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Trident Inn & Suites, New Orleans

2.5 star property
Hotel in New Orleans with free breakfast and seasonal outdoor pool

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Desk, free WiFi, bed sheets, wheelchair access
Free daily continental breakfast
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
Desk
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

At Trident Inn & Suites, New Orleans, you'll be 16.8 km (10.4 mi) from Bourbon Street and 18.6 km (11.6 mi) from Caesars Superdome. Highlights at this hotel include free continental breakfast and free self-parking. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute drive of this New Orleans East Area hotel include Canal Street and Frenchmen Street.

What's nearby

  • Bourbon Street - 16 min drive - 19.3 km
  • Canal Street - 17 min drive - 22.1 km
  • Caesars New Orleans Casino - 17 min drive - 22.1 km
  • Ernest N. Morial Convention Center - 18 min drive - 22.8 km
  • Port of New Orleans - 19 min drive - 25.0 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪KFC - ‬11 min walk

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and seasonal outdoor pool
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in.

We should mention

  • The seasonal pool will open on 10 May and close on 31 August.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Frequently asked questions

What is the cancellation policy at Trident Inn & Suites, New Orleans?

Trident Inn & Suites, New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Trident Inn & Suites, New Orleans?

Yep, Trident Inn & Suites, New Orleans has a free self car park.

Does Trident Inn & Suites, New Orleans have a pool?

Trident Inn & Suites, New Orleans has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open noon to 8:00 PM (Seasonal outdoor pool open from May 10 to August 31).

Does Trident Inn & Suites, New Orleans serve breakfast?

Yep, free continental brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Trident Inn & Suites, New Orleans?

No, Trident Inn & Suites, New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at Trident Inn & Suites, New Orleans?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Trident Inn & Suites, New Orleans?

No, pets are not allowed.

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 314 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 119 out of 1005 reviews
Rating 2 - Terrible. 225 out of 1005 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local eats
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Liked: Property conditions & facilities
The floor was sticky and the staff was rude except the security.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel is worth the stay. Beds are very comfortable. Rooms are good size. Very clean inside and out. Even the elevator was clean and smelled good. We felt very safe in the area.
Stayed 4 nights in Mar 2025

8/10 Good

Salina

Travelled with family
Liked: Cleanliness
Overall works well on a budget. Break time was short especially when you have a family. Wish that towels were changed daily.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Property was ok it had a smell in the halls. The gate for parking we loved! We just needed a place for a couple hours. Woke up got breakfast it was ok. There was roach in the restroom. Beds are firm with 3 pillows.
Stayed 1 night in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cary M.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

bashir

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 85 year old Mom had her room and said she when she come back to New Orleans she wants to stay at the Trident.
Stayed 2 nights in Mar 2025

2/10 Terrible

Victory

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Taquiya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am not normally one for negative reviews, i have stayed in bad hotels before, so that's not what provoked this review. The customer service was terrible. We arrived, room was clean but missing a towel for our 2 person reservation. There were no phones in the room so my husband went to desk to request towel. He was not properly listened to, and she requested a return of towels which didn't make sense considering we had just arrived and all we needed was a second towel. She then offered him one clean and one dirty (yes you heard me right!) I believe despite his refusal he was still given a dirty towel. Our second day room service didn't come at all, and i had to return to the desk and explain the issue to the once again rude front desk woman. (With used towels and rags in hand) She did however spring into action upon realizing, my room had not been attended and this time gave us clean linen in exchange for our dirty. No garbage was collected that day. Breakfast was from 7am.to 9am. And not 1 second after, they would rope it off. The breakfast was not continental, they offered a waffle maker and dry products.The juice machine was broken, there were signs for broken things everywhere which caused me to miss the no food outside the breakfast area sign that the owner very rudely eve's dropped on my phone conversation to fuss at me about. When I had absolutely no food in my hand whatsoever. My toilet broke, we were handed a plunger to fix,bathroom door was broke. Not good stay.
Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little nervous but it was a great stay! Super clean, service was great, highly recommend for the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i walked in it smelled so good.nice lounge area..Check in was easy with only a fifty dollar deposit not the hundred mentioned online.hotel is gated for your safety which was a plus for me! So you cant get in the gate or doors without the key card! Room was clean and spacious. Bed slept like a cloud. The shower water get so hot you dont want to get out! Small breakfast was served from 7-9am. Those muffins put me back to sleep! I was so surprised at this hotel being so ducked off. And thats exactly what i needed because it was still close to everything! Def my new spot to stay! Such a nice and respectful staff!
Stayed 2 nights in Mar 2025

2/10 Terrible

Cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were other peoples hair in the bathtub. The whole place looked nothing like the pictures. Roaches, dirty floors, and a dirty bathtub. The “breakfast” is cereal, waffles, toast, or a muffin. No type of protein and the only drink is coffee and milk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price. Very comfortable rooms. Great location. Well lit. Helpful staff. Security gate.
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement seen bugs and room
Stayed 4 nights in Mar 2025

10/10 Excellent

Celeste

Stayed 2 nights in Feb 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing
Stayed 2 nights in Mar 2025

8/10 Good

Pablo

Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and stay!
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mayra

Stayed 1 night in Mar 2025