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Hostal El Refugio

1.0 star property
Central hostel connected to a shopping centre in Natales with free breakfast

Photo gallery for Hostal El Refugio

Front of property
Basic Double Room
Hair dryer, towels, soap, shampoo
Reception
In-room dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Plaza de Armas
    ‪7 min walk‬
  • Puerto Natales Casino
    ‪12 min walk‬
  • Mirador Cerro Dorotea
    ‪2 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Fridge
Separate bedroom
2 bathrooms
Hairdryer
Microwave
Stovetop
Oven
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

In-room dining

Basic Twin Room

Highlights

Heating
Fridge
Separate bedroom
Hairdryer
Microwave
Stovetop
Oven
Cookware/dishes/utensils
  • 5 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Puerto Natales

Hostal El Refugio puts you in the heart of Natales, connected to a shopping centre and within a 20-minute stroll of Plaza de Armas and Puerto Natales Casino. Highlights at this hostel include free self-service breakfast. .This hostel offers free WiFi in public areas. Each morning free breakfast is served. .Sights within a 20-minute walk of this Natales hostel include Costanera and History Museum.
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 7 min walk - 0.7 km
  • Puerto Natales Casino - 12 min walk - 1.0 km
  • Cueva del Milodon - 18 min walk - 1.5 km
  • Costanera - 20 min walk - 1.7 km
  • Mirador Cerro Dorotea - 2 min drive - 1.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬13 min walk
  • ‪Asador Patagónico - ‬10 min walk
  • ‪La Picada de Carlitos - ‬10 min walk
  • ‪Pizzeria Napoli - ‬9 min walk
  • ‪Last Hope Distillery - ‬5 min walk

About this property

Hostal El Refugio

Central hostel connected to a shopping centre in Natales with free breakfast
Free breakfast is served daily. Public spaces have free WiFi.
  • 5 guestrooms or units
  • Breakfast available (free)
  • Front desk (limited hours)
Hostal El Refugio offers 5 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Fridges and microwaves are provided. Guests have access to shared bathrooms.

Languages

English, Spanish

Similar properties

Hallway

Hostal Baquedano

  • Breakfast included
  • Free WiFi
  • Housekeeping
  • Soundproof rooms
4.9 out of 5, Exceptional, 224 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

Does Hostal El Refugio serve breakfast?

You bet, free self-service breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hostal El Refugio?

No, Hostal El Refugio does not offer an airport shuttle service.

What time are check-in & check-out at Hostal El Refugio?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hostal El Refugio?

No, pets are not allowed.

Hostal El Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025