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4.5 out of 5

"Wonderful place, everyone is very friendly " More

By a verified traveller on Wed 26 Aug 2020

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Hotel Description

Quest Nelson puts you in the heart of Nelson, within just a 10-minute stroll of Queens Gardens and Christ Church Cathedral. Highlights at this property include in-room washers/dryers and free WiFi.

Each apartment is soundproofed and features an iPod dock, a flat-screen TV, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A hair dryer, a phone, and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, a business center, and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Nelson City Centre property include Nelson I-site Visitor Information Centre and Trafalgar Park.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$122* Per night/room 26 Oct. - 27 Oct.

Two Bedroom Interconnecting

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Nelson ratings based on 58 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Nelson

Everyone (45) Couples (5) Business (2) Family (6)
5 out of 5

Posted by on 7 Oct. 2020

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5 out of 5
Wonderful place, everyone is very friendly

Posted by on 26 Aug. 2020

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4 out of 5
The room was modern and very comfortable. Excellent shower and comfortable beds. Very clean!

Posted by on 2 Jun. 2020

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5 out of 5
I received an upgrade when I arrived which was great. I definitely will stay here again when in Nelson.

Posted by on 20 Mar. 2020

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4 out of 5
Clean and tide property, very quiet inside the rooms, great location, friendly staff

Posted by on 15 Mar. 2020

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4 out of 5
We booked late so I gather we could not get a room other than the one on the carpark which is not very private.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Conceelia, Compliance Officer At Quest Nelson

Dear Guest, Thank you for your feedback. Since last-minute booking, we would have given you this room which u stayed near the car park. but in the future kindly book in advance so that we can allocate u on the higher floor. Hope we see you again at Quest Nelson

4 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Conceelia, Compliance Officer at Quest Nelson

Dear Guest, Thank you for your feedback. Hope we see you again at Quest Nelson

3 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by CA

Dear Guest, Thank you for your feedback, Hope we will see you again at Quest Nelson. Kind regards

4 out of 5
A little loud (due to its location) on a Friday/Saturday Night.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Conceelia, Compliance Officer

Thank you for your feedback and also many thanks for understanding the reason for loud noise situation of location and the day. it only happens in weekends, we tried to make our guest comfortable as possible. Hope we see you again at Quest Nelson. Kind Regards

4 out of 5
Beautiful property. Very clean and modern. Loved the property. The only drawback was the proximity to a local pub and patrons got very noisy from midnight until approximately 2:30am, which woke me and kept me awake. We did stay on a Saturday night though. The property is lovely and central to the city. Staff were very friendly.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Conceelia, Compliance Officer

Dear Guest, Thank you for such a nice feedback. Also thank you for understating the situation of saturday night pub noise. It only happens in the weekend which is mainly on saturdays. We tried to complaint to council about it but they couldn't do much about it. Hope will see you again at Quest Nelson, Kind Regards

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Quest Nelson also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Nelson apartment is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Nelson (NSN) (8 km / 5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Nelson offers 40 accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Nelson apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include washers/dryers and irons/ironing boards. Housekeeping is provided daily.

  • Washer and dryer
  • IPod dock
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 7 PM
  • Saturday - Sunday: 9 AM - 2 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telecom for check-in assistance.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 7 PM
  • Saturday - Sunday: 9 AM - 2 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 10.00 per day
  • Late check-out fee: NZD 100.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Nelson Apartment
  • Quest Nelson
  • Quest Nelson Nelson
  • Quest Nelson Apartment
  • Quest Nelson Apartment Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.