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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Breakfast and dinner served, local and international cuisine
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is NZ$144
1 Dec - 2 Dec

Explore the area

View map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪9 min walk‬
  • Place, Nasu Trick Art Museum
    ‪20 min walk‬
  • Place, SL Land Museum
    ‪5 min drive‬
  • Airport, Fukushima (FKS)
    ‪56 min drive‬

Room options

View all photos for Classic Japanese Style Room

Classic Japanese Style Room

Classic Japanese Style Room

7.4 out of 10
Good
(17 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

7.6 out of 10
Good
(13 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 4 Twin Beds

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.1 km (1.3 mi) from Nasu Rindo Lake and 4.9 km (3.1 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Le　SENSORIEL, serves local and international cuisine and is open for breakfast and dinner. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs and a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.8 km
  • Nasu Trick Art Museum - 20 min walk - 1.7 km
  • Nasu Orgel Museum - 4 min drive - 1.4 km
  • Emile Galle Museum - 4 min drive - 2.1 km
  • SL Land Museum - 5 min drive - 2.8 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬10 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪ONIBUS COFFEE - ‬5 min drive
  • ‪ゴーゴーカレー - ‬20 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 1 Dec 2025 start from NZ$140.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 409 reviews
Rating 8 - Good. 160 out of 409 reviews
Rating 6 - Okay. 53 out of 409 reviews
Rating 4 - Poor. 17 out of 409 reviews
Rating 2 - Terrible. 7 out of 409 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025

8/10 Good

MINORU

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！ 欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。 あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Stayed 2 nights in Aug 2025

6/10 Okay

Ryuji

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。 朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Stayed 1 night in Aug 2025

10/10 Excellent

MINAMI

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Hiroki, Sendai

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Katsunari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Iwamoto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

eriko

Stayed 1 night in Jul 2025

8/10 Good

RYUTA

Stayed 1 night in Aug 2025

10/10 Excellent

Lailani

Stayed 1 night in Jul 2025

8/10 Good

shingo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

watanabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ETUKO

Travelled with family and small children
Liked: Staff & service
夕食時のドリンクは、とても嬉しかったですか、ラウンジ使用ができる時間が、少ないすぎでがっかりです。
Stayed 1 night in Jul 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities
広くてよかったです。
Stayed 1 night in Jul 2025

8/10 Good

Shota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアルされており全体的に内装は綺麗。ただ、レストランのトイレだけ古いのが気になった。スタッフさんの対応に不満な点はなし。ラウンジは家族連れでくつろげて良かった。
Stayed 2 nights in Jul 2025

4/10 Poor

Megumi

Stayed 1 night in Jul 2025

6/10 Okay

nobuhiro

Travelled with family and small children
子連れで宿泊するのにちょうど良かった。
Stayed 1 night in Jul 2025