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Royalton Negril, An Autograph Collection All-Inclusive Resort

Beachfront hotel with 8 restaurants and full-service spa

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool

includes taxes & fees

6 Oct - 7 Oct

Explore the area

Norman Manley Boulevard, Negril, Westmoreland

Place, Bloody Bay Beach
‪1 min walk‬
Place, Kool Runnings Water Park
‪14 min walk‬
Place, Bloody Bay
Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪85 min drive‬

Room options

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

62 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

170 sq m
Ocean view
Sleeps 9
1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite ocean view Diamond Club

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite swim out

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Private pool

Air conditioning

Flat-screen TV

Premium bedding

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom swim out Diamond Club

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

114 sq m
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Presidential one Bedroom ocean view Diamond Club

Very good

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

114 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Excellent

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Chairman three Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

282 sq m
Ocean view
Sleeps 10
1 King Bed and 4 Queen Beds

Luxury Junior Suite ocean view

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

113 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Junior Suite swim out Diamond Club

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Private pool

Air conditioning

Flat-screen TV

Premium bedding

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite ocean view Diamond Club

Good

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

63 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

Very good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view Diamond Club

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

170 sq m
Ocean view
Sleeps 9
1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Chairman two Bedroom ocean front suite Diamond Club

Exceptional

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

226 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

337 sq m
Ocean view
Sleeps 14
2 King Beds and 4 Queen Beds

About the area

Negril

A luxury stay in Negril awaits you at Royalton Negril, An Autograph Collection All-Inclusive Resort. Within just a 10-minute stroll, you'll find popular attractions like Seven Mile Beach and Bloody Bay Beach. Highlights at this all-inclusive hotel include 8 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, body wraps and body scrubs along with access to the mud bath and sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute walk of this 4.5-property class Negril hotel include Bloody Bay and Booby Cay.

What's nearby

Bloody Bay Beach - 1 min walk - 0.2 km
Seven Mile Beach - 4 min walk - 0.4 km
Kool Runnings Water Park - 14 min walk - 1.3 km
Time Square Mall - 9 min drive - 7.1 km
Negril Cliffs - 16 min drive - 12.4 km

Getting around

Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

‪Green Island Restaurant, RIU - ‬4 min drive
‪Royalton Lobby Bar - ‬5 min walk
Gourmet Marche
Grazie
Hunter Steakhouse

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Beachfront hotel with 8 restaurants and full-service spa

Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

407 guestrooms or units

8 dining venues

5 bars or lounges

Conference rooms

Full breakfast (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Business facilities

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Terrace

Garden

Outdoor picnic space

Newspapers for purchase

Lift

Smoking in designated areas

Bar on the beach

Bar by the pool

Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

5 Oct - 6 Oct

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

5 Oct - 6 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

Free full breakfast available daily 7:00 AM to 10:30 AM
5 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Armadillo
Gourmet Marche
Gratzie Italian Trattoria
Hunter Staeakhouse
Zen

Things to do

Arcade/game room
Children's pool
Free children's club
Full-service spa
Health club
Outdoor pool
Outdoor tennis court

Family friendly

Arcade/game room
Children's pool
Free children's club
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Picnic area
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Designated smoking areas
Reception hall

Room amenities

Bedroom

Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Property is also known as

Royalton Negril Resort

Royalton Negril

Royalton Negril All Inclusive

Royalton Negril Resort Spa All Inclusive

Royalton Negril Resort Spa

Royalton Negril Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Negril, An Autograph Collection All-Inclusive Resort?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Royalton Negril, An Autograph Collection All-Inclusive Resort on 6 Oct 2025 start from NZ$521.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort is a short 9-minute walk from Seven Mile Beach. Fun beach activities include snorkelling.

Is there a spa on site at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, The Royal Spa is available for guests. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Negril, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a waterslide?

No, there is no waterslide at Royalton Negril, An Autograph Collection All-Inclusive Resort, but Kool Runnings Water Park is a short 16-minute walk away.

What luxury perks are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Royalton Negril, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Negril, An Autograph Collection All-Inclusive Resort.

Is Royalton Negril, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Royalton Negril, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary full breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, Royalton Negril, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Kevin Rohan

2 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

ashara

Travelled with group

2 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was exceptional

Stayed 3 nights in Jun 2025

8/10 Good

Liz

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

2 Jul 2025

Liked: Cleanliness

We had a good stay! Beautiful beach! Food overall was my favorite part of the trip. Very tasty, good variety and big portions. Things to note are: hotel is 1:30 hr away from airport, the pool closes at 6pm and the latest bar closes at midnight.

Stayed 5 nights in Jun 2025

6/10 Okay

Jodi

Travelled with family

29 Jun 2025

Disliked: Cleanliness

I had a 5-night stay at Royalton Negril. The positives were that most of the staff were polite and helpful, the food at the buffet was good in most cases albeit repetitive, and the housekeeper we had on most of the days was pleasant and attentive when tidying our room. Scoops and Calypso were also good (skip Zen). There were a few off-putting instances. There was one day when I had to call 3 times to get our room serviced as the garbage needed to be emptied, we had no toilet paper and no clean towels. It was almost 5pm before a team of 3 showed up (not the regular housekeeper but the turn down service team) and they were so sloppy and rushed to the point where as they were leaving I had to point out to them that they still had not provided toilet paper or towels. One promised to return with said items and that's the last time I saw her. I had to call yet again and wait another hour for these basic items to be provided. I also noticed areas where the overall attention to detail and cleanliness was lacking. Our neighbors had put their room service plates and empty beer cans in the hallway on the second day of our stay, and THREE days later, the dirty plates were still there! In the buffet restaurant, the napkins used during dinner service were so threadbare or tattered, so clearly no one is paying attention to or caring about the condition. It's the little things that speak volumes. You can't bill as a luxury resort and provide a subpar product. I wouldn't stay here again.

Stayed 5 nights in Jun 2025

6/10 Okay

Paul

Travelled with group

29 Jun 2025

Disliked: Cleanliness, staff & service

Poor Attitudes

The customer service was awful, workers at the resort had attitudes if you asked them for help. They seldom smiled and were not friendly and inviting..

Stayed 3 nights in Jun 2025

8/10 Good

Camille

Travelled with partner

28 Jun 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Didn't like the fact that you pay so much money, and whe I you need a towel for the beach, none was available. In the dining room at the windows seats, there are fly on the windowsill. That is not luxury.

Stayed 7 nights in Jun 2025

2/10 Terrible

Jayva

Travelled with partner

25 Jun 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

No hot water for more than half the stay. Roaches in rooms/dining areas. Room service over 90 minute wait. Fridge in room is hot. Nothing like other Royalton properties. This one is a disgrace.

Stayed 7 nights in Jun 2025

8/10 Good

Tiana

Travelled with family

23 Jun 2025

Liked: Amenities, property conditions & facilities

The staff was more then amazing especially the bartender in be lobby… Food was they best I’ve ever had at a resort!!!!!!

Stayed 4 nights in Jun 2025

10/10 Excellent

Jill

21 Jun 2025

Stayed 4 nights in Mar 2025

8/10 Good

Clinton

Travelled with partner

20 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The set up of room and authentic food some of the staff were real polite.. what I don’t like is making reservations for the restaurants was hard and when you do get a reservation the food not enjoyable example the steak house meat salty, house keeping forget to clean my room for 2 days

Stayed 9 nights in Jun 2025

8/10 Good

Shantel G

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 6 nights in Jun 2025

4/10 Poor

Luz Nerieda

Travelled with family

15 Jun 2025

Disliked: Staff & service, property conditions & facilities

The staff at this property were horrible. They are not welcoming. It felt like it was an issue every time I will go to order something. Never again.

Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children, Travelled with group

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

I love the property Some workers was rude Specially the time to get service in The room very rude

Stayed 4 nights in Jun 2025

10/10 Excellent

Quincy

11 Jun 2025

Stayed 5 nights in Jun 2025

8/10 Good

patricia

Travelled with family

10 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was my second visit in four months and this time I was on a girls trip. We are giving a BIg SHOUT Out to Chantae, the Expedia representative.she made our visit unforgettable. I told her it was my pre birthday celebration and she went out of her way to make it eventful. First, upon approaching the door, there was a birthday banner on the door. Then entering the room, we were greeted with the following: balloons floating all around the room, rose petals on the bed, along with a birthday card, the tub was filled with bubbles and more balloons and a bottle of wine. And that was not all, the next day we treated to dinner at the Zen restaurant courtesy of Ms. Chantae. In addition, she also make sure we were taken care of by supplying us with bottle water on the beach. Thank you Chantae for making our stay so memorable. Futhermore, Chantes' attentiveness overshadowed the mediocre food served in buffer restaurant. The chef and upper management was changed from our last visit which makes for a very unhappy staff. But we were not trouble because Chantae was there for us. THANKS CHANTAE. Wanted to share photos, but the photo section is not allowing me)

Stayed 2 nights in Jun 2025

10/10 Excellent

Darrell James

8 Jun 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Tequila L

6 Jun 2025

Stayed 5 nights in Jun 2025

6/10 Okay

Denise

Travelled with family

2 Jun 2025

Liked: Cleanliness

The open grlll area @ pool ran out of food DAILY, this was the BEST meal provided. One day they ran out of plates, poorly managed.

Stayed 4 nights in May 2025

10/10 Excellent

Rosemarie

Travelled with family

31 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Had an excellent stay! The Two butlers assigned to the rooms (Oshain & Darron were phenomenal. They made the stay smooth and comfortable. There were many other excellent staff members to help facilitate our needs; staff members such as Amber at the martini bar, Rochelle at the buffett, Britney, and many more! The food for the most part was pretty good. There were good days and there were bad days. Overall there was more good than bad, as the selections was vast. The Japanese restaurant was excellent but I can't say the same for the stake house. The hydrotherapy at the spa was a big plus in my book, so treat your self to at least that at the spa. Overall it was just a wonderful time all around! Excellent staff! excellent beaches! What more can one ask for?

Stayed 4 nights in May 2025

10/10 Excellent

Tabia

31 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Very beautiful

Stayed 2 nights in May 2025

4/10 Poor

Errol

Travelled with family, Travelled with group

29 May 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

I had high expectations for the Royalton Negril, especially given its reputation and premium pricing, but our one-night stay was anything but relaxing. It was meant to be the grand finale of a great vacation, yet it turned out to be the most stressful part of the trip. Check-in was a nightmare. We arrived just before 1 PM and spent over 45 minutes waiting at the front desk. Though we were told both rooms would be ready by 3 PM, we didn’t get access to our second room until after 6 PM—over three hours late. Even worse, the delay was blamed on missing pillowcases and then "lost paperwork," which forced us to redo the check in paperwork, dragging the process out even longer. We ended up missing a planned excursion because of the delays. The condition of the rooms was shocking. Rooms had a foul odor in the bathroom, like raw sewage, and the mini-fridge smelled of mold. The sink was clogged, and water was leaking from a light fixture above, posing a clear safety hazard. Cups were dirty, and the bedding had stains and hair on it—totally unacceptable at any hotel, let alone a resort at this price point. To top it off, during checkout we were told—again—that our room records were missing. We had to fill out paperwork for a third time, making us late for our shuttle to the airport. In short, the Royalton Negril failed at the basics: cleanliness, organization, and guest service. This was the most disorganized hotel experience I’ve had in yea

Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family, Travelled with partner

26 May 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in May 2025

8/10 Good

Melinda Thomas

Travelled with family

22 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family just got back from a week at the Royalton Negril. We chose to do the Diamond club and think it’s well worth the extra money. Our check in process was so smooth. Huge shout outs to our butlers, Daron and Shaneeka! They both checked in with us multiple times a day and made sure we had everything we needed. This resort is beautiful! The water and beach is something I will never forget. We snorkeled every day right off of the beach and saw starfish, stingrays, conchs and tons of fish! Our room was nice with a beautiful view. The upstairs of the resort where check in is has the best view in the whole resort. You can immediately tell they try to keep up with the facilities. The coffee shop is a great place to get a latte/coffee and a snack. My only complaint is that it’s so dang hot in there…..and everywhere to be honest. Even the restaurants at night were hot. That leads me to the food…the restaurants were not good. I do not know if the food is just so different than what we are used to, but we really weren’t impressed. My son did have a wonderful piece of salmon at Hunters, but the steak wasn’t good. The wait staff was so friendly though and a big shout out to our chef at Zen. She was awesome! The buffet food was really good so we went there a lot. Had some really sweet waitstaff and the pastry chef there was so awesome! Dips pool bar was horrible!! From staff to quality of drinks. Not good. Drinks at the diamond club bars/martini bar were so much better!

Stayed 7 nights in May 2025

8/10 Good

Brooke

Travelled with group

21 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Anything that was a problem the staff especially Chantae was super helpful and efficiently resolved our issue. She also facilitated our transportation with Greg. He was most polite, courteous and made us feel super safe and secure. I will definitely recommend them to others and seek their services for my next trip out to Negril.

Stayed 3 nights in May 2025

10/10 Excellent

Jaime

Travelled with family

21 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Royalton Jamaica was fantastic, we cannot wait to return! The staff was amazing!! Especially Twinkle and Carmen. It was my daughter's 17th birthday and they made her feel very special. Five stars all around!

Stayed 3 nights in May 2025

Royalton Negril, An Autograph Collection All-Inclusive Resort

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Luxury Family Suite ocean view

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Luxury Junior Suite ocean view Diamond Club

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Luxury Junior Suite swim out

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Luxury Presidential one Bedroom swim out Diamond Club

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Luxury Presidential one Bedroom ocean view Diamond Club

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Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

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Luxury Chairman three Bedroom ocean front suite Diamond Club

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Luxury Junior Suite ocean view

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Luxury Presidential one Bedroom ocean view

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Luxury Junior Suite swim out Diamond Club

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Luxury Family Suite ocean view Diamond Club

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Luxury Junior Suite

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Luxury Presidential Two Bedroom ocean view Diamond Club

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Luxury Chairman two Bedroom ocean front suite Diamond Club

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Luxury Chairman four Bedroom ocean front suite Diamond Club

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Royalton Negril, An Autograph Collection All-Inclusive Resort

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Princess Grand Jamaica Resort - All Inclusive

Princess Grand Jamaica Resort - All Inclusive

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