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Hotel Lago Sarmiento

3.0 star property
Hotel in Natales with free breakfast and 24-hour front desk

Photo gallery for Hotel Lago Sarmiento

Bar (on property)
Exterior
Staircase
Bar (on property)
Standard Twin Room, 2 Single Beds | View from room

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000
  • Costanera
    ‪3 min walk‬
  • History Museum
    ‪3 min walk‬
  • Puerto Natales Casino
    ‪6 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Puerto Natales

Hotel Lago Sarmiento places you steps from Última Esperanza Fjord and within a short 5-minute stroll of Costanera. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include a coffee shop/cafe, dry cleaning/laundry services and tour/ticket assistance. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Natales hotel include History Museum and Puerto Natales Casino.

What's nearby

  • Costanera - 3 min walk - 0.3 km
  • History Museum - 3 min walk - 0.3 km
  • Puerto Natales Casino - 6 min walk - 0.5 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Mirador Cerro Dorotea - 17 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬4 min walk
  • ‪El Bote - ‬4 min walk
  • ‪Pampa Restobar - ‬4 min walk
  • ‪Masay Pizza & Sandwich - ‬5 min walk
  • ‪Cafe Kau - ‬7 min walk

About this property

Hotel Lago Sarmiento

Hotel in Natales with free breakfast and 24-hour front desk
There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Lago Sarmiento also features tour/ticket assistance, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 3-star Natales hotel is smoke free.

  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Tour and ticket information
  • No smoking on site
  • Coffee shop
Hotel Lago Sarmiento offers 23 accommodations with free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

Property is also known as

Hotel Lago Sarmiento Puerto Natales
Hotel Lago Sarmiento
Lago Sarmiento Puerto Natales
Lago Sarmiento
Hotel Lago Sarmiento Puerto Natales, Aisen Region, Chile
Hotel Lago Sarmiento Natales
Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel
Hotel Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel Natales

Frequently asked questions

What is the cancellation policy at Hotel Lago Sarmiento?

Hotel Lago Sarmiento offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lago Sarmiento?

Yep, Hotel Lago Sarmiento has a self car park for USD 10 per night.

Does Hotel Lago Sarmiento serve breakfast?

Yeah, free buffet breakfast is served daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hotel Lago Sarmiento?

No, Hotel Lago Sarmiento does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Lago Sarmiento?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Lago Sarmiento?

No, pets are not allowed.

Hotel Lago Sarmiento Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is pretty much all you need in Puerto Natales

Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
Stayed 2 nights in Dec 2017

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort

OK but over-priced

Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.

2/10 Terrible

Pablo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pésima coordinación

Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Stayed 4 nights in Feb 2021

4/10 Poor

Mara cristina

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssimo ,

Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Stayed 1 night in Mar 2019

2/10 Terrible

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orror

Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Stayed 2 nights in Feb 2018

8/10 Good

CHARLES

Liked: Staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

prolijo y limpio

Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

ruim

cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
Stayed 1 night in Dec 2017

8/10 Good

Flávio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Um bom hotel

Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Stayed 2 nights in Jan 2018

4/10 Poor

Juliana, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
Stayed 1 night in Nov 2017

2/10 Terrible

B EN

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix

4/10 Poor

José Antonio, Santiago, Chile

Disliked: Room comfort

Estadía medianamente cómoda en Puerto Natales

El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Rafaela, España

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel malo.En recepción amables. Lo único bueno

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!

6/10 Okay

pamela, Santiago

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mala estadia

La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort