See all properties
Save

Best Western Patagonia

3.5 star property
Hotel in Natales with 2 hot tubs and free breakfast

Photo gallery for Best Western Patagonia

Exterior
Exterior
Check-in/check-out kiosk
Standard Room, 2 Single Beds, Non Smoking, Ocean View
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Costanera
    ‪3 min drive‬
  • Puerto Natales Casino
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Single Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking, Ocean View

Standard Room, 3 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Single Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 16 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

About the area

Puerto Natales

At Best Western Patagonia you'll be within a 10-minute walk of Última Esperanza Fjord and 2.4 km (1.5 mi) from Costanera. Highlights at this hotel include 2 hot tubs, a restaurant and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna along with access to ecotours and hiking/biking trails. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 3.5-property class Natales hotel, you'll be 2.5 km (1.6 mi) from Cueva del Milodon and 2.7 km (1.7 mi) from Mirador Cerro Dorotea.

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 2.1 km
  • Costanera - 3 min drive - 2.4 km
  • Cueva del Milodon - 3 min drive - 2.8 km
  • Puerto Natales Casino - 3 min drive - 3.1 km
  • Plaza de Armas - 3 min drive - 3.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min drive
  • ‪Asador Patagónico - ‬5 min drive
  • ‪Pizzeria Napoli - ‬4 min drive
  • ‪Cafe Kau - ‬4 min drive
  • ‪El Brisket - ‬4 min drive

About this property

Best Western Patagonia

Hotel in Natales with 2 hot tubs and free breakfast
Best Western Patagonia offers its guests 2 hot tubs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

The business-friendly Best Western Patagonia also features tour/ticket assistance, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Patagonia offers 34 accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

View from property

Weskar Patagonian Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 267 reviews
Weskar Patagonian Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (70 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to September 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Hot tub
The property is closed during June, July and August.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Patagonia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: CLP 40000 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: CLP 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Best Western Patagonia?

Yep, Best Western Patagonia has a free self car park.

What makes Best Western Patagonia a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Patagonia.

Does Best Western Patagonia serve breakfast?

You bet, complimentary buffet breakfast is available daily from 5:30 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Patagonia?

No, Best Western Patagonia does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Patagonia?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from May 1 2025 to September 15 2025 (dates subject to change).

What time are check-in & check-out at Best Western Patagonia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Patagonia?

No, pets and service animals are not allowed.

Best Western Patagonia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaohong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025

6/10 Okay

HANNAH, CROYDON

Travelled with partner
Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Jan 2025

10/10 Excellent

Daryl L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Sassan

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Marie

Travelled with family
Liked: Amenities
Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing staff

Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024

8/10 Good

Sadik, Sao Mamede de Infesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes
Stayed 3 nights in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Stayed 1 night in Mar 2024