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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a quick walk to Bridgestone Arena

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$268
includes taxes & fees
26 May - 27 May

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪9 min walk‬
  • Bridgestone Arena
    ‪9 min walk‬
  • Nissan Stadium
    ‪19 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 2.7 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Bridgestone Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Russian, Spanish

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The price is NZ$200
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, Ascend Hotel Collection?

The Capitol Hotel Downtown, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, Ascend Hotel Collection?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, Ascend Hotel Collection on 26 May 2025 start from NZ$267.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, Ascend Hotel Collection?

Yep, The Capitol Hotel Downtown, Ascend Hotel Collection has secured covered valet parking for USD 30.00 per day. Onsite parking is limited.

What makes The Capitol Hotel Downtown, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, Ascend Hotel Collection.

Does The Capitol Hotel Downtown, Ascend Hotel Collection serve breakfast?

Yep, guests love the free cooked-to-order breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, The Capitol Hotel Downtown, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, only service animals are allowed.

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1055 reviews
Rating 8 - Good. 313 out of 1055 reviews
Rating 6 - Okay. 223 out of 1055 reviews
Rating 4 - Poor. 102 out of 1055 reviews
Rating 2 - Terrible. 79 out of 1055 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tracy

Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was fantastic from the folks working the lobby to the housekeeping staff and the valet. The place was very clean however the room was pretty run down. The shower had very little water pressure and the shower head was barely attached. The beds were like sleeping on a pool table and the TV remote barely worked. Overall I would stay there again in a pinch as the location is very convenient but the property is in bad need of some rehab.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Kate

Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. You can easily walk to Broadway and either get something to eat or have drinks and listen to the bands.
Stayed 3 nights in Feb 2025

4/10 Poor

April

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Angie, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service
This property is nice and clean and staff was wonderful… but basically a motel, outside room entrance… a non smoking “hotel”, but smoking in places not allowed. Breakfast was good… but I would not have stayed here alone.
Stayed 1 night in Jan 2025

2/10 Terrible

Nancy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and checked out within 10 minutes. Ended up booking another hotel nearby. This “hotel” is more like a motel and Is valet only but they parked it in a public parking garage across the street. When we checked out the room, the bathroom had bloody toilet paper in it. Felt very unsafe.
Stayed 1 night in Jan 2025

10/10 Excellent

Tegsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 2 blocks from the areas I wanted to go. Very nice and comfortable. Really liked it there
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 3 nights in Jan 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located easily. Quiet and super clean. The breakfast was top notch! Will stay here again
Stayed 1 night in Jan 2025

6/10 Okay

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kerstan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Wonderful service will stay again
Stayed 3 nights in Jan 2025

4/10 Poor

Emily

We purchased the travel insurance just in case. Check in time was 3, but at 1:30 when we were stuck on the road due to weather and unable to make it in, it says our check in had begun and we couldn’t change our reservation. Very disappointed.
Stayed 1 night in Jan 2025

4/10 Poor

Kari

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean recent reno.. more of a motel than hotel but thats fine the price was well worth it
Stayed 1 night in Jan 2025

8/10 Good

ricky

Stayed 1 night in Dec 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not free
Stayed 1 night in Jan 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and much closer to the attractions I was there for (Country Music Hall of Fame, Broadway) which was nice. Also it was really to get on and off the highway which I needed to do daily while I was there, so that was pleasant! (I'm not one for driving in cities). The parking lot was under construction so that was a hassle the first night, but was fine to manage after that. I thought expedia said parking was included so I was a bit surprised when it was $30 a night for parking AND valet only, so that was disappointing. But my room was nice, super clean, and the staff was SO FRIENDLY and helpful! I would definitely consider staying there again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024