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Canopy by Hilton New Orleans Downtown

4.0 star property

Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior
Creator video - submitted by Journeyswithkris
Fitness facility
Exterior
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$165
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
1100 Tulane Avenue, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Corner

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Premium Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

Mobility/hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility/hearing Access Deluxe Two Queen Room with Bathtub

  • Sleeps 4

2 Queen Bed Premium Corner Room

  • Sleeps 4

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Exterior

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About the area

New Orleans

At Canopy by Hilton New Orleans Downtown you'll be within just a 10-minute stroll of Canal Street and Bourbon Street. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Ginger ROUX, serves Fusion cuisine and is open for lunch and dinner. The Herbalist is the hotel's own cocktail bar, serving drinks along with breakfast. Business travelers can take advantage of 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include Caesars Superdome and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 15 min walk - 1.3 km

Getting around

  • Tulane Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 14 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬3 min walk
  • ‪Fiery Crab - ‬2 min walk
  • ‪Chapter IV - ‬4 min walk
  • ‪The Original Italian Pie - ‬4 min walk
  • ‪Teddy's Cafe in The Roosevelt Hotel - ‬3 min walk

About this property

Canopy by Hilton New Orleans Downtown

Canopy by Hilton New Orleans Downtown offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Canopy by Hilton New Orleans Downtown also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee. A complete renovation of Canopy by Hilton New Orleans Downtown was completed in March 2022.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 15 levels
  • Built in 1959
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Canopy by Hilton New Orleans Downtown offers 176 accommodations with espresso makers and a safe. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per week
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Canopy by Hilton New Orleans Downtown?

Canopy by Hilton New Orleans Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton New Orleans Downtown?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton New Orleans Downtown on 1 Apr 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton New Orleans Downtown?

Yep, Canopy by Hilton New Orleans Downtown has secured covered valet parking with in/out privileges for USD 52 per night.

What makes Canopy by Hilton New Orleans Downtown a romantic place to stay?

Al fresco dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Canopy by Hilton New Orleans Downtown.

Is Canopy by Hilton New Orleans Downtown family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as free infant beds in the guestrooms, it's no surprise that Canopy by Hilton New Orleans Downtown is a hit with families.

Does Canopy by Hilton New Orleans Downtown serve breakfast?

Yeah, full breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton New Orleans Downtown?

No, Canopy by Hilton New Orleans Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton New Orleans Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton New Orleans Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton New Orleans Downtown?

Furry friends are welcome at Canopy by Hilton New Orleans Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 868 reviews
Rating 8 - Good. 200 out of 868 reviews
Rating 6 - Okay. 91 out of 868 reviews
Rating 4 - Poor. 43 out of 868 reviews
Rating 2 - Terrible. 32 out of 868 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

aida

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. The smell when you walk into the hotel was amazing. I ask the women at the front desk what was it, but she said she don’t know. I also loved the concrete floors in the room.
Stayed 2 nights in Dec 2025

6/10 Okay

Shanta

Travelled with family
Disliked: Cleanliness, staff & service
Fairly good location so lots of places to eat within 10-15 minutes walk. Menu at hotel was changed but not updated online. Rooms were not clean - my sister's room had hair from the previous stay all on the bathroom floor so was not cleaned. Bathroom layout was poor, toilet right next to opening of shower door so very tight. Concrete floor and rug only around bed thus floor freezing cold. House keeping was done very late and had to request - accept that there may have been a problem re ICE but not communicated until last day. Numerous charges have appeared on credit card which I was unaware of when checking out and now having to challenge. Staff not very friendly and some of the bar staff were very rude.
Stayed 4 nights in Dec 2025

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff. Upon arrival in pouring rain. Front desk staff unhelpful with valet parking. Ghetto and unfriendly. On of the worse encounters I've had.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

2/10 Terrible

Shanta

Disliked: Cleanliness, staff & service, amenities
Room floor is looking extremely tired, the concrete floor is dirty with holes and cracks in it. Our room upon check in had hair in bathroom. Room service not provided. And most importantly hotel staff in lobby and bar and restaurant all extremely rude. Instead of saying hello when they see you waiting for a table they said “yea?”
Stayed 4 nights in Dec 2025

10/10 Excellent

Ogechi

Stayed 2 nights in Nov 2025

10/10 Excellent

Tangela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The beds were comfortable and the staff was so hospitable.
Stayed 2 nights in Nov 2025

2/10 Terrible

Roy

Travelled with family
Liked: Staff & service
Disliked: Amenities
1. No the room did not feel neglected. 2. Staff at front desk was great. 3. but the guy who came up to get the heat started left and never came back to fix the problem. 4. Refrigerator cooler didn't work. 5. You only had 1(one) microwave for a 15 floor hotel that was an insult to me.
Stayed 2 nights in Nov 2025

6/10 Okay

Le'Shunn

Stayed 1 night in Nov 2025

8/10 Good

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an asking stay with our family. Very thankful for Ms.Lala for the exceptional service. She not only made us feel welcome, but was extremely helpful guiding us through our first time in New Orleans.
Stayed 2 nights in Nov 2025

8/10 Good

Mikael Jr.

Stayed 2 nights in Nov 2025

2/10 Terrible

April

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Definitely having a difficult time after my stay regarding my refund I don’t want to keep calling I checked out on 11-24-25 why am I still dealing with this situation 11-27-25
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lots of construction during my stay and valet parking was expensive, we found cheaper parking at a garage nearby. Otherwise, everything was great! The room was really nice and the front desk staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were so comfortable. Check-in crowded but additional agents were brought in to speed things up. Overall we were happy with our stay and will go again.
Stayed 1 night in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The property had a nice location for the price. That's a couple blocks off canal. Gave you street cars. Two more blocks down. Put you in the quarter. Convenient breakfast and late night spots close by..
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Good room, good bed, good shower. 8 minute walk to Acme Oyster in the Fr Qtr. Not a noisy area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and convient!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Mariah

Stayed 1 night in Oct 2025

4/10 Poor

Kyra

Stayed 3 nights in Oct 2025

4/10 Poor

Shelley

Stayed 4 nights in Oct 2025

4/10 Poor

Tasha

Travelled with group
Disliked: Staff & service, amenities
No explanation. The weekend front desk was rude and abrupt and as an honors member I was not given my complimentary bag . The hotel was basic never any staff around. Beds were not made. Worst stay ever!
Stayed 2 nights in Nov 2025

8/10 Good

Frank, Powder Springs

Liked: Cleanliness, property conditions & facilities
A very nice room, although I had to ask how to turn on the sconce lights next to the bed, smdh lol. I would ask to make sure that the bathroom shower be clear of stray hairs on the wall. I get it, things happen. Just a quick once over before turning the room over will do. Thank you Ms. Betty for keeping my room straight.
Nice bathroom, water pressure is good in the shower, look out for stray hairs! Lol.
Stayed 5 nights in Oct 2025