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Grand Hotel Neum Wellness & Spa

Property class: 4

Photo gallery for Grand Hotel Neum Wellness & Spa

A modern hotel with a terrace overlooking a body of water and mountains during sunset.
A beach with rows of sun loungers and umbrellas, a clear blue sea, and buildings in the background.
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, overlooking a lake and hills.
A buffet area with a variety of food options, a seating area with tables and chairs, and large windows offering a view of the outdoors.
A modern hotel lobby with a marble floor, circular ceiling lights, and a reception desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Zagrebacka 2, Neum, 88390
  • Place, Neum Beach
    ‪5 min walk‬
  • Place, beach near Ulica kralja Tomislava
    ‪8 min walk‬
  • Place, Water Polo Court
    ‪13 min walk‬
  • Airport, Mostar (OMO-Mostar Intl.)
    ‪81 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

A hotel room with two beds, a desk, a chair, and a TV mounted on the wall.

Double or Twin Room, Sea View

8.4 out of 10
Very good
(8 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Park View

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Double Room Park View

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Sea View

A hotel room with two beds, a desk, a chair, a wardrobe, and a mirror.

Triple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use, Sea View

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Double Room Single Use, Sea View

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

About the area

Neum

A family-friendly stay in Neum awaits you at Grand Hotel Neum Wellness & Spa. Within just a 15-minute stroll, you'll find Neum Beach and Water Polo Court. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body treatments along with access to the sauna and hot tub. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the gym, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. Business amenities include 10 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Neum hotel include Stari Grad Plain and Saint Ana Catholic Church.

What's nearby

  • Neum Beach - 5 min walk - 0.5 km
  • beach near Ulica kralja Tomislava - 8 min walk - 0.7 km
  • Water Polo Court - 13 min walk - 1.1 km
  • beach near Ulica Ruđera Boškovića - 16 min walk - 1.4 km
  • beach near Neum - 20 min walk - 1.7 km

Getting around

  • Ploce Station - 36 min drive
  • Mostar (OMO-Mostar Intl.) - 77 min drive

Restaurants

  • ‪Deak Coffee & Wine Bar - ‬16 min drive
  • ‪Caffe Bar Lungo Mare, Neum - ‬15 min walk
  • ‪Winery Rizman - ‬19 min drive
  • ‪Marinero Caffe Pizzeria - ‬8 min walk
  • ‪Konoba Feral - ‬22 min drive

About this property

Grand Hotel Neum Wellness & Spa

Grand Hotel Neum Wellness & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 10 meeting rooms available. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the family-friendly Grand Hotel Neum Wellness & Spa. Free self parking is available.

This 4-star Neum hotel is smoke free.

  • 380 guestrooms or units
  • Deli
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Hotel Neum Wellness & Spa offers 380 air-conditioned accommodations, with a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Neum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 52.0 per day.
  • Cots (infant beds) are available for EUR 15 per day.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.53 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway bed fee: EUR 52.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Neum
Grand Hotel Neum
Grand Hotel Neum Wellness Spa
Grand Neum Wellness & Spa Neum
Grand Hotel Neum Wellness & Spa Neum
Grand Hotel Neum Wellness & Spa Hotel
Grand Hotel Neum Wellness & Spa Hotel Neum

Frequently asked questions

What is the cancellation policy at Grand Hotel Neum Wellness & Spa?

Grand Hotel Neum Wellness & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hotel Neum Wellness & Spa?

Yep, Grand Hotel Neum Wellness & Spa has a free self car park.

Are there any beaches close to Grand Hotel Neum Wellness & Spa?

Yep, Grand Hotel Neum Wellness & Spa is a short 9-minute walk from Neum Beach.

Is there a spa on site at Grand Hotel Neum Wellness & Spa?

Yep, there is an onsite spa at Grand Hotel Neum Wellness & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does Grand Hotel Neum Wellness & Spa have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from June to September.

What luxury perks are available at Grand Hotel Neum Wellness & Spa?

Grand Hotel Neum Wellness & Spa features a full-service spa, a health club and an indoor pool.

What makes Grand Hotel Neum Wellness & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Neum Wellness & Spa.

Is Grand Hotel Neum Wellness & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and on-site mini golf, it's no surprise that Grand Hotel Neum Wellness & Spa is a hit with families.

Is there a free airport shuttle available at Grand Hotel Neum Wellness & Spa?

No, Grand Hotel Neum Wellness & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Neum Wellness & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Neum Wellness & Spa?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel Neum Wellness & Spa?

No, pets are not allowed.

Grand Hotel Neum Wellness & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 169 reviews
Rating 8 - Good. 58 out of 169 reviews
Rating 6 - Okay. 28 out of 169 reviews
Rating 4 - Poor. 12 out of 169 reviews
Rating 2 - Terrible. 12 out of 169 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, hotel is convenient walking to the beach. Kids friendly, all ages. Food is amazing, seating area amazing.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool areas were fantastic, the breakfast buffet tasty, and the staff helpful and pleasant. We have nothing but good things to say about our visit!
Sunset from our balcony
Top level infinity pool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from staff members to clean facilities.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back it was wonderful
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, can't top the views from both pools. Rooms are nice, hotel is older design but we liked our stay. Beach walk thru tunnel was kind of fun. Beach is ok, no sand, just rocks, but we still went swimming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! I would highly recommend it to family and friends.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great swimming pool facilities, clean rooms, building needs some updating it’s looking a bit run down around, fabulous staff and one major negative the cafe/bar is overpriced compared to all other hotels and cafe’s in the Bosnian Herzegovina area. It seems to be advocating overpriced Croatian coastal prices, they need to pull that back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality of the staff at this hotel was very average. Otherwise the stay was great in a decent location.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was great and I will definitely come back. The outdoor restaurant by the beach did give me food poisoning so I do not recommend the palacinke from there.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in one hotel

Great hotel and location. Rooms amenities outdated like TV. Two nice pools and nice Spa. Breakfast included but main course food choices are limited. Great restaurants by the beach and beach althought sun beds are charged even for hotel guests. Overall, nice experience.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel old ,bed. Uncomfortable, restaurant stuff rude
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel its self was clean and the most likeable for me was breakfast time. Variety of food and eat as much as you want. Staff were helpful and kind. Pools were easily accessible with plenty of space around. Daily house keeping and linen change.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was fine except the food.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pools, sounas, hammam and the building itself, food and the buffet is really well organized but rooms should be a little better cleaned and remodeled. Over all
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service

Good pools and beach access

Huge hotel in Neum. A decent gym, a large indoor pool and a really nice rooftop infinity pool. Access to the beach via the elevator then tunnel was a good bonus. Nice little bars and restaurants on the beach front. The Hotel was ok, service quite good. The breakfast was a bit of a let down in terms of quality. It was a bit chaotic because so many people in a large hotel but the quality of hot items was not good.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The main floor(front desk) was nice and clean. The views from main floor is gorgeous. The staff was OK nothing extra ordinary. And the rooms it self not worth the money they charge, had sea view but it was partial view! Overall i would rated this place 3 stars
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool on the roof Bkfst wasn’t great items not too fresh messy a bit Ants on bed first night complained told they will first room but they didn’t Hotel amenities not all open this time of year Reception staff and restaurant staff welcoming Overall ok experience
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Everything was good.the water of the infinity pool was too cold. We talked to other guests and they couldnt swim either because of the cold water.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and stinky
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not comfortable
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
After checking out they are not allowing to stay for the rest of a day to enjoy swimming pool. I traveled all over the world and this is ONLY hotel that doesn’t allow it.Unbelievable
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Don't have any coffee available
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Terassen mit einer natürlichen Aussicht und infinity Pool.
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Food was the same everyday, no much variety. Hotel is not maintained well, you can see mold and wear. Very busy in early August, no room at the beach. Hotel placed beach lounge chairs all over the beach and charges you for them, no room to add towels.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Superfint hotell med bra pooler, parkering, mat och personal. Däremot är sängarna otroligt obekväma och rummen är i stort behov av renovering.
Stayed 6 nights in Jul 2026