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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Exterior
Daily buffet breakfast (JPY 3960 per person)
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is NZ$158
15 Sept - 16 Sept

Explore the area

View map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪9 min walk‬
  • Nasu Safari Park
    ‪8 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Iron/ironing board, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Japanese Style Room

Classic Japanese Style Room

Classic Japanese Style Room

7.4 out of 10
Good
(14 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 4 Twin Beds

About the area

Nasu

A family-friendly stay in Nasu awaits you at Grand Mercure Nasu Highlands Resort & Spa. You'll be 2.1 km (1.3 mi) from Nasu Rindo Lake and 4.9 km (3.1 mi) from Nasu Safari Park. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The buffet restaurant, Le　SENSORIEL, serves local and international cuisine and is open for breakfast and dinner. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs and a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Places within a 15-minute drive of this 4-property class Nasu hotel include Fujishiro Seiji Museum and Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.8 km
  • Nasu Safari Park - 8 min drive - 4.8 km
  • Fujishiro Seiji Museum - 10 min drive - 7.2 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 19 min drive - 17.3 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬10 min walk
  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪クーシ - ‬15 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

What is the cancellation policy at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 15 Sept 2025 start from NZ$154.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Nasu Highlands Resort & Spa?

Yep, Grand Mercure Nasu Highlands Resort & Spa has a free self car park.

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Grand Mercure Nasu Highlands Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Nasu Highlands Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grand Mercure Nasu Highlands Resort & Spa is a hit with families.

Does Grand Mercure Nasu Highlands Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Nasu Highlands Resort & Spa?

No, Grand Mercure Nasu Highlands Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Nasu Highlands Resort & Spa?

Yep, you can grab a meal at Grand Mercure Nasu Highlands Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?

No, only service animals are allowed.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 358 reviews
Rating 8 - Good. 140 out of 358 reviews
Rating 6 - Okay. 47 out of 358 reviews
Rating 4 - Poor. 14 out of 358 reviews
Rating 2 - Terrible. 6 out of 358 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

Hidemi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族4人、和洋室のファミリールームを利用しました。子どもは添い寝でいいかなーと思ってましたが、ベッド２つある他、和室の方にも布団が２つ用意してあり、子ども達は安心して寝る事ができました。3歳の娘は、室内の遊び場が気に入り、飽きずにずっと遊んでいました。お風呂も、子ども用のバスチェアや、ベビーバスなども用意してあり、オムツでも入れるのが嬉しい点でした。朝食ブッフェは種類が沢山あり、満足いくまで食べました。また利用したいです。
Stayed 1 night in May 2025

8/10 Good

Takeshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場があり家族連れにはとてもよかったです。
Stayed 1 night in May 2025

6/10 Okay

YOKO

Travelled with family and small children
Liked: Cleanliness
ゴールデンウィークで夕食のビュッフェが1万円くらいと聞いたので、朝食だけにしました。那須ならではのものは少なく、ビジネスホテル並みの食事で少し残念でした。スムージーも水っぽく薄かったです。
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Koichi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
以前八ヶ岳にも連泊で伺い、とても良かったので今回も家族で連泊しました。全体的に満足度高かったのですが、1）連泊だと毎日同じご飯なので変化が欲しい、2）サラダ（ミニトマト）にカビが生えていたのが残念でスタッフの方にお伝えしました。
Stayed 4 nights in Apr 2025

8/10 Good

Azusa

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
子供の遊び場がありとても有意義に過ごすことができました！ウェルカムドリンクもアルコールからコーヒーやジュースまでおつまみもありどれもおいしかったです。 お部屋は階ごとで綺麗さは変わっていそうです。私が泊まったお部屋は少し壁紙にシミや床に飲み物をこぼした跡などがありましたが、不便なく過ごせています。ご飯の席も優遇が効いている場所もあり良かったです。バイキングは全て美味しいです！ただ、目玉商品があればいいのかなと思いました。 またぜひ利用したいです！
Stayed 1 night in Apr 2025

4/10 Poor

Emiko

Stayed 1 night in Apr 2025

10/10 Excellent

ITSUKI

Stayed 2 nights in Mar 2025

10/10 Excellent

miho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
グランドメルキュールのスタッフの方々はとてが親切にしてくださってホテル内は過ごしやすかったです
Stayed 1 night in Apr 2025

8/10 Good

Futoshi

Liked: Staff & service
食事が美味しくて良かったです。 幸せでした。
Stayed 1 night in Apr 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

HIRONOBU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場所が大変良かったです。子供連れが多いはずです。また、オールインクルーシブで到着後のビール、おつまみも美味しく特に日光ラスクだと思いますが、美味しかったです。 難点として朝ごはんの時間が待ち時間が長くて大変でした、、、
Stayed 1 night in Mar 2025

6/10 Okay

??

Travelled with family and small children
Disliked: Amenities
ビールをたくさん飲むつもりで楽しみにしていたのに、ウェルカムドリンクと夕食の時にしか用意されておらず、ガッカリしました。 温泉後の喉をビールで潤したかったです。 バーにも、限られた酒類しかないなんて。飲むものが無く、結局は売店で缶ビールなどを買う羽目に。こちらに泊まったら飲み物には困らないと思っていましたので残念でした。
Stayed 1 night in Apr 2025

10/10 Excellent

Koichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。 また行きたい。
Stayed 1 night in Mar 2025

8/10 Good

Yuko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの方々はとても親切でキレイな所でした。 到着時間よりも早く着いてしまいましたが、ウェルカムドリンクも頂けて、とても満足しています。
Stayed 1 night in Mar 2025

8/10 Good

YOSHITARO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Emiko

Stayed 1 night in Mar 2025

4/10 Poor

Keiko

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Hidetoshi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
コスパは非常に良い。 2回目以降のホテルのシステムを理解してからの方がより満足できるかも。
Stayed 1 night in Mar 2025