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3.9 out of 5

"Easy to access, clean and tidy, suited my family fine for our short stay. " More

By a verified traveller on Tue 26 Mar 2024

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Hotel Description

At Peninsula Nelson Bay Motel and Serviced Apartments you'll be within a 20-minute stroll of Tomaree National Park and d'Albora Marinas Nelson Bay. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Fusion at the Bay, is open for lunch and dinner. Added amenities include free WiFi in public areas and laundry facilities.

With a stay at this 4-star Nelson Bay motel, you'll be 2.1 km (1.3 mi) from Nelson Bay Golf Club and 2.7 km (1.7 mi) from Dutchmans Beach.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 2 Apr. - 3 Apr.

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King & Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 9 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peninsula Nelson Bay Motel and Serviced Apartments ratings based on 555 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Peninsula Nelson Bay Motel and Serviced Apartments

Everyone (279) Couples (155) Students (2) Family (102)
4 out of 5
Easy to access, clean and tidy, suited my family fine for our short stay.

Posted by on 26 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by hl

Thank you for the feedback Jamie,We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again

5 out of 5
Was a cute little room, nice location The room wasnt very clean. Especially the bathroom/toilet. Being a housekeeper myself I can tell what’s been done and what hasn’t.

Posted by on 23 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by hl

Thank you for the feedback, Rachel.Unfortunately we have had some staffing issues lately but we are doing our best to get on top of them.

2 out of 5
Unfortunately the bathroom hadn't been cleaned well. There had been a leak in the room so the bedding was stained, and room smelled like wet dog. When I told them about it, they weren't particularly bothered. Good Location though.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by hl

Thank you Michelle, for the feedback.Sorry that the cleaning wasn't up to standard for your stay. We have had some staff issues of late. Our relief receptionist should have done something about it. We are now under new manager and determined to fix all these issues

5 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by hl

Thank you, Mark, for leaving a rating. We are pleased to see that you enjoyed your stay with us and we look forward to seeing you again.

5 out of 5
The manager went above and beyond with his care and assistance. Highly recommend this motel

Posted by on 13 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by hl

Thank you for your feedback,We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again

1 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by hl

Thank you for your feedback,Sorry that you had issues with your room. We are now under new management and addressing all the maintenance issues

1 out of 5

Posted by on 8 Feb. 2024

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Comment from Hotel Management

24 Mar. 2024 by hl

Thank you for the rating but it would help us if you had of let us know the issues you had with your room

3 out of 5

Posted by on 8 Jan. 2024

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Comment from Hotel Management

14 Feb. 2024 by hl

Thank you for your feedback

2 out of 5
Bed was comfortable but everything else was dirty & lacked maintenance

Posted by on 29 Dec. 2023

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Comment from Hotel Management

14 Feb. 2024 by hl

Thank you for your feedback

5 out of 5

Posted by on 25 Dec. 2023

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Comment from Hotel Management

14 Feb. 2024 by hl

Thank you for your feedback

About the Peninsula Nelson Bay Motel and Serviced Apartments

Location 52 Shoal Bay Road, Nelson Bay, NSW 2315

Property Features

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Peninsula Nelson Bay Motel and Serviced Apartments. Free self parking is available. Smoking is allowed in designated areas at this 4-star Nelson Bay motel.

  • 50 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1982
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Peninsula Nelson Bay Motel and Serviced Apartments offers 50 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-cm flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Fusion at the Bay - This poolside restaurant serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per stay
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Bay Peninsula
  • Peninsula Motel Nelson Bay
  • Peninsula Nelson Bay
  • Peninsula Nelson Bay Port Stephens
  • Peninsula Nelson Bay Motel
  • Peninsula Nelson Bay Port Stephens
  • Peninsula Nelson Bay
  • Peninsula Nelson Bay Motel and Serviced Apartments Motel
  • Peninsula Nelson Bay Motel and Serviced Apartments Nelson Bay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.