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5.0 out of 5

"This is a great place to just relax and unwind. A comfortable walk from Wulai but then far enough out to be relaxing. The hot spring water is pumped i ... " More

By a verified traveller on Fri 09 Feb 2018

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Hotel Description

At Volando Urai Spring Spa and Resort you'll be 2.2 km (1.4 mi) from Wulai Old Street and 3.2 km (2 mi) from Lover's Trail. Highlights at this hotel include 2 restaurants, a full-service spa, and free breakfast (local cuisine).

A day of pampering at Dasha Spa can include massages, body scrubs, and body treatments along with access to the hot springs/mineral springs and sauna. The fine-dining restaurant, Soyan, is open for breakfast and dinner. Enjoy the spa tub and sauna as well as access to hot springs. Business amenities include 2 meeting rooms and limo/town car service. Other amenities include free WiFi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Wulai hotel include Wulai Waterfalls and XinXian Trail.

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$915* Per night/room 6 May - 7 May

Rooftop Suite Double (Include French Dinner and American Breakfast)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grandview Double Room, River View (Include French Dinner and American Breakfast)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Volando Urai Spring Spa and Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Volando Urai Spring Spa and Resort

Everyone (1)
5 out of 5

Relaxing Stay

This is a great place to just relax and unwind. A comfortable walk from Wulai but then far enough out to be relaxing. The hot spring water is pumped into the bathroom which is just great, the bed super comfortable and the food was excellent.

Posted by , from Hong Kong on 9 Feb. 2018

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About the Volando Urai Spring Spa and Resort

Location No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341

Renovations + Closures

The following facilities are closed on Wednesday:

  • Hot springs

Property Features

Volando Urai Spring Spa and Resort offers its guests a full-service spa, hot springs, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include 2 meeting rooms and limo/town car service. A sauna, spa services, and a terrace are also featured at the business-friendly Volando Urai Spring Spa and Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star New Taipei City hotel.

  • 1 building
  • 22 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Wulai Scenic Train Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Separate bedroom
  • Spring water bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Soyan - This fine-dining restaurant serves breakfast and dinner. Reservations are required.

Siliq Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 5
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 12
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at noon

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 8 are not allowed at this adults-only property. All guests 8 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 8
  • Caters to adults only
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Urai Volando
  • Volando Urai
  • Volando Urai Spring
  • Volando Urai Spring Spa
  • Volando Urai Spring Spa & Resort New Taipei City
  • Volando Urai Spring Spa New Taipei City
  • Volando Urai Spring Spa Resort
  • Volando Urai Spring Spa Resort New Taipei City
  • Volando Urai Spring Taipei Ci
  • Volando Urai Spring Spa And
  • Volando Urai Spring Spa and Resort Hotel
  • Volando Urai Spring Spa and Resort New Taipei City
  • Volando Urai Spring Spa and Resort Hotel New Taipei City

You should know

  • Hot springs access available from 10:00 AM to 11:00 PM.
  • This is an adults-only property and guests under 8 years old aren't allowed.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.