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Canopy by Hilton New Orleans Downtown

Property class: 4

Photo gallery for Canopy by Hilton New Orleans Downtown

A modern building with a glass facade and a neon sign reading "canopy".
Creator video - submitted by Journeyswithkris
A gym with various weights, including dumbbells and medicine balls, arranged on racks.
A building with a large glass facade and a sign that reads "canopy".
A hotel room with two beds, a desk with a TV, a chair, and large windows offering city views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1100 Tulane Avenue, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Smoothie King Center
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a view of buildings.

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility and Hearing)

A hotel room with a bed, a sofa, a nightstand with a lamp, and a view of a cityscape.

Deluxe Room, 1 King Bed, Accessible (Mobility and Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a sofa, a nightstand with a lamp, and a view of a cityscape.

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

A hotel room with a bed, a desk, a chair, a television, and large windows offering a city view.

Premium Room, 1 King Bed, Corner

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a view of buildings.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a view of buildings.

Room, 1 King Bed, Hearing Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(42 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 2 Queen Beds, Accessible (Mobility and Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Corner

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
8.2 out of 10, Very good, 1,473 reviews
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About the area

New Orleans

At Canopy by Hilton New Orleans Downtown you'll be within just a 10-minute stroll of Canal Street and Bourbon Street. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Ginger ROUX, serves Fusion cuisine and is open for lunch and dinner. The Herbalist is the hotel's own cocktail bar, serving drinks along with breakfast. Business travelers can take advantage of 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include Caesars Superdome and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 13 min walk - 1.1 km

Getting around

  • Tulane Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 14 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬3 min walk
  • ‪Chapter IV - ‬4 min walk
  • ‪The Ruby Slipper - ‬4 min walk
  • ‪Ginger Roux - ‬1 min walk
  • ‪W XYZ Bar - ‬4 min walk

About this property

Canopy by Hilton New Orleans Downtown

Canopy by Hilton New Orleans Downtown offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Canopy by Hilton New Orleans Downtown also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee. A complete renovation of Canopy by Hilton New Orleans Downtown was completed in March 2022.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 15 levels
  • Built in 1959
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Canopy by Hilton New Orleans Downtown offers 176 accommodations with espresso makers and a safe. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per week
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Canopy by Hilton New Orleans Downtown?

Canopy by Hilton New Orleans Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Canopy by Hilton New Orleans Downtown?

Yep, Canopy by Hilton New Orleans Downtown has secured covered valet parking with in/out privileges for USD 52 per night.

What makes Canopy by Hilton New Orleans Downtown a romantic place to stay?

Al fresco dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Canopy by Hilton New Orleans Downtown.

Is Canopy by Hilton New Orleans Downtown family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as free infant beds in the guestrooms, it's no surprise that Canopy by Hilton New Orleans Downtown is a hit with families.

Does Canopy by Hilton New Orleans Downtown serve breakfast?

Yeah, full breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton New Orleans Downtown?

No, Canopy by Hilton New Orleans Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton New Orleans Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton New Orleans Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton New Orleans Downtown?

Furry friends are welcome at Canopy by Hilton New Orleans Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 999 reviews
Rating 8 - Good. 225 out of 999 reviews
Rating 6 - Okay. 108 out of 999 reviews
Rating 4 - Poor. 47 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I recommend this place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice I love the view an the people
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to French Quarter but not too close …nice restaurant attached and nice bar
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms where clean and that staff are so friendly!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. Until next time Nola
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy has very friendly staff, clean rooms. I would recommend thos property if you want to be close the the main strip.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to several restaurants, shops, and entertainment. Great location with several places within walking distance.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location in the middle of everything
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our family (all adults) stayed here once again and had a lovely stay the staff are phenomenal, hotel is clean and quiet. Parking could be the only downside because it’s expensive so find street parking if you can as there are cameras everywhere for your safety.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff is what made this hotel special
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not far from canal street. Clean room and staff was great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't a fridge or microwave in the room; however, there was a microwave available for use. The staff kept guests refrigerated items in a refrigerator and retrieved the items when requsted. That was very helpful. The staff members were great!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with our stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, and reasonable rate for pretty good location for my trip.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms wer nice,clean a s bed are comfortable. Staff and valet were friendly.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was perfect. The view was perfect. The staff and amenities were perfect. My stay was perfect!!!! The food was delicious also
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and the area was a great location I felt very safe especially with people needing a room key to enter the hotel an elevator.Inly issues I had was the refrigerator or freezer wasn't working at all
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Apr 2026