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Hotel Hacienda Dorotea

3.5 star property
Boardwalk/promenade hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Hacienda Dorotea

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior
Reception
Reception
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena
  • Costanera
    ‪9 min drive‬
  • Puerto Natales Casino
    ‪10 min drive‬
  • Plaza de Armas
    ‪10 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Patio
Garden
Separate dining area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

About the area

Puerto Natales

At Hotel Hacienda Dorotea, you'll be 6 km (3.7 mi) from Mirador Cerro Dorotea and 6.4 km (4 mi) from Costanera. Highlights at this hotel include free breakfast (local cuisine), a restaurant and free self-parking. .The restaurant, Mirador de las Montañas, is open for dinner. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and a fridge in a common area. Each morning free breakfast is served. .Sights within a 10-minute drive of this 3.5-property class Natales hotel include Última Esperanza Fjord and Cueva del Milodon.

What's nearby

  • Mirador Cerro Dorotea - 9 min drive - 5.4 km
  • Costanera - 9 min drive - 5.7 km
  • Cueva del Milodon - 10 min drive - 6.1 km
  • Puerto Natales Casino - 10 min drive - 6.4 km
  • Plaza de Armas - 10 min drive - 6.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬10 min drive
  • ‪Asador Patagónico - ‬10 min drive
  • ‪Pizzeria Napoli - ‬10 min drive
  • ‪Last Hope Distillery - ‬10 min drive
  • ‪El Brisket - ‬9 min drive

About this property

Hotel Hacienda Dorotea

Boardwalk/promenade hotel with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Hacienda Dorotea. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Natales hotel.

  • 14 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
  • Dining venue
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Restaurants on site

  • Mirador de las Montañas

Things to do

  • Books
  • Playground

Family friendly

  • Dining table
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 40 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Frequently asked questions

What is the cancellation policy at Hotel Hacienda Dorotea?

Hotel Hacienda Dorotea offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Hacienda Dorotea?

Yep, Hotel Hacienda Dorotea has a free self car park.

What makes Hotel Hacienda Dorotea a romantic place to stay?

Garden-view dining, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Hacienda Dorotea.

Does Hotel Hacienda Dorotea serve breakfast?

Yeah, free local cuisine breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Hacienda Dorotea?

No, Hotel Hacienda Dorotea does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hacienda Dorotea?

Yep, you can grab a meal at Hotel Hacienda Dorotea's onsite restaurant.

What time are check-in & check-out at Hotel Hacienda Dorotea?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hacienda Dorotea?

No, only service animals are allowed.

Hotel Hacienda Dorotea Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yiliang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at countryside, very quiet and with beautiful surrounding. Very nice staff. It is around 10 minutes drive from downtown Puerto Natales. We had a rental car, so this was not an issue for us. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

We thoroughly enjoyed our stay here. The room was spacious with a comfortable bed and lovely view. This is an individual place with a great deal of attention to detail and original features. The staff were excellent and very helpful before we arrived as we needed a driver to take us to Punta Arenas, they found us a driver and helped organise everything, very much above and beyond what might be expected. Breakfast was included and was good, we had an evening meal too, not quite so good, a lot of the menu was unavailable. Nevertheless we were able to eat, enjoy a lovely view and friendly staff so we were happy. Very much recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Weilun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original farmhouse with a beautiful view. Location far from the city, doesn’t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Bonnie

Stayed 4 nights in Nov 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuan Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel with a quiet mountain vista view

Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024

10/10 Excellent

Buche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tejas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Feb 2024

10/10 Excellent

Jean, Suwanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Stayed 3 nights in Feb 2024

10/10 Excellent

Mustafa, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was our favourite hotel in our 17 day stay. Super quaint place just outside of Puerto Natales. Farm setting with rolling hills and mountains in view. Our only feedback was that the signage on the front of the building was lacking but once we got into the back door, we loved every second and were relieved!! Would recommend a sign on the front of the building just to make it a bit more welcoming on first glance and a fridge in the room :)
Stayed 3 nights in Jan 2024

10/10 Excellent

Tushar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco de

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, the neighborhood was not the best
Stayed 1 night in Jan 2024