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Rifóles Praia Hotel & Resort

3.5 star property

Photo gallery for Rifóles Praia Hotel & Resort

5 outdoor pools, pool loungers
Breakfast area
Deluxe Room
Lobby
On the beach, beach umbrellas, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$178
includes taxes & fees
18 June - 19 June

Explore the area

View map
Coronel Inácio Vale 8847, Ponta Negra Beach, Natal, RN, 590090-040
  • Place, Craft Fair of Ponta Negra
    ‪9 min walk‬
  • Place, Artesanato Villarte Shops
    ‪10 min walk‬
  • Place, Natal Convention Center
    ‪12 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪39 min drive‬

Room options

View all photos for Suíte Junior

Minibar, in-room safe, blackout curtains, free WiFi

Suíte Junior

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suíte Superior

Minibar, in-room safe, blackout curtains, free WiFi

Suíte Superior

  • Sea view
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.4 out of 10
Good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Suite Junior with Sea View

  • Sea view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Master with Sea View

Minibar, in-room safe, blackout curtains, free WiFi

Suite Master with Sea View

  • Sea view
  • 56 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room with Balcony

Minibar, in-room safe, blackout curtains, free WiFi

Room with Balcony

  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

About the area

Natal

A family-friendly stay in Natal awaits you at Rifóles Praia Hotel & Resort. Within steps you'll find Dunes Park and Craft Fair of Ponta Negra within a 10-minute stroll. Highlights at this beachfront hotel include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .The buffet restaurant, Palhoca, is open for lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. There's also free self parking, along with the convenience of car rentals on site. .Near this 3.5-property class Ponta Negra hotel, you'll find Ponta Negra Beach.

What's nearby

  • Dunes Park - 3 min walk - 0.3 km
  • Praia Shopping - 9 min walk - 0.8 km
  • Craft Fair of Ponta Negra - 9 min walk - 0.8 km
  • Artesanato Villarte Shops - 10 min walk - 0.9 km
  • Natal Convention Center - 12 min walk - 1.1 km

Getting around

  • Natal Alecrim II Station - 11 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive

Restaurants

  • ‪Camarões Potiguar - ‬4 min walk
  • ‪Curió - Pra cumê e beber - ‬8 min walk
  • ‪Don Matias Parrilla - ‬9 min walk
  • ‪Aram Natal Mar Hotel - ‬5 min walk
  • ‪Forneria 1121 - ‬11 min walk

About this property

Rifóles Praia Hotel & Resort

Rifóles Praia Hotel & Resort offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3100 square feet (288 square metres) and includes a conference centre. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Rifóles Praia Hotel & Resort. Self parking is free.

This 3.5-star Natal hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 3100 sq ft of conference space
  • 288 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Rifóles Praia Hotel & Resort offers 204 air-conditioned accommodations with minibars and a safe. Rooms open to lanais. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include manicures and pedicures.

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  • Pool
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  • Breakfast included
  • Spa
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The price is NZ$262
includes taxes & fees
29 June - 30 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Palhoca

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (3,100 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rifoles
Rifoles Praia
Rifoles Praia Hotel & Resort
Rifoles Praia Hotel & Resort Natal
Rifoles Praia Hotel Resort
Rifoles Praia Natal
Rifoles Hotel Natal
Rifoles Praia Hotel Natal, Brazil
Rifoles Praia Hotel Resort Natal
Rifóles Praia Hotel
Rifoles Praia Hotel Resort
Rifoles Praia & Resort Natal
Rifóles Praia Hotel & Resort Hotel
Rifóles Praia Hotel & Resort Natal
Rifóles Praia Hotel & Resort Hotel Natal

Frequently asked questions

What is the cancellation policy at Rifóles Praia Hotel & Resort?

Rifóles Praia Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rifóles Praia Hotel & Resort?

As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at Rifóles Praia Hotel & Resort on 18 Jun 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rifóles Praia Hotel & Resort?

Yep, Rifóles Praia Hotel & Resort has a free self car park.

Are there any beaches close to Rifóles Praia Hotel & Resort?

The closest beach to Rifóles Praia Hotel & Resort is Ponta Negra Beach (2.2 km).

Is there a spa on site at Rifóles Praia Hotel & Resort?

Yep, there is an onsite spa at Rifóles Praia Hotel & Resort.

Does Rifóles Praia Hotel & Resort have a pool?

Rifóles Praia Hotel & Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Rifóles Praia Hotel & Resort?

Rifóles Praia Hotel & Resort features 5 outdoor pools, a full-service spa and 2 restaurants.

What makes Rifóles Praia Hotel & Resort a romantic place to stay?

Beachfront dining and a lounge bar, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Rifóles Praia Hotel & Resort.

Is Rifóles Praia Hotel & Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Rifóles Praia Hotel & Resort is a hit with families.

Is there a free airport shuttle available at Rifóles Praia Hotel & Resort?

No, Rifóles Praia Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Rifóles Praia Hotel & Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rifóles Praia Hotel & Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Rifóles Praia Hotel & Resort?

No, pets are not allowed.

Rifóles Praia Hotel & Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 343 reviews
Rating 8 - Good. 114 out of 343 reviews
Rating 6 - Okay. 64 out of 343 reviews
Rating 4 - Poor. 28 out of 343 reviews
Rating 2 - Terrible. 15 out of 343 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
The hotel is nice however, the walls are thin. You can hear other guests and there’s this strange window in the bathroom that is open to, I believe, a mechanical room and the room next door also has a window with the same situation and you could hear each other whether it was conversation or using the bathroom. Also was next to a housekeeping room and heard them anytime they were there.
Stayed 9 nights in Jan 2024
Verified

6/10 Okay

Viviane

Liked: Staff & service
Disliked: Property conditions & facilities
I would give 5 stars for the locations and views. The hotel is very old and smells mold. My first room was horrible. I wasn't sure if the linens was changed because of the stains we saw. My second room was ok. Overall I do not recommend this hotel if you like comfortable rooms like me.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Mo

Liked: Cleanliness, staff & service, room comfort

Worse WiFi ever, they don’t accept Apple Pay.

Great hotel in a great location. However, there are a few weird things that Americans will find very unusual one is they do not accept Apple Pay (when even the street vendors in Brazil do). Second it’s probably the worst Wi-Fi in a hotel I have ever used in Brazil. They probably don’t even try to improve it so if you work remote do not rely on the Wi-Fi. It’s absolutely hideous. The only thing that saved this hotel is the location, the breakfast and the staff Everything else is just not great, needless to say that I wouldn’t return.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Damon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably Better Options

I don't want to rag on the place, but my guess is that there are much better options. This place is rundown, physically uncomfortable (the bed! The chairs in the room! Even the loungers by the pool!), noisy, and just not nice. Very minimal english was spoken (not their fault; I'm the one visiting, so that's my problem to deal with) which made asking for things very challenging. The room I was put in had construction occuring above and next to it, preventing me from ever "relaxing" in my room during normal business hours. Additionally, the room lacked blankets (just a sheet) and the AC options were "freezing" or "minimal and humid." The buffet offerings for dinner and breakfast were fine, though you can't just "a glass" of wine with dinner. The pool areas were nice as well (if you can tolerate children.) Oh, and points for a swim-up bar. Direct beach access from the hotel was also a plus (even if the surf made the water a little too rough to enjoy.) And the showers were hot and with great water pressure. But overall, the place seems underutilized; beach bars and in-lobby coffee bars that were unattended, difficulty in getting waiters' attention for service at the pool, things like that.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

CASSIA

Liked: Cleanliness, amenities, property conditions & facilities
O acesso a praia é muito bom, piscinas bem limpas, cama confortável, ótima localização, e a vista é belíssima.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Davi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Encontramos várias baratinhas saindo do ralo a noite, durante o dia formigas grandes e vermelhas apareciam nas paredes e pisos. O hotel promete estrutura na praia, mas enquanto os outros hotéis disponibilizam cadeiras e estrutura de cobertura as 8:00 da manhã, vc tem que cobrar os funcionários do hotel para colocação de guarda sol e cadeiras pra uso. Solicitamos serviços de bebida na praia, mas estou esperando o garçom até agora!!! Aí vem o gerente do hotel instruir para não comprar nada na praia que pode fazer mal, para comprar apenas do hotel.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

JOAO M

Liked: Amenities
Disliked: Cleanliness
Limpeza não era bem feita; o ap apesar de ser frente mar e ser bem amplo, possuia cheiro de mofo, sofri com a minha asma
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

ANA GABRIELA

Liked: Cleanliness, staff & service, amenities
muito bom e café marqavilhoso
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana Catarina de Lima

Liked: Cleanliness, staff & service, amenities
Hotel maravilhoso. Ótimo atendimento. Superou as minhas expectativas.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Laura

Hotel razoável.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

RAFAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A área externa é boa mas os quartos cheiram a mofo

Fiquei hospedado no Rifóles Praia Hotel & Resort e tive uma experiência bem decepcionante. A parte externa é ótima, bem cuidada, o café da manhã é bom e o acesso à praia é excelente. Porém, o quarto em que fiquei (5º andar) tinha cheiro forte de mofo, precisei dormir com a janela aberta, e ouvi muitos outros hóspedes reclamando do mesmo problema. As acomodações internas são fracas e não condizem com a estrutura externa. Outro ponto negativo é que o hotel não aceita pagamento por aproximação, apenas cartão físico, pix ou dinheiro. Por isso, optamos por não consumir nada lá dentro e acabamos usando restaurantes e mercados próximos, o que foi a parte positiva. O pior foi no check-out: ao recusarmos pagar a taxa de turismo opcional, minha esposa foi obrigada a escrever de próprio punho uma declaração, ditada em voz alta pela recepcionista, gerando enorme constrangimento. Não recebemos cópia do documento. Achei a atitude abusiva e desrespeitosa. No geral, apesar da boa área externa e da localização, os quartos ruins, a falta de tecnologia de pagamento e o constrangimento no atendimento fizeram a estadia ser péssima. Não voltarei.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Recepção/atendimento excelentes, comida gostosa. Tudo muito bom. Relação custo benefício show de bola.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

André Lima T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico, mas necessita de reformas

Hotel tradicional em Ponta Negra que já merece reformas e atualizações para um público cada vez mais exigente. Apesar disso, a limpeza é impecável e o atendimento cortês e diligente. Seu grande diferencial em relação a qualquer outro hotel mais moderno na região está em seu amplo e variado parque aquático e ser do tipo pé-na-areia, com disponibilidade de serviços na praia.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Adil Emilson

Liked: Cleanliness, staff & service

Viagem de férias

A experiência foi boa, o hotel é bem grande e os funcionários são bem educados e receptivos, o quarto é bem arrumado e organizado, tudo novo. A cama achei um pouco dura. O café da manhã é bastante variado e o acesso a praia é bom. Perto de vários restaurantes e tem um mercado perto. Voltarei
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JOÃO EDSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Local excelente, bem localizado, bem cuidado e atendimento maravilhoso. Hotel pé na areia com restaurante muito bom!
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Antero

Disliked: Room comfort

Acomodação ruim

MOFO NO QUARTO, FERRUGEM - toalhas ruins - cama causando dor nas costas - da para sentir as molas.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

JAQUELINE

Liked: Cleanliness

Não fui atendida numa solicitação para arrumar TV

Hotel tem muito cheiro de mofo e tem quartos antigos e a cama não era confortável. Café da manhã bom. Área de lazer, piscinas muito boas. Meu quarto tinha TV com péssima imagem, pedi para irem arrumar e nunca foram. Pedi para trocar de quarto e não me atenderam. Pelo atendimento ruim não voltarei.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Everson

Liked: Cleanliness, staff & service, room comfort
As crianças amaram a experiência. Hotel possui uma excelente estrutura de áreas comuns: piscinas, brinquedoteca, café da manhã excelente ( vasta opção). Achei que os quartos precisam de reforma e as TV o sinal é péssimo. De resto, voltaria novamente!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel oferece bom serviço com funcionários bem simpáticos e educados. O café da manhã e jantar muito bons Apenas destaco que o Hotel precisa de uma reforma em alguns lugares que inclusive estão acontecendo Bem localizado e lugar seguro Boa opção em Natal
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Pessoal atencioso e educado. Comida excelente. Certamente retornarei
Stayed 2 nights in May 2025
Verified

4/10 Poor

ISABEL

peguei um quarto que esta fedendo a mofo comuniquei a recepção e eles me acomodaram em outro quarto, tv sem acesso aos canais, o wifi não pega os dados moveis também não pegava so pegava na recepção
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Maria de Fátima

Liked: Staff & service, property conditions & facilities, room comfort

Bom hotel

Hotel bom para família e crianças gostei bastante voltaria sim
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Osnir

Apartamento reservado, úmido, com vários sinais de mofo, sem condições de uso. Trocaram por um melhor, porém a TV não ligou, trocaram e não ligou, ficamos 6 dias sem TV. Hotel muito sujo, área das piscinas sujas,funcionários despreparados. Café da manhã muito fraco, parte quente sem sabor e todos os 6 dias o mesmo cardápio.
Stayed 6 nights in Apr 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendo esse hotel

Não gostei e não recomendo. Quarto lotado de pernilongos. Porta da sacada quebrada . Ar condicionado super barulhento e além de tudo havia um barulho constante a noite toda . Cama super desconfortável, luz do banheiro não estava funcionando direito e telefone quebrado .
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Roberto c

Disliked: Staff & service

Péssima Experiência

Foi uma das piores hospedagens. Cafe da manhã ate com bastante itens mas.sem qualidade, farto em.frutas que salva o cafe da manha. Fiz a reserva em uma suite luxo, e que no anuncio tinha viata do mar. Acabou sendo um quarto no piso da garagm ,umido, piso vazando no quarto e banheiro., apesar de ser uma suite reformada. Reclamei no checkin mas disseram que o hotel estava cheio, mesmo me propondo a pagar a diferença. Ha um serio preconceito e os piores quartos sao destinados ao Hoteis.com e outros sites. Reclamamos varias cezes mas a recepcionista Rayara, acho que era esse o nome so revirava os olhos e com total desprezo para resolver qq problema. Na véspera do meu checkout conseguimos com um funcionario da recepção que nao pegamos o nome, trocou nossa suite da 624 para 615, um apto antigo ainda aem.reforma, mas ligava o chuveiro e agua vazava pelo quarto. Enfim ficamos o minimos de tempo possivel no quarto. Nunca mais voltarei neste hotel caso volte a Natal.
Stayed 6 nights in Feb 2025