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4.4 out of 5

"Easy walk to resteraunts and into town. Great to have a washer and dryer. Just a reminder that parking is an additional cost per night " More

By a verified traveller on Sat 10 Feb 2024

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Hotel Description

Quest Nelson puts you in the heart of Nelson, within just a 10-minute stroll of Queens Gardens and Christ Church Cathedral. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an iPod dock, a flat-screen TV, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and a Tempur-Pedic bed. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Nelson City Centre aparthotel include Nelson I-site Visitor Information Centre and Trafalgar Park.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 1 Apr. - 2 Apr.

Two Bedroom Interconnecting

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Nelson ratings based on 87 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Nelson

Everyone (57) Business (2) Couples (15) Family (11)
5 out of 5

Posted by on 26 Feb. 2024

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5 out of 5
Easy walk to resteraunts and into town. Great to have a washer and dryer. Just a reminder that parking is an additional cost per night

Posted by on 10 Feb. 2024

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2 out of 5
Parking is absolutely terrible, and the staff are even worse….

Posted by on 5 Jan. 2024

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4 out of 5

Posted by on 13 Oct. 2023

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1 out of 5

Posted by on 5 Sep. 2023

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Comment from Hotel Management

14 Oct. 2023 by Quest Nelson

Sorry, we thought you wanted to make a point. You gave us 1 out of 5 for no particular reason. You had a nice apartment at level 4, a nice view, clean and comfortable. If we knew what was wrong, you would give us the opportunity to improve.

4 out of 5
Good location and nice spacious rooms. The rooms have balcony doors (so easy to get fresh air) but no balconies, just a barrier which is a bit strange. Well equipped kitchen and washing machine in the bathroom.

Posted by on 6 Mar. 2023

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5 out of 5

Posted by on 5 Mar. 2023

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1 out of 5

Posted by on 13 Nov. 2022

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5 out of 5
All good. Thank you.

Posted by on 6 Nov. 2022

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4 out of 5
After hours manager exceptionally helpful during our stay

Posted by on 3 Nov. 2022

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Property Features

WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Quest Nelson also features laundry facilities, dry cleaning/laundry services, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Nelson aparthotel is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Nelson offers 40 accommodations with iPod docking stations and MP3 docking stations. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with pay movies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include washers/dryers and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Tempur-Pedic beds
  • IPod dock
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telecom for check-in assistance.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.00 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Contactless check-out is available.

  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 48 hours
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 15.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Nelson Apartment
  • Quest Nelson
  • Quest Nelson Nelson
  • Quest Nelson Aparthotel
  • Quest Nelson Aparthotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.