experience until then & would give a review. He said he would respond back I was acting like a 6 yr old. He yelled at the clerk as I left not to not let guests change there for my show. May be the owner, but I was a paying guest.
Room gets humid. Everything felt damp and probably happens often since the lamp was rusted.
Looks nice at first glance but up close, shabby. This is the quality that went into it, not great. Lights and outlets didn’t work. Banged up here and there.
Floors were filthy. I noticed my feet in the shower and wore socks in the room all the time after. This how dirty they got. Large bug under the fridge but looked like a grasshopper or cricket. At night Outdoor halls had cockroaches though.
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Pam

Disliked: Staff & service
We didn’t realize that your room is more of a motel than hotel. It has an entrance from directly outside rather than inside the ‘hotel’. It was clean and offered a great breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Alaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025