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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Hotel with a 24-hour business centre, a short walk to 5th Avenue

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Exterior
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$299
includes taxes & fees
13 July - 14 July

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(68 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(198 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.8 out of 10
Good
(117 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(90 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Hilton Garden Inn New York/Manhattan-Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Empire State Building and Macy's.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on 13 Jul 2025 start from NZ$298.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/Manhattan-Chelsea?

Yep, Hilton Garden Inn New York/Manhattan-Chelsea has a covered self car park for USD 55.00 per day.

Are there any beaches close to Hilton Garden Inn New York/Manhattan-Chelsea?

The closest beach to Hilton Garden Inn New York/Manhattan-Chelsea is Coney Island Beach (19.5 km).

Is Hilton Garden Inn New York/Manhattan-Chelsea family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/Manhattan-Chelsea is a hit with families.

Does Hilton Garden Inn New York/Manhattan-Chelsea serve breakfast?

You bet, cooked-to-order breakfast is served weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Manhattan-Chelsea?

No, Hilton Garden Inn New York/Manhattan-Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1297 out of 3013 reviews
Rating 8 - Good. 929 out of 3013 reviews
Rating 6 - Okay. 461 out of 3013 reviews
Rating 4 - Poor. 186 out of 3013 reviews
Rating 2 - Terrible. 140 out of 3013 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a complete renovation
Stayed 2 nights in Mar 2025

8/10 Good

BELKIS

Travelled with partner
Liked: Cleanliness, staff & service
Bed was too hard and towels were wear out it’s very noisy difficult to sleep, the noise from the street and from the hallway is very annoying.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos

Place not bad just the wall are paper thin so could hear everyone accross the floor
Stayed 3 nights in Mar 2025

2/10 Terrible

Steven

Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle Francis

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here and would stay again. It was the perfect hub to go explore the city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I love this area (Flower District!) and street in particular (W 28th). It is super close to Penn Station, 6th Ave/Street of Americas, and youre surrounded by restaurants and coffeeshops (Pret, Bagel Pub, McDonald's for the kids, Bodega and Duane Read a block away, etc). The hotel was convenient, comfortable, and safe. The elevators (there are 2) were timely (which matters!!), and staff were friendly. I found some hair in the bathroom when we checked in, bit other than that, no complaints. Would come back and atay here again!
Stayed 4 nights in Mar 2025

6/10 Okay

Roberto

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

JESSICA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property was a good location, walkable to lots including subway stations. It was somewhat loud at night but I’m sure much quieter than it would be staying in Times Square. The room was okay, clean and what you would expect. We had a terrible experience where our toilet was clogged at 11:00 pm and front desk did not have a plunger and was not able to look for a plunger. I even asked to be moved rooms if they couldn’t fix it and they said nothing was available so me with 3 kids in a hotel with no usable toilet until we checked out the next morning. For that I would definitely not choose this hotel again.

10/10 Excellent

sarah

Travelled with group
Liked: Amenities
Great location and staff
Stayed 4 nights in Mar 2025

6/10 Okay

Husan, London

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel needs upgrading with massive investment! Facilities are super poor with constant loud noise if people in other rooms use showers. There was an unpleasant constant smell that I have to deal with every day. Bathroom facilities are in poor condition. Door lock is loose which not safe at all when sleeping. Tea making machine does not work at all and dust is everwhere.
Stayed 5 nights in Mar 2025

10/10 Excellent

CHRISTINE R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 7 nights in Mar 2025

10/10 Excellent

Tenille

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2025

10/10 Excellent

Thylia

Stayed 2 nights in Mar 2025

10/10 Excellent

Saida

Stayed 2 nights in Mar 2025

10/10 Excellent

Huseyin

Stayed 2 nights in Mar 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Amenities
Small room, one desk chair. Could easily fit a comfortable chair. Noisy from outside and inside. Toilet seat had peeling paint. No restaurant at this time. Room did have microwave and refrigerator.
Stayed 3 nights in Mar 2025

8/10 Good

Diana

I

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Liked: Staff & service
Facilities are a little run-down: chipped paint, closet door hinges that are about to fail, sink stopper that doesn't close, bathroom overhead light/exhaust fan that doesn't work. Staff was pleasant and location is good.
Stayed 4 nights in Mar 2025

2/10 Terrible

Youngmin

Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025