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Caesars New Orleans

4.0 star property
Hotel with 10 restaurants, steps from Caesars New Orleans Casino

Photo gallery for Caesars New Orleans

Front of property
5 bars/lounges
10 restaurants, lunch, dinner served; seafood
Reception
5 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The current price is NZ$238
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
228 Poydras Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Caesars Luxury Room, 2 Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 1 King, River View

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 2 Queens, River View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 1 King, City View

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Harrah's Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 2 Queens, City View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Deluxe, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, 1 King

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Deluxe, Two Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, Two Queens

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 1 King, Panoramic View

Caesars Premium Room, 1 King, Panoramic View

Caesars Premium Room, 1 King, Panoramic View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 2 Queens, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 1 King, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 2 Queens, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, Partial City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2024
Pillow-top bed
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

New Orleans

Caesars New Orleans places you in the centre of New Orleans, steps from Caesars New Orleans Casino and within a short 5-minute stroll of Canal Street. Highlights at this hotel include 10 restaurants, 5 bars/lounges and a casino. .The steakhouse, Ruth's Chris Steak House, is open for dinner. 30000 square feet (2787 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sportsbook. Each morning to-go breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class New Orleans Central Business District hotel, attractions include Ernest N. Morial Convention Center and Bourbon Street.

What's nearby

  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Canal Street - 5 min walk - 0.5 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.6 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Port of New Orleans - 18 min walk - 1.6 km

Getting around

  • Canal at South Peters Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • Mother's Restaurant
  • ‪Fulton Alley - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Ernst Cafe - ‬2 min walk
  • ‪Manning's - ‬1 min walk

About this property

Caesars New Orleans

Hotel with 10 restaurants, steps from Caesars New Orleans Casino
There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A casino, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Caesars New Orleans. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Caesars New Orleans was completed in November 2024.

This 4-star New Orleans hotel is smoke free.

  • 736 guestrooms or units
  • 26 levels
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2006
  • Casino
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided once per stay.

Languages

English, French, Spanish

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  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,457 reviews
The price is NZ$238
includes taxes & fees
15 Sept - 16 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per night)
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • Emeril's Brasserie
  • Manning's Sports Bar
  • Nobu
  • Ruth's Chris Steak House
  • The Steakhouse

Things to do

  • 1,300 slot machines
  • 120 gaming tables
  • 24-hour gym
  • Casino (115,000 square foot of space)
  • Shopping
  • Sportsbook

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Frequently asked questions

What is the cancellation policy at Caesars New Orleans?

Caesars New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caesars New Orleans?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Caesars New Orleans on 18 Aug 2025 start from NZ$198.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caesars New Orleans?

Yep, Caesars New Orleans has a secured covered self car park with in/out privileges for USD 40 per night.

What makes Caesars New Orleans a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Caesars New Orleans.

Does Caesars New Orleans serve breakfast?

Yep, to-go brekkie is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Caesars New Orleans?

No, Caesars New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Caesars New Orleans?

Yep, Caesars New Orleans has 10 restaurants.

What time are check-in & check-out at Caesars New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Caesars New Orleans?

No, only service animals are allowed.

Caesars New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joel

Liked: Cleanliness, staff & service
Parking run around! Their policy states “Play 30 minutes at casino and parking is free.” Not true if there’s some sort of “glitch” Played over two hours over two days, parking KIOSK tells me I have played 0 hours Lots of hoops jumped through Kudos to Jerry G. for assisting me with all of this, as well as front desk staff all very good
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome room! Easy, fun trip!

Great Trip! Room was very nice and bed very, very comfy! Very quick walk to the Casino where we had lots of fun! Stayed up way too late lol. And we got the free parking through Caesar Rewards! And walking distance for a nice stroll through the French Quarter!
Stayed 1 night in May 2025

10/10 Excellent

Shauna

Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Joseph C

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The rooms were clean but a bit dated. Some staples in the carpet were poking through. Also, ran into an issue with casino access for my 22 year old daughter, security claimed she was using a fake id (see looks young) after accessing the casino for the prior 4 days and threatened to take the id and call the police. It appears their ID identification software needs an update.
Stayed 7 nights in Apr 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Water pressure wasnt getting hot at all Lukewarm
Stayed 3 nights in May 2025

8/10 Good

Anna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in was confusing. We went to Ceasar’s as that is where the booking was made, to be told we were in the other tower and then had to drive over to Harrah’s to actually check in. We stood at four different desks before we were actually checked in. Our room was not very clean. There was hair all over the bathroom floor the first time we went in to use it. There was dust and finger prints on the lamps and end tables. The linens on the bed smelt a bit musty. There were stains on the sofa and carpet. If we didn’t have such an early flight and were going only spending about 10 hours total in the room, I would have complained, but as it was we were leaving at 4am so it wasn’t worth the complaint. The valet and bellhop were friendly and informative, i appreciated their service.
Stayed 1 night in May 2025

10/10 Excellent

Janna

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not what was posted online

Where we booked and where we stayed was different from the application we looked on. We wanted to be by the water instead we were by a parking garage. We heard everytime someone left and came through speeding. The staff was very courteous and nice. The 11the floor we were on was suppose to have a snack machine that was empty and had to go look for other machines.
Stayed 2 nights in May 2025

4/10 Poor

Taylor

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Natasha

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

staff came into my room and stole from me

Hotel staff came into my room stole from me
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Desmond

Travelled with partner
Liked: Amenities
The suite was great
Stayed 1 night in May 2025

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Thanks nice area
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Terence

Travelled with partner
What I didn’t like, was not so much the property, but in our room, there was stains on the headboards. The water was either extremely hot or extremely cold and we had to exert ourselves just to turn the faucet on. I found it to be very average for a place to charge me that kind of money.
Stayed 1 night in May 2025

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch the Valet Service!

Valet scratched car, Caesar’s unwilling to pay for parking. Can’t get to a human for problem resolution.
Stayed 1 night in Apr 2025

10/10 Excellent

William, Lewes

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Marnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property - we had loud drunk people fighting on our floor.
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia A

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property with lovely rooms. I’m on the fence as to whether I would stay here again however. The service was not up to par for the quality of hotel. I literally could NEVER reach the front desk. They have a very convoluted system which has to go through the sister hotel (the Harrah). The result is that none ever picked up the phone; not even once. The staff even suggested complaining about it because they said it was inefficient. Their restaurant system is also very odd. One has to order from the restaurants in the casino and have it delivered or be picked up. I ordered from Bobby Flay’s for delivery. The staff has apparently unplugged the iPad which receives orders to plug in their personal phones and didn’t know I had ordered. 1.25 hours later no order. I had to go downstairs to find out that the order wasn’t even started. The cashier was actually going to charge me for a new order that I would have to wait for. Did I mention that I’m disabled so walking all of this distance was a chore? A lovely woman dressed in black who appeared to manage the whole area stepped in and comped the meal, asking the staff why they would be trying to charge me for their incompetence? She was great! But the experience overall with this left a sour taste in my mouth, no pun intended.
Stayed 2 nights in Apr 2025

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employee theft happens here - they steal

Stayed 3 nights in Apr 2025

6/10 Okay

Sandra

Travelled with partner
Electrical outlets did not work in bathroom and neither did the mirror lights. Stains on furniture. Coffee pot did not work. Thought I booked at Caesers, not Harrahs. Paid a lot of money for very average when I thought I was going to Caesars. Could have sated down the road for much lesser and probably the same conditions.
Stayed 1 night in Apr 2025