See all properties
Save

Hotel Alex

4.0 star property

Photo gallery for Hotel Alex

Indoor spa tub
Exterior
Sauna, hot tub, steam room
Sauna, hot tub, steam room
Sauna, hot tub, steam room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Breakfast available
  • Business services
  • Laundry room
The current price is NZ$566
includes taxes & fees
4 May - 5 May

Explore the area

View map
Furkastrasse 88, Naters, VS, 3904
  • Place, Stockalper Palace
    ‪17 min walk‬
  • Place, Belalp
    ‪15 min drive‬
  • Place, Blatten - Belalp Gondola
    ‪18 min drive‬

Room options

View all photos for Single Room

Premium bedding, down duvets, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free toiletries, hair dryer, bathrobes, towels

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a sofa, a dining table, and a TV.

Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Naters

Hotel Alex puts you in the centre of Naters, 1.8 km (1.1 mi) from Stockalper Palace and 4.3 km (2.6 mi) from Rosswald. Highlights at this hotel include a full-service spa and in-room LED TVs. .A day of pampering can include access to the sauna and hot tub. Enjoy access to a driving range and a playground. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Naters hotel, you'll be 5 km (3.1 mi) from Belalp and 5 km (3.1 mi) from Massa Trail.

What's nearby

  • Stockalper Palace - 17 min walk - 1.5 km
  • Brigerbad Thermal Pools - 9 min drive - 8.0 km
  • Belalp - 15 min drive - 7.9 km
  • Blatten - Belalp Gondola - 18 min drive - 9.7 km
  • Leukerbad-Therme - 50 min drive - 53.3 km

Getting around

  • Brig Station - 15 min walk
  • Bettmeralp Gondola Lift Station - 21 min drive
  • Geneva International Airport (GVA) - 136 min drive

Restaurants

  • ‪Walliser Weinstube - ‬17 min walk
  • ‪Artisti Ristorante Pizzeria Bar Caffe - ‬20 min walk
  • ‪Salzturm - ‬20 min walk
  • ‪Kaffeeklatsch - ‬3 min drive
  • ‪La Terrazza - ‬20 min walk

About this property

Hotel Alex

Hotel Alex offers its guests a full-service spa. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Hotel Alex. Free self parking is available.

This 4-star Naters hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1994
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Hotel Alex offers 47 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Hiking
Adhhoc Hotel
Naters
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 165 reviews
The price is NZ$295
includes taxes & fees
13 May - 14 May
Adhhoc Hotel

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 18 per person

Things to do

  • Full-service spa
  • Golf driving range
  • Piano
  • Playground
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18.00 per person
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alex Hotel Naters
Alex Naters
Hotel Alex Naters
Hotel Alex Hotel
Hotel Alex Naters
Hotel Alex Hotel Naters

Frequently asked questions

What is the cancellation policy at Hotel Alex?

Hotel Alex offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alex?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Hotel Alex on 4 May 2026 start from NZ$566, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alex?

Yep, Hotel Alex has a free self car park.

Is there a spa on site at Hotel Alex?

Yep, there is an onsite spa at Hotel Alex. It has a hot tub, a steam room and a sauna.

What makes Hotel Alex a romantic place to stay?

A hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Alex.

Does Hotel Alex serve breakfast?

Sure does, buffet breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Alex?

No, Hotel Alex does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alex?

Check-in begins at 2 PM. Check-out time is 11 AM.

Hotel Alex Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 87 reviews
Rating 8 - Good. 46 out of 87 reviews
Rating 6 - Okay. 9 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Receptionist customer service
Stayed 1 night in Nov 2025

8/10 Good

Mrs C

Liked: Staff & service
No teaspoons in room or regular tea and milk.
Stayed 1 night in Jun 2025

6/10 Okay

Deb

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Stayed 7 nights in Jun 2025

6/10 Okay

Urs

Disliked: Property conditions & facilities, room comfort

Alex Hotel - quite OK for a short stopover

Our first impression of this hotel was not so good... a hotel built in the 1990s with a somewhat strange layout and in need of modernization. It’s definitely not a 4-* hotel. However, first impressions can be wrong. The spa in a separate building was quite amazing and the best after a day of skiing or hiking. Dinner on the top floor was very good and staff was very attentive. Not our first choice for a holiday but for a stopover this hotel was quite OK.
Stayed 1 night in Apr 2021

4/10 Poor

Mizeet, Victoria BC

Disliked: Cleanliness, property conditions & facilities
I feel terrible writing this but feel like I should, this hotel was so bad that we left and forfeited our entire night's stay because we couldn't stay here. It is extremely dated and in the middle of nowhere. The room was hot and stuff with a tiny bathroom. We just felt very ill at ease there and I think we were the only people in the hotel because I didn't see another soul and we were the only car in the lot. The staff were very kind and there is lots of free parking but that is the only positive I could come up with.
Stayed 1 night in Jul 2018

8/10 Good

Robie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stark but friendly

We stopped over on our train trip to Geneva and enjoyed the Glacier Train that passes through town. The hotel was very clean, no carpet, modern bath, a small balcony, free internet in lobby, very nice breakfast included in the low rate. The sauna is an additional charge. The hotel paid for our taxi fare both ways to the train station. The hotel was almost too Swiss with a very plain central stairway that echoed from the lack of warm details. Also, it is in town, something that surprised us based on the photo. A very good overall value, and we would stay again.

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities

Fair Value

The decor was a 1990's version of modern- cute if you like a minimalist and slightly zany esthetic. The mattress was extremely thin and generally small by US standards, but every hotel we stayed at in Switzerland had a version of the same thing. Free parking was great and it was fairly easy to make our way over to the train to Zermatt from here.

10/10 Excellent

Alilou

Stayed 4 nights in Jan 2026

6/10 Okay

Gunther

Stayed 2 nights in Dec 2025

10/10 Excellent

Erdogan

Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 1 night in Dec 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Freundliches Personal
Stayed 8 nights in Sep 2025

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stéphane

Stayed 2 nights in May 2025

8/10 Good

Cedric

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias por recibirnos
Stayed 1 night in Apr 2025

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jasmin

Disliked: Staff & service, amenities, property conditions & facilities
- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten

10/10 Excellent

Alilou

Stayed 4 nights in Jan 2025

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel.

Sehr gut.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ivo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Boris Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Stayed 1 night in Aug 2024