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SERHS Beach Hotel

Property class: 4

Photo gallery for SERHS Beach Hotel

A clear blue swimming pool with lounge chairs and umbrellas, surrounded by a white fence and a view of hills.
A hotel kitchen with a wooden countertop, a microwave, a coffee machine, and a fruit bowl.
A hotel room with a bed, a desk, a chair, a television, and a small kitchenette.
A modern kitchen with a built-in microwave, a dining area with a round table, and a TV mounted on a wooden wall.
A couple toasting with drinks at an outdoor table with a view of a beach and mountains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$204
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Av Engenheiro Roberto Freire, 5464, Natal, RN, 59090000
  • Place, Morro do Careca
    ‪2 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪2 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, bedside table, lamp, and a view of the outdoors through curtains.

Standard Room

8.2 out of 10
Very good
(36 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a desk, and a view of the outdoors.

Superior Room, Balcony, Sea View

9.8 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Suite, 1 Bedroom, Terrace, Pool View

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Superior Studio Suite, 1 Bedroom, Terrace, Pool View

8.4 out of 10
Very good
(20 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Master Terrace

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Master Terrace

  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, Garden Area

A hotel room with a bed, a desk, a chair, and a view of a garden through a sliding door.

Deluxe Apartment, Garden Area

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Balcony

A hotel room with a large bed, a sofa, a desk, and a chair.

Studio, Balcony

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Natal

At SERHS Beach Hotel you'll be within just a 15-minute stroll of Ponta Negra Beach and Morro do Careca. Highlights at this beach hotel include 2 outdoor swimming pools, a restaurant and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Ponta Negra hotel include Artesanato Villarte Shops and Artesanato Shopping Mall.

What's nearby

  • Morro do Careca - 2 min walk - 0.2 km
  • Ponta Negra Beach - 11 min walk - 0.9 km
  • Artesanato Villarte Shops - 17 min walk - 1.5 km
  • Barreira do Inferno Launch Center - 17 min walk - 1.5 km
  • Craft Fair of Ponta Negra - 2 min drive - 2.3 km

Getting around

  • Cajupiranga Station - 14 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 68 min drive

Restaurants

  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬6 min walk
  • ‪Dona Moça - ‬8 min walk
  • ‪Barraca do Camarão - ‬5 min walk
  • ‪Barraca do Caranguejo - ‬5 min walk
  • ‪Top Bar e Café - ‬6 min walk

About this property

SERHS Beach Hotel

SERHS Beach Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly SERHS Beach Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Natal hotel.

  • 56 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
SERHS Beach Hotel offers 56 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 936 reviews
The price is NZ$185
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kristie Resort Natal
Kristie Resort
Kristie Natal
Kristie Resort Natal, Brazil
Kristie Resort Hotel
Kristie Resort Natal
Kristie Resort Hotel Natal

Frequently asked questions

What is the cancellation policy at SERHS Beach Hotel?

SERHS Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SERHS Beach Hotel?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at SERHS Beach Hotel on 27 Oct 2026 start from NZ$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SERHS Beach Hotel?

Yep, SERHS Beach Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to SERHS Beach Hotel?

Yep, SERHS Beach Hotel is a short 9-minute walk from Ponta Negra Beach. Fun beach activities include surfing, snorkelling and swimming. You can also find boat tours.

Does SERHS Beach Hotel have a pool?

SERHS Beach Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes SERHS Beach Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at SERHS Beach Hotel.

Is SERHS Beach Hotel family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that SERHS Beach Hotel is a hit with families.

Does SERHS Beach Hotel serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at SERHS Beach Hotel?

No, SERHS Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SERHS Beach Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SERHS Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SERHS Beach Hotel?

No, pets are not allowed.

SERHS Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was very friendly and accommodating. The breaksta buffet was excellent.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hosting me. I enjoyed my stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente…
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely courteous, excellent breakfast, strong ac, spacious, and very clean. Not giving 5 stars because we didn’t have smart tv and bed could have been a little more comfortable. Also no hotel laundry service, iron or ironing board.
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, two properties pool on a roof top on both of them, with bar at the pool, you can drink while sitting inside the pool, and the value is added to the room number. One of the properties had access straight to the beach. Parking was easy and secure, being inside the facility
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
it is not comfortable to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy construction next door.
Stayed 13 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entendo que o custo benefício atendeu muito bem à expectativa! As instalações, a localização, o quarto e o café da manhã são muito bons, e a vista para o mar é deslumbrante! Existem alguns pequenos ajustes a serem feitos, na questão da manutenção das instalações em geral, mas nada que tenha chegado a comprometer a satisfação com a nossa estadia. Cabe uma 'menção honrosa" para o atendimento dos funcionários (principalmente ao Gabriel e ao Figueredo, no bar e no restaurante, e à camareira Tarciana, que nos atenderam com muita gentileza, simpatia e competência). Ficamos sabendo que vai mudar de direção, à partir de Agosto próximo, mas acredito que a tendência é melhorar ainda mais! Voltaríamos, com certeza!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente, vista incrível para a praia. Funcionários atenciosos e muito simpáticos. A Jane foi excelente sempre muito prestativa.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Tivemos um sério problema com o ar condicionado do quarto que não fincionava e o hotel não arrumava. Diziam que o problema éramos nós ao ligar. Mas cada vez ficava pior. Até que somente no último dia reconheceram que não funcionava e queriam que a gente mudasse de quarto. Não fomos, é claro. Sinto muito pq não resolveram o problema é tornaram uma excelente estadia em mais ou menos... Espero que isso não aconteça com outros hóspedes.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Os funcionários prestativos e educados . Propriedade muito boa , bem localizado. Tudo muito limpo e café dá manhã manhã maravilhoso.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A vista do restaurante é incrível e a localização ótima. A vista do quarto que eu peguei é muito ruim e a cama não é muito confortável. Chuveiro ok. Tive que sair um dia antes, tentei um reembolso parcial com antecedência com a hoteis.com, falaram que iam entrar em contato com o hotel, mas ninguem respondeu. Fazer check in e check out do outro lado da rua também é ruim quando se está chovendo. O café da manhã é muito bom e o atendimento da equipe é ótimo.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização top. Funcionários educados. Jane do café e sua equipe atenciosos. Limpeza ótima.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização! Funcionários atenciosos e um café da manhã bem gostoso com muita variedade! Gostamos muito!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel fica na orla de Ponta Negra, é bem localizado e tem quase tudo no seu entorno (mercado, padaria, pequenas lojas). Os prédios são novos, as piscinas estão sempre limpas e o café da manhã é farto
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
não tem nenhum ponto negativo o Kristie, tudo foi feito maravilhosamente muito bem.. proxima vez em natal nem procuro outra hospedagem, com certeza voltarei no kristie
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito ruim. Equipe perdida, sem reposição, faltou prato, xícara, comida. Precisa de um gerente melhor
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa Café da manhã muito bom Estacionamento Vista para a praia
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande e limpo, porém com barulho vindo do restaurante.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Durante nossa hospedagem no quarto 408, enfrentamos os seguintes problemas: * Indisponibilidade da internet; * Entupimento da pia do banheiro; * Falhas no funcionamento da televisão; * Problemas no ar-condicionado. Embora essas ocorrências tenham sido comunicadas diversas vezes à recepção, parte delas permaneceu sem solução por vários dias. No quarto dia de estadia, foi oferecida a transferência para outro quarto, sob a informação de que seríamos avisados assim que a acomodação estivesse pronta após a limpeza. Entretanto, aguardamos mais de cinco horas sem retorno adequado e recebemos informações inconsistentes, o que nos obrigou a procurar esclarecimentos repetidamente na recepção. A nova acomodação só foi disponibilizada por volta das 14h30, após o registro formal de nossa insatisfação junto à direção do hotel. Até então, não houve explicações claras sobre a demora nem previsão confiável para a transferência. Nesse intervalo, ficamos sem acesso a qualquer quarto, pois já havíamos desocupado a acomodação anterior e ainda não tínhamos recebido a nova. Embora imprevistos técnicos e operacionais possam ocorrer, o principal problema foi a falta de transparência e de comunicação adequada durante todo o processo. Como consequência, perdemos uma parte significativa de um dia de férias aguardando informações que poderiam ter sido fornecidas de forma clara e objetiva.
Stayed 2 nights in May 2026