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Altiplanico Puerto Natales

3.5 star property

Photo gallery for Altiplanico Puerto Natales

A modern interior with large windows, wooden beams, and a view of mountains and water.
A modern room with a large window overlooking a grassy area and a stone wall.
A modern interior with a large window offering a view of a lake and mountains.
A modern bedroom with a large bed, a view of the sea, and a wooden bench.
A bedroom with two beds, a view of the sea, and a large window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View map
Huerto Familiar 282, Natales, Magallanes, 6160000
  • Place, Costanera
    ‪2 min drive‬
  • Place, Cueva del Milodon
    ‪3 min drive‬
  • Place, Plaza de Armas
    ‪5 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Double Room Standard

In-room safe, desk, free cots/infant beds, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard

In-room safe, desk, free cots/infant beds, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room Standard

In-room safe, desk, free cots/infant beds, free WiFi

Triple Room Standard

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

A modern hotel room with a large bed, a view of the sea, and a wooden floor.

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A room with two beds, a red chair, a view of mountains, and wooden paneling on the wall.

Twin Room, 2 Single Beds

  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A room with two beds, a red chair, a view of mountains, and wooden paneling on the wall.

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Puerto Natales

At Altiplanico Puerto Natales you'll be steps from Última Esperanza Fjord and 2 km (1.3 mi) from Costanera. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. .Places within a 30-minute walk of this 3.5-property class Natales hotel include Cueva del Milodon and Mirador Cerro Dorotea.

What's nearby

  • Costanera - 2 min drive - 2.1 km
  • Cueva del Milodon - 3 min drive - 2.4 km
  • Puerto Natales Casino - 4 min drive - 3.1 km
  • Plaza de Armas - 5 min drive - 3.4 km
  • Mylodon Cave Natural Monument - 28 min drive - 28.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Mesita Grande - ‬4 min drive
  • ‪El Asador Patagónico - ‬3 min drive
  • ‪Santolla - ‬3 min drive
  • ‪Restaurant Última Esperanza - ‬3 min drive
  • ‪La Tapera - ‬4 min drive

About this property

Altiplanico Puerto Natales

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Altiplanico Puerto Natales. Self parking is free.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Altiplanico Puerto Natales offers 22 accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Best Western Patagonia
Natales
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 84 reviews
Best Western Patagonia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Altiplanico Puerto Natales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Frequently asked questions

What is the cancellation policy at Altiplanico Puerto Natales?

Altiplanico Puerto Natales offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Altiplanico Puerto Natales?

Yep, Altiplanico Puerto Natales has a free self car park.

Is Altiplanico Puerto Natales family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Altiplanico Puerto Natales is a hit with families.

Is there a free airport shuttle available at Altiplanico Puerto Natales?

No, Altiplanico Puerto Natales does not offer an airport shuttle service.

Is there a bar or restaurant at Altiplanico Puerto Natales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Altiplanico Puerto Natales?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Altiplanico Puerto Natales?

No, pets and service animals are not allowed.

Altiplanico Puerto Natales Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 7 out of 213 reviews
Rating 4 - Poor. 4 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy stay, great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast. This was our favorite hotel stay of our Patagonia trip. Very unique and cool experience styled hotel. We also had dinner at the hotel restaurant and it was very reasonable and great. Great view of the sea
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lives up to the description and pictures, and then some. An incredibly cool hotel built into the hill, with an excellent restaurant and all the little things done right. The hottub was an awesome reprieve after hiking and the staff very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Cosy small hotel with friendly and helpful staff. Stayed there twice with friends and would happily stay there again. Bed was comfy, good bathroom and nice breakfast, good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thilak

Courteous and very friendly reception staff,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, quiet and great staff.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The views out the windows looked like paintings. Place was spotless with a cozy vibe. Breakfast was wonderful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent views from the rooms.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & modern hotel with good views and avg breakfast.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went out of their way to make my stay fabulous. The rooms open up, looking out over the water so the view is gorgeous. The restaurant has great food and there is a private Jacuzzi. The hotel was a big part of a great trip.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel and amazing food

This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, good location, quiet, nice breakfast. The wifi is reallllly slow .. do not book here if you are planning to work remotely :)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique, perfect for the location. Service and food were great.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This place is great . Staff is really nice and so caring and helpful .
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 Day Stay

We stayed here for 5 days during our visit to Puerto Natales and absolutely loved it. The staff were all great, the food delicious, amazing views and great location. Very relaxing setting a close drive or 30 minute walk from town. Would definitely stay here again.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this property. I would stay here over and over again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Quiet, friendly, unique
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing Very welcoming
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees, unique place.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious, the view is beautiful overlooking the ocean and the staff is friendly and professional. It is a modern style hotel, everything is made of concrete that could be the reason the wi fi does not work well in the rooms but its fine in the lobby. would stay there again Thierry
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

amram

Liked: Amenities, property conditions & facilities
Great hotel, well located, cool concept, Margo at the front desk was super nice and helpful. Great dinner restaurant and generous breakfast. Highly recommended.
Stayed 2 nights in Mar 2025