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City Stay

Property class: 2.5

Photo gallery for City Stay

A modern hotel room with a desk, two beds, a chair, and a built-in shelf unit.
A modern apartment with a kitchen, dining area, and living room.
A bedroom with a bed, a chair, a desk, and a window.
A modern lobby with seating areas, a reception desk, and a counter.
A modern kitchen with a built-in microwave, a refrigerator, and a dining area with a round table and chairs.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
R. Dr. Luís Antônio, 243, Natal, RN, 59030-070
  • Place, Midway Shopping Mall
    ‪7 min drive‬
  • Place, Teatro Riachuelo
    ‪7 min drive‬
  • Place, Dunes Park
    ‪8 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Studio, Pets allowed, City View

A hotel room with two beds, a wardrobe, a shoe rack, and a window with a city view.

Comfort Studio, Pets allowed, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Apartment, Pets allowed, City View

A bedroom with a bed, a desk, and a chair.

Traditional Apartment, Pets allowed, City View

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Traditional Duplex, Pets allowed, City View

A bedroom with a bed, a chair, a window, and a painting on the wall.

Traditional Duplex, Pets allowed, City View

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Duplex, Pets allowed, City View

A modern bedroom with a large bed, a bedside table, an air conditioning unit, and a door leading to another room.

Premium Duplex, Pets allowed, City View

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

About the area

Natal

City Stay places you in the centre of Natal, within just a 5-minute stroll of Sao Pedro Church and within 20 minutes of Santo Antonio Church. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. There's also the convenience of free parking nearby. .In proximity to this Barro Vermelho hotel you'll find Ponta Negra Beach.

What's nearby

  • San Antonio do Galo Church - 19 min walk - 1.6 km
  • Midway Shopping Mall - 7 min drive - 2.3 km
  • Teatro Riachuelo - 7 min drive - 3.1 km
  • Dunes Park - 8 min drive - 2.7 km
  • Alberto Maranhao Theater - 8 min drive - 2.7 km

Getting around

  • Natal Alecrim II Station - 15 min walk
  • Natal (NAT-Governador Aluizio Alves Intl.) - 33 min drive

Restaurants

  • ‪Hot Dog Mania - ‬4 min walk
  • ‪Casa de Ia - ‬10 min walk
  • ‪Lanchonete da Policlínica - ‬5 min walk
  • ‪Além Do Gosto - ‬8 min walk
  • ‪Sabor Potiguar - ‬6 min walk

About this property

City Stay

There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly City Stay. Free self parking is available.

This Natal hotel is smoke free.

  • 51 guestrooms or units
  • Conference rooms
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • 1 conference room
City Stay offers 51 air-conditioned accommodations, with blackout curtains. Kitchens offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch LED televisions come with digital channels. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: BRL 49 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 49 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: BRL 135 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

Property Registration Number 29.332.500/0001-02

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

Is parking available at City Stay?

Yep, City Stay has a free self car park.

Are there any beaches close to City Stay?

The closest beach to City Stay is Ponta Negra Beach (11 km).

Is there a spa on site at City Stay?

There's no onsite spa, but this property does offer services like massages.

Is City Stay family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that City Stay is a hit with families.

Is there a free airport shuttle available at City Stay?

No, City Stay does not offer an airport shuttle service.

What time are check-in & check-out at City Stay?

Check-in begins at 3:00 PM. Check-out time is noon.

City Stay Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa, tudo limpinho e aconchegante.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
muito bom
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiência, indico com certeza.
Stayed 3 nights in Mar 2026