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Hotel Description

Hôtel Alpes & Lac puts you in the heart of Neuchatel, within just a 10-minute stroll of Casino Neuchatel and Theatre du Passage. Highlights at this hotel include a restaurant and in-room free WiFi.

The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Neuchatel hotel include Galerie Quint-Essences and Musée d’Art et d’Histoire.

Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$263* Per night/room 14 Apr. - 15 Apr.

Single Room, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Gare (Annexe)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and a vending machine are also featured at Hôtel Alpes & Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Neuchatel (QNC-Neuchatel Train Station) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11 AM.

Onsite venue - restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lac
  • Alpes Lac Neuchatel
  • Hôtel Alpes & Lac
  • Hôtel Alpes & Lac Neuchatel
  • Hôtel Alpes Lac Neuchatel
  • Hôtel Alpes Lac
  • Hôtel Alpes & Lac Hotel
  • Hôtel Alpes & Lac Neuchatel
  • Hôtel Alpes & Lac Hotel Neuchatel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.