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SHEUEN PATAGONIA

2.5 star property

Photo gallery for SHEUEN PATAGONIA

Bar (on property)
Exterior
Basic Room
Exclusive Apartment | Living area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
The current price is NZ$183
2 May - 3 May

Explore the area

View map
847 Blanco Encalada, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Place, Puerto Natales Casino
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

About the area

Puerto Natales

At SHEUEN PATAGONIA you'll be within just a 15-minute stroll of Última Esperanza Fjord and Plaza de Armas. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Natales hotel include Centro Cultural Natalis and History Museum.

What's nearby

  • Plaza de Armas - 11 min walk - 0.9 km
  • History Museum - 12 min walk - 1.1 km
  • Costanera - 15 min walk - 1.3 km
  • Puerto Natales Casino - 15 min walk - 1.3 km
  • Cueva del Milodon - 2 min drive - 1.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Alveoli Bakery - ‬8 min walk
  • ‪La Picada de Carlitos - ‬7 min walk
  • ‪Wild Bar - ‬10 min walk
  • ‪Café Kawesqar - ‬8 min walk
  • ‪Yume - ‬2 min walk

About this property

SHEUEN PATAGONIA

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

SHEUEN PATAGONIA also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Natales hotel.

  • 13 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SHEUEN PATAGONIA offers 13 accommodations, which are accessible via exterior corridors and feature a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead. This Natales hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

SHEUEN PATAGONIA Hotel
SHEUEN PATAGONIA Natales
SHEUEN PATAGONIA Hotel Natales

Frequently asked questions

Is parking available at SHEUEN PATAGONIA?

Yep, SHEUEN PATAGONIA has a free self car park. Onsite parking is limited (max 6 spaces per unit).

How much does it cost to stay at SHEUEN PATAGONIA?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at SHEUEN PATAGONIA on 2 May 2026 start from NZ$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHEUEN PATAGONIA serve breakfast?

Yeah, free buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at SHEUEN PATAGONIA?

No, SHEUEN PATAGONIA does not offer an airport shuttle service.

Is there a bar or restaurant at SHEUEN PATAGONIA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHEUEN PATAGONIA?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SHEUEN PATAGONIA?

No, pets are not allowed.

SHEUEN PATAGONIA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 41 reviews
Rating 8 - Good. 3 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great choice for our fast overnight in P.N. Room was super comfortable, convenient to all we needed downtown and staff was friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Hinesh

Stayed 4 nights in Dec 2025

6/10 Okay

Breanna

Travelled with partner
Liked: Cleanliness, staff & service
We only crashed on our way out of Puertos Natales after hiking at Torres del Paine. For this purpose, the room was great and had everything that we needed - clean + hot running water and the price was right. If you're staying for a little longer, you may want something a bit more comfortable but was good value for what we paid.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne Olson, oakton

Liked: Cleanliness, property conditions & facilities
Great place to stay the staff was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

claudia, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The staff were great and very helpful. It was very close to

10/10 Excellent

claudia, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! It has excellent staff!

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late and the personal at front desk was really friendly and the next morning breakfast was fantastic with fresh scrambled eggs!!!
Stayed 1 night in Feb 2025

10/10 Excellent

claudia, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 12 and it was huge! We had plenty of space to repack our suitcases. The shower was high-tech and amazing. The scrambled eggs for breakfast were cooked to order - so much better than eggs on a steam table! It was easily walkable to restaurants. The hosts were friendly and efficient.
Stayed 1 night in Feb 2025

6/10 Okay

Wonja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lil Lyle far away from bus terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Wonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The building was modern and clean but something was not use friendly. Staff was very kind and helpful though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is very technology heavy, from the (small) Japanese style showers to the digital keys. Nice breakfast. Pretty walkable to nearby restaurants etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia and Louis take great care of you. Laundry on site. Puerto Natales feels like home.
Stayed 1 night in Dec 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, and convenient to shops and restaurants. Staff was very helpful and friendly. Arranged a lunchbox and airport transfer for me. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We would have been more dlthan delighted to stay here without an issue if this hotel was a) effectively a hotel and not a hostel, and b) the blinds in the rooms were actually blocking out the light from outside. Also the quality of the rooms seems fine on the surface but due to the paper thin walls you can hear absolutely everything around you. In my opinion this please is not worth what they charge for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, Medley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly and hospitable. Property was very well kept and very clean. Included breakfast was excellent. Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHEUEN staff was very accommodating to our needs and requests. They were so great and took care of us. Extremely friendly people. Great free breakfast and nice and clean rooms. If I could give them an 6/5 stars I would.
Stayed 1 night in Apr 2024

10/10 Excellent

Ilana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was so clean. They let us keep our bags securely while we went to Patagonia. They gave recommendations on where to buy a hat and the breakfast was good! I would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Yang Thong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property at a great value. Staff was very accommodating and was available to chat on WhatsApp. Loved the common kitchen and lounge area for standard rooms. 5-15 minute walk from everything in town.
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Travelled with group
Me and my 2 friends stayed here for a night, and it was absolutely great, would definitely stay again if in the area
Stayed 1 night in Nov 2023

10/10 Excellent

Jose C.

Stayed 1 night in Nov 2023