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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property
Hotel with free breakfast, a quick walk to Ryman Auditorium

Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Fitness facility
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
The current price is NZ$260
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(90 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel puts you in the heart of Nashville, within just a 10-minute stroll of Tennessee State Capitol and Ryman Auditorium. Highlights at this hotel include free self-service breakfast, a restaurant and a bar/lounge. .Craft Bar and Bistro is open for dinner. Enjoy the gym and karaoke. A business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Nashville hotel include Bridgestone Arena and Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km
  • Nissan Stadium - 17 min walk - 1.5 km
  • Vanderbilt University - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Corner Pub - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Little Fib - ‬5 min walk
  • ‪Frothy Monkey - ‬4 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel with free breakfast, a quick walk to Ryman Auditorium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

What is the cancellation policy at The Capitol Hotel Downtown, an Ascend Collection Hotel?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on 28 Sept 2025 start from NZ$259.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, The Capitol Hotel Downtown, an Ascend Collection Hotel has secured covered valet parking for USD 30.93 per day. Onsite parking is limited.

What makes The Capitol Hotel Downtown, an Ascend Collection Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel serve breakfast?

Yep, guests love the free self-service breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, The Capitol Hotel Downtown, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, only service animals are allowed.

Reviews

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 364 out of 1124 reviews
Rating 8 - Good. 334 out of 1124 reviews
Rating 6 - Okay. 235 out of 1124 reviews
Rating 4 - Poor. 105 out of 1124 reviews
Rating 2 - Terrible. 86 out of 1124 reviews

Reviews

2/10 Terrible

Reegan

Stayed 5 nights in Jun 2025

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

MIKE

Liked: Cleanliness, property conditions & facilities
Very noisy.You can hear everything from the rooms beside you and hallway. After spending $2400 on rooms,wouldn't give us a late check out. Rooms are small, was a little crowded with 2 people maneuvering around.Lady at check in was not very friendly. Valet guys were very friendly and more helpfull.Be prepared to walk up the hill from Broadway.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful.
Stayed 3 nights in Jun 2025

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness
The staff was super friendly and helpful!
Stayed 1 night in Feb 2025

4/10 Poor

Shae

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dawn B.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Kane with the valet service did a great job!
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broadway wasn’t too far away, getting to Broadway wasn’t hard. Coming back to the hotel there is a bit of an incline. The room was clean but small, valet parking only and an extra $65. The first valet guy we had checking in was very rude. At check out different valet; he was fabulous and nice. Overall not bad.
Stayed 2 nights in May 2025

8/10 Good

Lori A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Great service Rooms are not set up to provide air flow for the ac unit which has to then run continuously
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton is across the street.

Awful customer service. Dirty room, definitely not cleaned from the last reservation. Slept on top of the covers bc a refund wasn’t possible. Do yourself a favor and stay across the street at a different hotel. Literal trash and someone else’s pills in the floor. The soap bottles in the shower were empty from the last person. There was also a spider on the pillow. It’s one of the noisiest locations I have ever stayed in Nash. Needless to stay we were misled by the clean pics but don’t be bamboozled…this is a 70s motel with its outside doors and a paint job and cheap vinyl flooring as their upgrades. We got skewered by the price hike on a hot weekend. This is a negative rating motel at best.
Stayed 1 night in Jun 2025

8/10 Good

Brandi

Liked: Staff & service, property conditions & facilities, room comfort

Nice, but small

Nice stay, room was a little small. Great proximity to walk to everything.
Stayed 2 nights in May 2025

6/10 Okay

Amy

Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

The parking is a sham and a scam. Valet only and cost me $131.00 for 4 days. They lost my car key once which delayed us 30 minutes. Rooms were old and access was dirty. We could here all the traffic outside and balcony voices and neighbor roo voices. Regret switching from mainstream hotel chain. Walking in/around from Broadway not safe at night. Spent another $60 on ubers to get back each night. Twice there was no valet attendant when we arrived late in the evening.
Stayed 4 nights in May 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Leah

Liked: Cleanliness
Nice staff. Pictures of room were very deceiving, a lot smaller than the pictures. The sink in the bathroom drained very slowly, at least a minute to drain each time used. The door to the outside didn’t seal correctly so the wind would move the door a lot.
Stayed 3 nights in May 2025

10/10 Excellent

Kelley

Stayed 3 nights in Mar 2025

10/10 Excellent

BARBARA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very friendly, room was smallish, yet it was perfect for us and it was quiet. Breakfast was good, location was very walkable
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Close to Broadway
Stayed 1 night in May 2025

10/10 Excellent

Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025