See all properties
Save

Courtyard by Marriott New Orleans Warehouse Arts District

3.0 star property
Hotel with an outdoor pool, steps from Ernest N. Morial Convention Center

Photo gallery for Courtyard by Marriott New Orleans Warehouse Arts District

Lobby
Lobby
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is NZ$217
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
300 Julia St, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪6 min walk‬
  • Place, National World War II Museum
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.2 out of 10
Very good
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

You may also like

Ad
Exterior

Holiday Inn New Orleans West Bank Tower by IHG

Terrytown
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$225
includes taxes & fees
18 Dec - 19 Dec
Holiday Inn New Orleans West Bank Tower by IHG

About the area

New Orleans

Courtyard by Marriott New Orleans Warehouse Arts District puts you in the heart of New Orleans, steps from Ernest N. Morial Convention Center and within a 10-minute stroll of Canal Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Magazine Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Julia Street Cruise Terminal - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • National World War II Museum - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬1 min walk
  • ‪Easy Virtue - ‬3 min walk
  • ‪Briquette - ‬2 min walk
  • ‪Legacy Kitchen - ‬3 min walk

About this property

Courtyard by Marriott New Orleans Warehouse Arts District

Hotel with an outdoor pool, steps from Ernest N. Morial Convention Center
Courtyard by Marriott New Orleans Warehouse Arts District offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3874 square feet (360 square metres) and includes conference space. A library, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott New Orleans Warehouse Arts District. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3874 sq ft of conference space
  • 360 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Courtyard by Marriott New Orleans Warehouse Arts District offers 202 accommodations with a safe and coffee/tea makers. 26-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Reception
SpringHill Suites by Marriott New Orleans Warehouse Arts District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,007 reviews
The price is NZ$219
includes taxes & fees
21 Dec - 22 Dec
SpringHill Suites by Marriott New Orleans Warehouse Arts District

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 40 per day)
  • Valet parking on site (USD 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,874 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Covered self-parking fee: USD 40 per day
  • Valet parking fee: USD 45 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel New Orleans Downtown/Convention Center
Marriott Courtyard New Orleans Downtown/Convention Center
Courtyard by Marriott New Orleans Downtown/Convention Center
Courtyard by Marriott New Orleans Warehouse Arts District Hotel

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott New Orleans Warehouse Arts District?

Courtyard by Marriott New Orleans Warehouse Arts District offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott New Orleans Warehouse Arts District?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott New Orleans Warehouse Arts District on 21 Dec 2025 start from NZ$216.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott New Orleans Warehouse Arts District?

Yep, Courtyard by Marriott New Orleans Warehouse Arts District has a covered self car park for USD 40 per day. A self car park is also available, for a fee.

Does Courtyard by Marriott New Orleans Warehouse Arts District have a pool?

Courtyard by Marriott New Orleans Warehouse Arts District has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is Courtyard by Marriott New Orleans Warehouse Arts District family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott New Orleans Warehouse Arts District is a hit with families.

Does Courtyard by Marriott New Orleans Warehouse Arts District serve breakfast?

You bet, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott New Orleans Warehouse Arts District?

No, Courtyard by Marriott New Orleans Warehouse Arts District does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott New Orleans Warehouse Arts District?

Yep, you can grab a meal at Courtyard by Marriott New Orleans Warehouse Arts District's onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott New Orleans Warehouse Arts District?

Check-in begins at 4 PM. Check-out time is 11 AM.

Courtyard by Marriott New Orleans Warehouse Arts District Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tracey

Travelled with partner
Disliked: Amenities, property conditions & facilities
I did not get the room that I booked and paid for. Toilet leaked the whole weekend and no other rooms were available they said !!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheneka

Stayed 1 night in Sep 2025

6/10 Okay

Marcellus

I like location was close to all places of interest, you can walk to Bourbon St, walk to Super Dome. I didn’t like that the hotel was under construction and didn’t offer any entertainment
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet did not flush and the tv was not working properly. We did got another room,but we had problems with the tv. Still
Stayed 2 nights in Aug 2025

6/10 Okay

Shaishav

Hotel is too good. Surrounding area is little scary.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheneka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything about my stay was wonderful! The staff was friendly, the hotel was nice and clean, and our room was comfortable! The valet guy was super nice and helpful as well!
Stayed 1 night in Aug 2025

10/10 Excellent

Bridget

Stayed 3 nights in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sheena

Stayed 1 night in Jul 2025

10/10 Excellent

tanya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel , wish the bar was open and better breakfast options
Stayed 2 nights in Aug 2025

6/10 Okay

Bobbette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Clara, Memphis

Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

monica

Stayed 2 nights in Jul 2025

8/10 Good

Joan

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Cree

Stayed 2 nights in Jul 2025

2/10 Terrible

Raymond

Stayed 1 night in Jul 2025

8/10 Good

david, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff from valet, front desk, and breakfast crew. I gave the condition of the building a good, though needs maintenance... while I was there. It could be for work request. Other than good 4/5
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Very nice staff
Stayed 1 night in Jul 2025

8/10 Good

Alejandro

Stayed 2 nights in Jul 2025

8/10 Good

d

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Xenobia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in, told the front desk employee that I had 2 separate reservations. One was prepaid through my company. Employee asked my name & proceeded to tell me my reservation had been cancelled instead of asking for the confirmation number from my company. Long story short, I wasn’t at the correct property to begin with. Instead of the clerk saying ma’am we have no reservations with that company so I could’ve figured out my error, she instead allowed me to move forward with expensing a room on my personal card. $680 for me to check in a room that was outdated, dirty, & had roaches. Initially I was only offered 5000 points & moved to a different room. It took the front desk manager to comp the first nights stay but refused to comp the second night after being told about her employees error. I wouldn’t recommend nor stay at this property ever again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keeara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025