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The Royal Sonesta New Orleans

4.5 star property

Photo gallery for The Royal Sonesta New Orleans

Courtyard
Suite, 1 King Bed (Back Patio Split Level)
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$379
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
300 Bourbon St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Place, French Market
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(127 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Interior)

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

8.0 out of 10
Very good
(68 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Executive Level)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Executive Level)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (RClub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Semi-Private Balcony (Interior)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

Suite, 2 Bedrooms (Interior)

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bathtub (Patio)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

New Orleans

A luxury stay in New Orleans awaits you at The Royal Sonesta New Orleans. Within just a 10-minute stroll, you'll find Bourbon Street and Jackson Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .Desire Oyster Bar is open for breakfast, lunch and dinner. Le Booze is the hotel's own bar, serving drinks along with light fare. Enjoy the nightclub, 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class French Quarter hotel include French Market and Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Royal Street - 2 min walk - 0.2 km
  • Saenger Theatre - 5 min walk - 0.5 km
  • Jackson Square - 8 min walk - 0.7 km
  • French Market - 10 min walk - 0.9 km

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Mambo’s - ‬1 min walk
  • ‪The Beach on Bourbon - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Olde Nola Cookery - ‬1 min walk

About this property

The Royal Sonesta New Orleans

The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1969
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Royal Sonesta New Orleans offers 483 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (122 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 05 February and 09 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Royal Sonesta New Orleans?

The Royal Sonesta New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on 5 Apr 2026 start from NZ$379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta New Orleans?

Yep, The Royal Sonesta New Orleans has valet parking with in/out privileges for USD 55 per day.

Does The Royal Sonesta New Orleans have a pool?

Yep, and guests love it! The Royal Sonesta New Orleans has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at The Royal Sonesta New Orleans?

The Royal Sonesta New Orleans features a nightclub, an outdoor pool and 2 restaurants.

What makes The Royal Sonesta New Orleans a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Sonesta New Orleans.

Is The Royal Sonesta New Orleans family-friendly?

You bet! With amenities such as a picnic area and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Royal Sonesta New Orleans is a hit with families.

Does The Royal Sonesta New Orleans serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at The Royal Sonesta New Orleans?

No, The Royal Sonesta New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta New Orleans?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta New Orleans?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2095 out of 3193 reviews
Rating 8 - Good. 579 out of 3193 reviews
Rating 6 - Okay. 286 out of 3193 reviews
Rating 4 - Poor. 106 out of 3193 reviews
Rating 2 - Terrible. 127 out of 3193 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Keith, Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purchased stay via Expedia and it said on receipt that all fees and taxes were included in purchase yet had $50 in taxes applied at checkout
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent ❤️💙
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Stayed 3 nights in Dec 2025

10/10 Excellent

Bobby

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfectly located in the heart of Bourbon Street area, easy walking distance to everything (we valeted our car upon arrival & never moved it until leaving). The rooms are modest, but nice for a renovated building of this era. The lobby, coffee shop and bar are fabulous. The staff were great. The Christmas decor was amazing. I'd happily recommend the Royal Sonesta!
Stayed 4 nights in Dec 2025

10/10 Excellent

Christa

Liked: Cleanliness, property conditions & facilities
Not completely up to my expectations. Beautiful hotel! Didn’t service my room as I would have liked. Service more like a 3 star hotel. I’ve stayed at nicer properties in New Orleans for much less.
Stayed 5 nights in Dec 2025

6/10 Okay

David

Travelled with group
Liked: Property conditions & facilities
Room was nothing special. The closet closed on you every time you tried to get clothes. Was told the hotel was out of coffee. Spent premium price on a mediocre stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Umesh

Stayed 3 nights in Dec 2025

4/10 Poor

Debra

Travelled with family
Disliked: Staff & service
Front desk never answered phone, room not cleaned until I asked at front desk at 4:30pm. They ran out of K-cups for room, hvac system was inconsistent. Hotel looks a bit tired.
Stayed 2 nights in Dec 2025

10/10 Excellent

April

Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay. Even though Bourbon street was right outside it was quiet in our room. Very convenient to walk right outside of the door and shop, eat or party. Only thing we didn’t like was the promises of a free gift for our stay and a few other small promises that they did not actually give us.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle King

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location great room
Stayed 2 nights in Dec 2025

8/10 Good

Penelope

Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities
Great view of Bourbon St. on our balcony. Excellent staff including Caleb the doorman who is a true professional of the likes of which few hotels still retain these days. I will be glad to come back and have the same room and balcony.
Main hallway during Christmas season. Very proper hotel  and staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance of all things wonderful in New Orleans.
Stayed 1 night in Nov 2025

8/10 Good

gwendolyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Good thing everything we wanted to see for the most part was near by, because the weekend we stayed there the police shut down all the roads in the french quarter area and we couldn't drive anywhere after lunch time (sort of trapped there after lunch). All the staff was helpful and nice. Clean room. Only thing I can say bad about it was the room we had was next to the public bathroom for the pool and we could hear the toilet flush from it into the late evening hours. We didn't eat there so can't comment on there food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place for a couples getaway. But… know that if you get a balcony on Bourbon St. the sound coming from the bars across from you are so loud inside your room that it is like you are in a dance club from dark until at least 2:00am. Great views
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities
Great room! Great staff! Great service!
Stayed 3 nights in Dec 2025

6/10 Okay

Hope, Exeter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beware that there is a 100 per night hold incidentals and NO warning about that. for someone that does not have a credit card and uses a debit card, well lets just say that it froze 1/3 of the money I had planned to use on vacation. the lady that checked me in just kept saying it was the policy! Frustrating!
Stayed 5 nights in Dec 2025

10/10 Excellent

Pooja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is amazing. Close to food, street cars, easy drop off by Ubers, close to rental cars The rooms were clean. So well decorated during the holidays. I will never stay anywhere else.
Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was grande just like the grand ol’ hotel she is. Food was amazing in both restaurants and the coffee was great in PJ’s
Stayed 3 nights in Dec 2025

10/10 Excellent

Conley

Stayed 1 night in Dec 2025

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and the hotel is well maintained
Stayed 4 nights in Dec 2025

10/10 Excellent

Connor

Stayed 1 night in Dec 2025