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SLS Baha Mar

4.5 star property

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$698
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
One Baha Mar Boulevard, Nassau
  • Place, The Current Baha Mar Gallery and Art Center
    ‪3 min walk‬
  • Place, Baha Bay Water Park
    ‪3 min walk‬
  • Place, Cable Beach
    ‪3 min drive‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪10 min drive‬

Room options

Ocean View Queens

7.6 out of 10
Good
(15 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Ocean View King

8.2 out of 10
Very good
(38 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Ocean View One Bedroom Residence

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Ocean View Two Bedroom Residence

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Ocean View Signature Suite

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior King

8.4 out of 10
Very good
(97 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Queens

8.4 out of 10
Very good
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Three Bedroom SLS Residence

  • Ocean view
  • 231 sq m
  • Sleeps 10
  • 3 Single Beds

Accessible Superior King

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Suite

  • 100 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Ocean View Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 100 sq m
  • Sleeps 8
  • 2 Double Beds

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About the area

Nassau

You'll be connected to the convention centre at SLS Baha Mar, and within a 30-minute stroll of Cable Beach and Lake Cunningham. Highlights at this luxury hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Cleo, serves Mediterranean cuisine and is open for dinner. Monkey Bar is the hotel's own cocktail bar, serving drinks along with breakfast and lunch. Spend the day at the beach where you'll find cabanas, and enjoy the 8 outdoor tennis courts and golf course. 12000 square feet (1115 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a casino, a water park and a nightclub. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Nassau hotel include Saunders Beach and Haynes Oval.

What's nearby

  • The Current Baha Mar Gallery and Art Center - 3 min walk - 0.3 km
  • Baha Bay Water Park - 3 min walk - 0.3 km
  • Royal Blue Golf Club - 13 min walk - 1.1 km
  • Lake Cunningham - 18 min walk - 1.5 km
  • Cable Beach - 3 min drive - 1.6 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 11 min drive

Restaurants

  • ‪Marcus at Baha Mar Fish+Chop House - ‬1 min walk
  • ‪Café Madeleine - ‬8 min walk
  • ‪Sugar Factory American Brasserie - ‬13 min walk
  • ‪Baha Bay Beach Club - ‬1 min walk
  • ‪Stix - ‬13 min walk

About this property

SLS Baha Mar

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Summer fun is a breeze at SLS Baha Mar, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This Beaux Arts hotel also offers a water park (surcharge), a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4.5-star Nassau hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 2014
  • Casino
  • Nightclub
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
SLS Baha Mar offers 297 air-conditioned accommodations with tablet computers and minibars. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 48-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Nassau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 22 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 19 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 32 to 76 for adults and USD 32 to 76 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bungalow Pool Bar & Grill
  • Carna
  • Cleo
  • Katsuya
  • Monkey Bar

Things to do

  • 1,100 slot machines
  • 119 gaming tables
  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Art gallery
  • Basketball
  • Beach club
  • Billiards/pool table
  • Casino (100,000 square foot of space)
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water park

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • Resort fee: USD 105.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 32.00 to 76.00 for adults and USD 32.00 to 76.00 for children
  • Self-parking fee: USD 19.00 per day
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Baha Mar Hotel Nassau
SLS Baha Mar Hotel
SLS Baha Mar Nassau
SLS Baha Mar
SLS at Baha Mar
SLS Baha Mar Hotel
SLS Baha Mar Nassau
SLS Baha Mar Hotel Nassau

Frequently asked questions

What is the cancellation policy at SLS Baha Mar?

SLS Baha Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Baha Mar?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at SLS Baha Mar on 15 Apr 2026 start from NZ$698, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Baha Mar?

Yep, SLS Baha Mar has a self car park for USD 19.00 per day. A self car park is also available, for a fee.

Are there any beaches close to SLS Baha Mar?

The closest beach to SLS Baha Mar is Cable Beach (1.5 km).

Is there a spa on site at SLS Baha Mar?

Yep, there is an onsite spa at SLS Baha Mar. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does SLS Baha Mar have a pool?

Yep, and guests recommend it! SLS Baha Mar has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does SLS Baha Mar have a waterslide?

No, there is no waterslide at SLS Baha Mar, but Baha Bay Water Park is a short 6-minute walk away.

What luxury perks are available at SLS Baha Mar?

SLS Baha Mar features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes SLS Baha Mar a romantic place to stay?

Beachfront dining and couples dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at SLS Baha Mar.

Is SLS Baha Mar family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that SLS Baha Mar is a hit with families.

Does SLS Baha Mar serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at SLS Baha Mar?

No, SLS Baha Mar does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Baha Mar?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at SLS Baha Mar?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at SLS Baha Mar?

Yep, SLS Baha Mar has an 18-hole golf course. Golf lessons, mini golf, golf clubs and a clubhouse are also available.

SLS Baha Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 664 out of 1088 reviews
Rating 8 - Good. 219 out of 1088 reviews
Rating 6 - Okay. 97 out of 1088 reviews
Rating 4 - Poor. 56 out of 1088 reviews
Rating 2 - Terrible. 52 out of 1088 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Salvatore

Bed was extremely uncomfortable
Stayed 5 nights in Dec 2025

8/10 Good

Cheng

Stayed 4 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 5 nights in Dec 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the resort was beautiful. My only complaint is the staff doesn’t tell you the mini bar has sensors if you move an item it will charge your card. I moved items in the refrigerator to make space for my water and it charged my card thinking I had used the items. The front desk clerk did remove the charges but that is something they should let you know during check in .
Stayed 3 nights in Dec 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facilities were great. They had plenty of pools and the beach was wonderful. The food was so expensive I would not recommend this to anyone I know. The Bahamas is a great destination but pick a different place to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 4 nights in Dec 2025

6/10 Okay

Bryan, st island

Stayed 5 nights in Dec 2025

10/10 Excellent

Jean

Stayed 6 nights in Dec 2025

4/10 Poor

Tomasz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overrated resort well overpriced !! Clean rooms good room service Dirty pools Almost impossible to get chair at the pool ( if you pay 60$ + 30% tax then yes ) Almost zero entertainment!! Poor WiFi connections Overal 3 out of 10
Stayed 5 nights in Dec 2025

8/10 Good

Stephanie

Stayed 4 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 2 nights in Dec 2025

4/10 Poor

Avo

Travelled with partner
Liked: Cleanliness, amenities
The hotel room was microscopic for the price. The resort was overpriced in every way. Water bottles were $15.00 USD which is over $20.00 Canadian. I’ve had much nicer times and quality in Mexico and the Dominican Republic. The entire setup felt like a tourist trap
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariel Lucia Robles

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional, incredible staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem were hostesses at breakfast restaurant who couldn’t accommodate a table for 1 in an empty restaurant
Stayed 2 nights in Dec 2025

8/10 Good

dangle

Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Room is too small… The balcony was not a full balcony. And there was no door on the bathroom that was terrible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 4 nights in Dec 2025

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, staff, rooms, property. Thank you
Stayed 4 nights in Dec 2025

10/10 Excellent

celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at SLS Baha Mar was absolutely fantastic from start to finish. We came for our honeymoon and were unexpectedly upgraded to a suite at check-in, which immediately made the experience feel special. The suite was spotless, quiet, and beautifully maintained. Daily housekeeping kept towels and toiletries fully stocked. Every staff member we encountered was incredibly kind and attentive and truly seemed to care about making our stay exceptional. The level of service throughout the resort genuinely stood out. The property itself offers so much to do. We loved the waterpark, animal sanctuary, casino, and booking excursions through Discover Bahamas. We booked a same-day snorkeling trip that included transportation directly from the resort. It felt safe, well-organized, and allowed us to snorkel over reefs, swim with sharks, and see amazing wildlife. Dining options were excellent, though the added taxes do make food a bit expensive. That said, the variety and quality were great. We felt very safe and well cared for throughout the entire stay. When we had a flight issue and needed to extend our stay, Miguel at the front desk went above and beyond to help us keep our suite and made everything seamless. We will absolutely return and have already recommended Baha Mar to family. An unforgettable experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Munir, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort. Everything you need is on sight as far as pools, water park, restaurants, Cafés, e.t.c. Only thing I recommend is not to forget any clothing or whatever else is necessary for this trip because resort shops can be quite expensive!
Stayed 4 nights in Dec 2025

10/10 Excellent

Marie-Helene, Blainville

Stayed 4 nights in Dec 2025

10/10 Excellent

paula, Btighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was very quiet had very little vibe. Many different restaurants to choose from great cocktail, waitress by the name of Diane like the idea of regular glasses for beverages in the casino.
Stayed 1 night in Dec 2025

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am a fan of SLS Baha Mar, but during this stay, I felt disappointed. Not sure if the hotel was understaffed, but the cleaning was very superficial, and the room service was disappointing. Our breakfast tray stayed in the room for a day. When we came back, the room was cleaned, and they left it at the entrance. I called housekeeping to let them know in the afternoon. They asked me to leave it outside my door so someone can come and take it. The following morning, it was still there. When I informed the front desk during checkout, they didn't really care. This is definitely not the quality you expect from SLS.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Dajai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good to the room the food and the entertainment the rooms stayed cleaned the resort was clean everything was perfect 10/10
Stayed 4 nights in Dec 2025