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Hostal Don Guillermo

2.5 star property

Photo gallery for Hostal Don Guillermo

In-room dining
Front of property
Hallway
Towels
Superior Room, City View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
The current price is NZ$77
17 June - 18 June

Explore the area

View map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Puerto Natales Casino
    ‪14 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Puerto Natales

At Hostal Don Guillermo you'll be within just a 10-minute stroll of Plaza de Armas and Puerto Natales Casino. Highlights at this hostal include free continental breakfast. .This smoke-free hostal offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. .Sights within a 30-minute drive of this Puerto Natales hostal include Costanera and Mylodon Cave Natural Monument.

What's nearby

  • Plaza de Armas - 6 min walk - 0.6 km
  • History Museum - 11 min walk - 0.9 km
  • Puerto Natales Casino - 14 min walk - 1.2 km
  • Costanera - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.6 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪La Picada de Carlitos - ‬3 min walk
  • ‪El Brisket - ‬4 min walk
  • ‪Wild Bar - ‬6 min walk
  • ‪Yume - ‬5 min walk
  • ‪Vinnhaus - ‬5 min walk

About this property

Hostal Don Guillermo

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hostal Don Guillermo.

This Puerto Natales hostal is smoke free.

  • 22 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hostal Don Guillermo offers 22 accommodations. This accommodation offers separate dining areas. Televisions come with digital channels, pay-per-view films and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

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  • Free Wi-Fi
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  • Bar
4.6 out of 5, Wonderful, 17 reviews
Hostal Oasis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales

Frequently asked questions

Does Hostal Don Guillermo serve breakfast?

Yeah, complimentary continental brekkie is served daily between 8:00 AM and 10:30 AM.

How much does it cost to stay at Hostal Don Guillermo?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at Hostal Don Guillermo on 17 Jun 2026 start from NZ$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hostal Don Guillermo?

No, Hostal Don Guillermo does not offer an airport shuttle service.

What time are check-in & check-out at Hostal Don Guillermo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hostal Don Guillermo?

No, only service animals are allowed.

Hostal Don Guillermo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peiyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good WiFi, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephen Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
Day trip from hotel into Torres del Paine
Day trip to base of the 3 towers from hotel
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars. Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Scott

Great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Camila, was amazing! Kind, friendly and generous.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fayte

Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Letian

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff! Free orange after trekking is amazing
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Chris

Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ZHONGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

kim

Disliked: Cleanliness, amenities
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
Stayed 1 night in Dec 2025
Verified

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Rafael

Liked: Cleanliness, amenities
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Mehmet

Disliked: Amenities, property conditions & facilities
Room is awful. Closet was broken in toilet and also others. Staff did not say “hello or welcome”. Breakfast was not good in which there was unhealthy food.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The men’s showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesn’t start until 8am , which isn’t ideal for early flights or trips.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Isabell

Liked: Cleanliness, staff & service
Lovely front staff but the room and facilities were not good. The room was tiny and not soundproof at all. No lock on the showers so as a solo female I did not feel safe while showering.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Xing

Liked: Cleanliness
Disliked: Amenities
The heater was not working. Asked the staff to fix it, it didn’t work out. There is no hair drier, no tissue box. We reserved two beds room, was given three beds, make the space feels small.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Sebastien

Disliked: Cleanliness, amenities, property conditions & facilities
Chambre et serviette sales Pas de fenêtre Mobilier vetuste Photo promotionnelle non conforme à la chambre Nous ne sommes pas restés dans cet hôtel
Stayed 1 night in Jan 2026