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Ace Hotel New York

4.0 star property
Upscale hotel, walk to 5th Avenue

Choose dates to view prices

Ace Hotel New York

Photo gallery for Ace Hotel New York

Lobby
Front of property
Small Room One Full Bed | Living area
Lobby sitting area
42-inch LCD TV with cable channels, TV

Overview of Ace Hotel New York

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Restaurant

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Multiple View (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Multiple View (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View (Loft Suite)

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, City View (Loft Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Large)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, City View (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, City View (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area
Arlo NoMad
Pet-friendly
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very good, (1339)
The price is NZ$517
for 1 night
includes taxes & fees
10 May - 11 May
Arlo NoMad

About the area

New York

Ace Hotel New York places you in the centre of New York, steps from 5th Avenue and within a short 5-minute stroll of Madison Square Park. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The restaurant, Koloman, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and coworking space. Added amenities include free WiFi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel, walk to 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 290 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 290 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 51.64 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Self-parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 28 Apr 2024 start from NZ$506.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 59.00 per day.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1004 reviews" "
Rating 8 - Good. 273 out of 1004 reviews" "
Rating 6 - Okay. 146 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are rather small and my key card quit working repeatedly but everything else was good.
Stayed 2 nights in Dec 2023

10/10 Excellent

DAMIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid vibes
Thank you for the free upgrade! I tuned the guitar in 311 but the pencil sharpener was randomly missing.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It's nice
Good location, close to a subway line. Can get noisy on lower floors with the garbage trucks but I think that's expected. The large queen room has lots of room, but not sure the bed is actually a queen. Lobby bar is great. The room has a quaintness but it also has a bit of a run down feel, could use an update.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We will be back!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service
Considering the rates for this place I was shocked to find the bathroom had mold. Besides that and the noise it was ok. Check in was great front desk employee David was very friendly and helpful.
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
blah
there was not a microwave on the premise. not just my room but the entire hotel. what?! the german guy at the front desk reception was unfriendly with that typical ‘i’m too good to be here’ attitude. you know the type. perfect for the DMV but not the first person to greet a new guest. the heating thing in my room was too noisy. the hallway was drab dreary and depressing. would not revisit. ever.
Stayed 2 nights in Jan 2024

6/10 Okay

Thom

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024