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Hostal El Refugio

1.0 star property

Photo gallery for Hostal El Refugio

Living area
Free daily self-service breakfast
Standard Triple Room
Free daily self-service breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
The current price is NZ$111
13 June - 14 June

Explore the area

View map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Puerto Natales Casino
    ‪13 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Puerto Natales

Hostal El Refugio places you in the centre of Puerto Natales, connected to a shopping centre and within just a 15-minute stroll of Centro Cultural Natalis and Plaza de Armas. Highlights at this hostel include free self-service breakfast. .This smoke-free hostel offers free WiFi in public areas, tour/ticket assistance and a communal living room. Added amenities include locker space. Each morning free breakfast is served. .Sights within a 20-minute walk of this Puerto Natales hostel include Puerto Natales Casino and Costanera.
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Puerto Natales Casino - 13 min walk - 1.2 km
  • Costanera - 15 min walk - 1.3 km
  • History Museum - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Mesita Grande - ‬13 min walk
  • ‪El Asador Patagónico - ‬10 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪Alveoli Bakery - ‬10 min walk
  • ‪El Brisket - ‬9 min walk

About this property

Hostal El Refugio

Free breakfast is available daily. WiFi is free in public spaces. Hostal El Refugio also features tour/ticket assistance and a communal living room.

This Puerto Natales hostel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site
  • Locker space
Hostal El Refugio offers 5 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Fridges and microwaves are provided.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Magnifying mirror
  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

Does Hostal El Refugio serve breakfast?

You bet, free self-service breakfast is offered daily from 6:00 AM to 10:00 AM.

How much does it cost to stay at Hostal El Refugio?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at Hostal El Refugio on 13 Jun 2026 start from NZ$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hostal El Refugio?

No, Hostal El Refugio does not offer an airport shuttle service.

What time are check-in & check-out at Hostal El Refugio?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hostal El Refugio?

No, pets are not allowed.

Hostal El Refugio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

My

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have had any better service. The breakfast was ready by 6:00 and everything was sensible and plenty.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jianxiong

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is provided, and you can use the kitchen before 10pm. The room is warm and cozy. The space is limited but totally works.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
I could check-in a little earlier, which was great after a night flight. The wifi is strong and stable, kitchen area is spacious. My bed was very comfortable. I slept great. Like many places in Chile, things seem to be built quickly and with cheap materials. Things that didn’t affect my comfort but for example, the soap distributor in the shower doesn’t work well. As far as safety and location, it’s very good, staff is nice and welcoming.
Stayed 1 night in Feb 2026
Verified

8/10 Good

My

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Hadi

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luis

Stayed 4 nights in Nov 2025