2/10 Terrible
Jonathan
Travelled with family
15 Nov 2025
Disliked: Amenities, property conditions & facilities
The Dunleith has been a part of or lives since our honeymoon in 2003. We have returned many times over the years to visit this historical plantation home. However, we have just visited for our last time. Unfortunately we had an eye opening horrible experience. We booked our stay at the Dunleith through Expedia. We arrived and noticed that our room, which was room 401 in the main house was a bit rundown. We however booked the next night as well. When we woke up the first morning there, my wife had what looked to be bug bites on her. We had a wonderful day in Natchez that day. We returned to the Dunleith to watch the word series game and went to bed. My wife asked me to turn on the light due to something biting her. I turned on the light to find multiple bedbugs crawling on our pillows and in the bed. The front desk was closed so we got up and left right then to go home to Lucedale, Ms. This was around 11 pm. The next morning I called the Dunleith to tell them what happened and I sent them a video I recorded of the bedbugs crawling in the bed. Jonathan the manager called me that afternoon and promised me a full refund. It’s been over two weeks. Jonathan text me and told me that I need to call Expedia and ask for a refund. Jonathan said that he had already spoken to Expedia and all I had to do was make the call. I called Expedia and they knew nothing about this. Expedia emailed me and said they have reached out to the Dunleith but couldn’t get an approval from them for a refund.
Jonathan
Stayed 1 night in Oct 2025
