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Altiplanico Puerto Natales

3.5 star property
Waterfront hotel with rooftop terrace and restaurant

Photo gallery for Altiplanico Puerto Natales

Interior entrance
View from room
Double Room, 1 Double Bed
Exterior
Food court

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Huerto Familiar 282, Natales, Magallanes, 6160000
  • Costanera
    ‪2 min drive‬
  • Puerto Natales Casino
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪6 min drive‬

Room options

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, individually decorated, individually furnished, desk

Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room Standard

In-room safe, individually decorated, individually furnished, desk

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 2 Single Beds

About the area

Puerto Natales

At Altiplanico Puerto Natales you'll be steps from Última Esperanza Fjord and 2 km (1.3 mi) from Costanera. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. .Places within a 30-minute walk of this 3.5-property class Natales hotel include Cueva del Milodon and Mirador Cerro Dorotea.

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 1.8 km
  • Costanera - 2 min drive - 2.1 km
  • Cueva del Milodon - 2 min drive - 2.4 km
  • Puerto Natales Casino - 3 min drive - 2.8 km
  • Plaza de Armas - 3 min drive - 2.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬4 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬3 min drive

About this property

Altiplanico Puerto Natales

Waterfront hotel with rooftop terrace and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Altiplanico Puerto Natales. Self parking is free.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Altiplanico Puerto Natales offers 22 accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Exterior

Best Western Patagonia

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 37 reviews
Best Western Patagonia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Altiplanico Puerto Natales

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Frequently asked questions

What is the cancellation policy at Altiplanico Puerto Natales?

Altiplanico Puerto Natales offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Altiplanico Puerto Natales?

Yep, Altiplanico Puerto Natales has a free self car park.

Is Altiplanico Puerto Natales family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Altiplanico Puerto Natales is a hit with families.

Is there a free airport shuttle available at Altiplanico Puerto Natales?

No, Altiplanico Puerto Natales does not offer an airport shuttle service.

Is there a bar or restaurant at Altiplanico Puerto Natales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Altiplanico Puerto Natales?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Altiplanico Puerto Natales?

No, pets and service animals are not allowed.

Altiplanico Puerto Natales Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 180 reviews
Rating 8 - Good. 39 out of 180 reviews
Rating 6 - Okay. 7 out of 180 reviews
Rating 4 - Poor. 3 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tiziano

Stayed 1 night in Mar 2025

10/10 Excellent

Tiziano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

amram

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel, well located, cool concept, Margo at the front desk was super nice and helpful. Great dinner restaurant and generous breakfast. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yashwant

Stayed 1 night in Feb 2025

10/10 Excellent

Mark, ST. LOUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly a unique property - built into the slope of the ground, it is architecturally stunning and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Quiet, friendly, unique
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location with the view of the water is very relaxing. The little details like the heating rack for the towel are a nice touch. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puerto Natales

The hotel was an interesting design built into a hill side and very ecofriendly. The room was large and comfortable with a great view of the water. The staff was very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

amma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Altiplanico Hotel. The view from our room overlooking the sound and mountains was stunning. The staff were courteous and attentive, and the room was impeccably clean, which made for a comfortable experience. The hotel is about a thirty-five minute walk into town, but there are also taxi and Uber options available for those who prefer not to walk. Overall, I would certainly consider staying here again in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & modern hotel with good views and avg breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent views from the rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 Day Stay

We stayed here for 5 days during our visit to Puerto Natales and absolutely loved it. The staff were all great, the food delicious, amazing views and great location. Very relaxing setting a close drive or 30 minute walk from town. Would definitely stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, quiet and great staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this property. I would stay here over and over again!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for 4 nights. The staff were wonderful, very informative front desk and great service at the bar and restaurant. We ate most nights here and had very good food. The place had a very homey feel, not overly large at all. The breakfast was very good and available as early as 6 am, which helped us as we had excursions planned that picked is up by 645 am. I'd return to this hotel again without hesitation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jihyae

Stayed 2 nights in Nov 2024

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Charles, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique, perfect for the location. Service and food were great.
Stayed 1 night in Oct 2024

8/10 Good

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! The rooms were fantastic and with such a great feel and view. Heated floors in bathroom were wonderful! Breakfast was excellent- only issue was that WiFi was not working in the rooms. But with such wonderful views we didn’t mind too much.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!
Stayed 2 nights in Mar 2024

10/10 Excellent

John, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024

8/10 Good

Nova

Travelled with group
Liked: Cleanliness, staff & service
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Stayed 2 nights in Feb 2024