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Puataukanave International Hotel

2.5 star property

Photo gallery for Puataukanave International Hotel

A balcony with two wooden chairs facing a calm sea with several sailboats.
Deluxe Room
A view of a cruise ship docked at a port with a building in the background.
A living room with a sofa, chairs, a dining table, and a TV.
A coastal hotel with multiple white buildings, a marina, and a clear view of the sea.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • Housekeeping
The current price is NZ$306
includes taxes & fees
4 Aug - 5 Aug

Explore the area

View map
Fatafehi Rd, Neiafu
  • Place, St. Joseph's Cathedral
    ‪3 min walk‬
  • Place, Vava'u Harbor
    ‪5 min walk‬
  • Place, Mt. Talau National Park
    ‪5 min drive‬
  • Airport, Vava'u (VAV)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a small table with a kettle and cups, a chair, and a view of a body of water through a large window.

Deluxe Room

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds

View all photos for Basic Room, 1 Bedroom, Ocean View, Oceanfront

A hotel room with a large bed, a small table with a cup and saucer, a view of a body of water through a balcony, and a sliding glass door.

Basic Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | Living area

Royal Room

  • Harbour view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Business Suite

Laptop workspace, soundproofing, iron/ironing board, WiFi

Business Suite

  • Harbour view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

About the area

Neiafu

Puataukanave International Hotel places you steps from St. Joseph's Cathedral and within a short 5-minute stroll of Vava'u Harbor. Highlights at this hotel include a marina and free self-parking. .This hotel has a terrace, a garden and free newspapers in the lobby. Other amenities include laundry facilities, luggage storage and a lift. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 15-minute drive of this Neiafu hotel include Mt. Talau National Park and Ene'io Botanical Garden.

What's nearby

  • St. Joseph's Cathedral - 3 min walk - 0.3 km
  • Vava'u Harbor - 5 min walk - 0.4 km
  • Mt. Talau National Park - 5 min drive - 2.5 km

Getting around

  • Vava'u (VAV) - 11 min drive

Restaurants

  • ‪Tropicana Cafe - ‬3 min walk
  • ‪The Kraken - ‬3 min walk
  • ‪Aquarium Cafe - ‬5 min walk
  • ‪Mango - ‬4 min walk
  • ‪La Paella - ‬10 min drive

About this property

Puataukanave International Hotel

Puataukanave International Hotel offers its guests a marina. An airport shuttle during limited hours is available for a fee. Puataukanave International Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Neiafu hotel.

  • 43 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Puataukanave International Hotel offers 43 accommodations with an iron/ironing board. In-room wireless Internet access is available for a surcharge. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 6:30 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Fee for in-room wireless Internet: USD 5.00 per hour (rates may vary)
  • Airport shuttle fee: USD 10.00 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu

Frequently asked questions

What is the cancellation policy at Puataukanave International Hotel?

Puataukanave International Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Puataukanave International Hotel?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Puataukanave International Hotel on 4 Aug 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Puataukanave International Hotel?

Yep, Puataukanave International Hotel has a free self car park.

Does Puataukanave International Hotel serve breakfast?

Yep, continental brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Puataukanave International Hotel?

No, but there's an airport shuttle that runs from 6:30 AM - 6:30 PM for a fee.

What time are check-in & check-out at Puataukanave International Hotel?

Check-in begins at 11 AM. Check-out time is 10 AM.

Are pets allowed at Puataukanave International Hotel?

No, pets are not allowed.

Puataukanave International Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 11 out of 35 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but super friendly staff and right in the heart of town.
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Faite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Josh

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor for an International Hotel. Should downgrade to a Backpacker
Stayed 7 nights in Dec 2023
Verified review

2/10 Terrible

Tandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one star Motel at best. I showered in jandals it was so dirty They ran a nightclub on the hotel property, Mon-Sat nights We paid for breakfast, they closed down the “restaurant“ for the week. The receptionist told me to empty my own bin at the dumpster, after we hadn’t had room service for four nights- didn’t see any maids until a week after we were there. The owner, who sat around on his phone gave some sob story about it being the airline and govt’s fault. However it looked like all his money went into two flash boats, two flash cars and a random waterslide into the mariner (it’s not near a beach) Everyone in town who asked where we were staying, rolled their eyes or said ‘oh no’ when we told them…
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Siaosi

Disliked: Amenities, property conditions & facilities
Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Lewin

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Stayed 3 nights in Dec 2023
Verified review

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend unless desperate

They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Lavelua

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the very outdated place, the lack of a TV, no water bottle, and the horrible, disgusting stench from the bathroom, we did enjoy some aspects of our stay. The view was breathtaking, especially when the lights were out, and the bed and pillows were very comfortable. We didn’t get to enjoy breakfast as the kitchen looked closed in the early hours.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても素敵なホテルです。

海の目の前に部屋があり夕日がとても綺麗でした。ホテルの食事も美味しいですが中心地にホテルが有るのでレストランも近くにいくつかあります。部屋も綺麗で広いです。ホテルのオーナー夫妻はとても親切でした。ホエールスイムもとても楽しかったです。おすすめのホテルです。
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Kiwitraveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Michael

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay here again.

A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
Stayed 6 nights in Aug 2019
Verified review

6/10 Okay

Aries

Disliked: Cleanliness, property conditions & facilities, room comfort

Suggestions for you

The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t stay here spend your money on better people and a nicer place
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Pamela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good for the price

The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Stayed 8 nights in Jul 2019
Verified review

6/10 Okay

David

Liked: Cleanliness, room comfort
The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.
Stayed 4 nights in Jun 2019
Verified review

6/10 Okay

John

Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Debbi Lynne

Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024