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Castle Hotel

3.0 star property

Photo gallery for Castle Hotel

Reception
Front of property
Restaurant
Lounge
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Room service
The current price is NZ$185
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
The Parade, Neath, Wales, SA11 1RB
  • Place, Gwyn Hall
    ‪2 min walk‬
  • Place, Victoria Gardens
    ‪3 min walk‬
  • Place, Neath Abbey Ruins
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪55 min drive‬

Room options

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, individually decorated, individually furnished, desk

Classic Double Room

7.6 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, individually decorated, individually furnished, desk

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Neath

Castle Hotel places you steps from Gwyn Hall and within a 10-minute stroll of Victoria Gardens. Highlights at this hotel include a complimentary breakfast, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of limited parking. .With a stay at this 3-property class Neath hotel, you'll be 20.8 km (12.9 mi) from Brecon Beacons National Park.

What's nearby

  • Gwyn Hall - 2 min walk - 0.2 km
  • Victoria Gardens - 3 min walk - 0.3 km
  • Neath Abbey Ruins - 2 min drive - 1.7 km
  • Neath Golf Club - 5 min drive - 2.7 km
  • Swansea Marina - 16 min drive - 15.7 km

Getting around

  • Neath Station - 3 min walk
  • Cardiff International Airport (CWL) - 67 min drive

Restaurants

  • ‪Sue's Pantry - ‬3 min walk
  • ‪Cadno Lounge - ‬4 min walk
  • ‪Ruta Kitchen - ‬5 min walk
  • ‪The David Protheroe - ‬3 min walk
  • ‪Shooters Sports Bar - ‬2 min walk

About this property

Castle Hotel

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Castle Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Satellite televisions are provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$134
includes taxes & fees
12 Apr - 13 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Frequently asked questions

What is the cancellation policy at Castle Hotel?

Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hotel?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Castle Hotel on 5 Apr 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle Hotel?

Yep, Castle Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Castle Hotel?

The closest beach to Castle Hotel is Aberavon Beach (7.8 km).

What makes Castle Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Castle Hotel.

Does Castle Hotel serve breakfast?

Yeah, complimentary continental breakfast is offered weekdays between 7:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Castle Hotel?

No, Castle Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Castle Hotel?

No, pets are not allowed.

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 409 reviews
Rating 8 - Good. 133 out of 409 reviews
Rating 6 - Okay. 65 out of 409 reviews
Rating 4 - Poor. 23 out of 409 reviews
Rating 2 - Terrible. 17 out of 409 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mellanie

Business traveller
Liked: Staff & service
Unfortunately tv didn’t work and found someone’s sock under the bed as well
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was terrible. Billed as ‘continental’ but was a couple of loaves of cheap white sliced bread and re-slided cheap cheese. Both the sort of thing you’d get from a ‘Happy Shopper’. I would have made some toast but there was only one ‘two slice’ toaster for all the residents. No bread rolls, croissants, cheese selection etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited breakfast options by 9am (when I went for breakfast)
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Average rating overall. The mattress was cheap and springy. There were several hairs on the bed and around the bathroom. Breakfast was continental, not cooked.
Stayed 1 night in Oct 2025

6/10 Okay

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. No bedside light. No soap dish in shower..Staff helpful and friendly.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, amenities
Older building with a few quiks but when the lady who checked me in saw I was very tired she upgraded my room at no cost. Parking is not on site but close. Neighborhood looks a bit sketchy at night but thats my personal feeling.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and clean comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid avoid avoid

Its hard to find anything positive to say about our stay at this hotel Rooms are dirty some very outdated ( it is an old hotel) But no excuse for dirtiness Front of house staff are pleasant an helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Comfortable Place to Stay

Huge room - well and comfortably furnished Bathroom well equipped as was the tea/coffee facilities . Pleasant bar and breakfast (Continental only provided) was pretty good - although would benefit from more ambitions bread options rather than just sliced! Overall excellent and would recommend.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Hotels.com gave wrong information about a room, saying that it slept 3 but was only suitable for two. The receptionist at the hotel was very understanding and was able to move us to a larger room more suitable for us at a slightly extra cost - we were very grateful for this. The rooms were nice and comfortable and breakfast was lovely. The member of staff in the breakfast room as very good with our 6 year old son, chatting to him and asking about his holiday, it made his morning.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel with history

A very pleasant stay. Friendly staff and good service. Continental breakfast was good though light for my taste. Loved the history of the hotel which gave it an added dimension. Would stay again. Diolch
Stayed 2 nights in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
The hotel was lovely apart from the walk to rooms and being disabled it wasn’t easy room 27 was the furthest room from the lift . Also what spoilt the stay for us was the lack of privacy with a real thin door with a big gap underneath dividing inbetween rooms, so you can hear every word next door said all night and that’s not a nice feeling sorry Then to top that we got blocked in the hotel car park by a non resident illegally parked. When asked could they get the car removed I was told they can’t do that. Luckily one of the staff was able to move her car so I was finally able to get out and leave. Please put a camera on your car park and enforce the parking fine for illegal parking and that way you won’t get bad reviews regarding the matter which I was told happens daily. Thanks
Stayed 2 nights in Jul 2025

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Business traveller
Liked: Staff & service

Ok for the money. Could be better

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anchor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Stayed 1 night in Jul 2025

4/10 Poor

Melia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable
Stayed 1 night in Jul 2025