Hilton Garden Inn New York/West 35th Street

3.0 star property
Hotel with a bar, 5-minute walk to Empire State Building

Photo gallery for Hilton Garden Inn New York/West 35th Street

Exterior
Restaurant
Lobby
Reception
Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$238
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
63 West 35th Street, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Double Room with City View

  • Sleeps 4

King Room with City View

  • Sleeps 2

King Room

  • Sleeps 2

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

Mobility Accessible King Suite with Bathtub

  • Sleeps 2

Room, 1 Double Bed, City View (Macy's Parade)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds (Macy's Parade)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Macy's Parade)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Macy's Parade)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

King Room With Seasonal Parade View

  • Sleeps 2

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(102 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(285 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(227 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Separate bedroom
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Two Double Beds

  • Sleeps 4

Double Room With Seasonal Parade View

  • Sleeps 4

Double Room With City And Seasonal Parade View

  • Sleeps 4

King Room With City And Seasonal Parade Views

  • Sleeps 2

1 King Bedroom With Seasonal Parade View

  • Sleeps 2

King Suite

  • Sleeps 2

King Room with Empire State View

  • Sleeps 2

Two Double Room with Empire State View

  • Sleeps 4

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About the area

New York

Hilton Garden Inn New York/West 35th Street puts you in the heart of New York, within just a 10-minute stroll of Empire State Building and Times Square. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Lobby Bar is the hotel's own lobby lounge. 391 square feet (36 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Manhattan hotel include Rockefeller Center and American Lyric Theater.

What's nearby

  • Macy's - 1 min walk - 0.1 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬1 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Wafels & Dinges Cabana - ‬1 min walk

About this property

Hilton Garden Inn New York/West 35th Street

Hotel with a bar, 5-minute walk to Empire State Building
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 391 square feet (36 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn New York/West 35th Street. For a fee, parking is available.

This 3-star New York hotel is smoke free.

  • 1 building
  • 298 guestrooms or units
  • 31 levels
  • 391 sq ft of conference space
  • 36 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Hilton Garden Inn New York/West 35th Street offers 298 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 66 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 391 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25.00 per person
  • Covered self-parking fee: USD 66 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street
Hilton Garden Inn New York West 35th Hotel New York City
Hilton Garn Inn YorkWest 35th
Hilton York West 35th York
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn New York/West 35th Street New York
Hilton Garden Inn New York/West 35th Street Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/West 35th Street?

Hilton Garden Inn New York/West 35th Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/West 35th Street?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/West 35th Street on 22 Feb 2026 start from NZ$237.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/West 35th Street?

Yep, Hilton Garden Inn New York/West 35th Street has a secured covered self car park for USD 66 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Garden Inn New York/West 35th Street?

The closest beach to Hilton Garden Inn New York/West 35th Street is Coney Island Beach (20 km).

What makes Hilton Garden Inn New York/West 35th Street a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn New York/West 35th Street.

Is Hilton Garden Inn New York/West 35th Street family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/West 35th Street is a hit with families.

Does Hilton Garden Inn New York/West 35th Street serve breakfast?

Yeah, our travelers enjoy the continental brekkie here! Served weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hilton Garden Inn New York/West 35th Street?

No, Hilton Garden Inn New York/West 35th Street does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn New York/West 35th Street?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn New York/West 35th Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1937 out of 3058 reviews
Rating 8 - Good. 773 out of 3058 reviews
Rating 6 - Okay. 222 out of 3058 reviews
Rating 4 - Poor. 59 out of 3058 reviews
Rating 2 - Terrible. 67 out of 3058 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jothimanikandan

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location to many fun activities
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 7 nights in Oct 2025

10/10 Excellent

Hiral

Stayed 5 nights in Oct 2025

10/10 Excellent

Shantell, Chester

Nice hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Juovanna

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean. Staff was pleasant. Bartender was gracious. There were fruit flies/gnats at the bar area that swayed me against ordering any appetizers with my drink. Not sure if that was just a one-off occurrence. Overall good stay at this location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ivette

Stayed 1 night in Oct 2025

10/10 Excellent

Enjoli

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and close to most things
Stayed 2 nights in Oct 2025

10/10 Excellent

Tori

Liked: Cleanliness
Great place to stay! Would definitely recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Yisandra

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Paige

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was clean. Location was great! Staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 4 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great place to stay in New York. We stayed for 7 nights and found it to be clean and housekeeping kept it comfortable throughout our entire stay. The hotel is centrally located including near subways and restaurants/takeout options. Also near a Target for food for room to make use of microwave and fridge in room. we asked for a kettle which was provided so used in addition to coffee machine. Gym in basement was also used. Bathrooms had shower gel and shampoo and conditioner provided plus hand wash. All staff were really helpful and friendly. Loved our stay and we would come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for one night
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Maria

Stayed 2 nights in Oct 2025

8/10 Good

yumiko, Hachioji Izumi-Mati 682-1

Stayed 3 nights in Oct 2025

8/10 Good

yumiko, Hachioji Izumi-Mati 682-1

Travelled with family
Liked: Cleanliness, amenities
眺めはすごくよかったのですが、エレベーターの隣の部屋で、エレベーターの動く音がうるさかった。
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was quick to make us comfortable in a family adjoining room. With all 5 of us close together made it great. Hotel is clean and close to all the sites. Plus they set up a car service for airport. So convenient and great driver. This is a hotel I will stay at again plus recommend to friends and family.
Stayed 3 nights in Oct 2025

4/10 Poor

Caitlin, Bentonville

Travelled with family
Liked: Cleanliness, staff & service
Only 2 outlets in our room worked. Pillows were very flimsy and constantly fell behind the bed. Blankets were very thin. Staff were kind and brought stuff when asked but wouldn’t say they went above and beyond. We paid extra for a city view and we got an 7th floor room with a view of a back of a building no city view at all. Expected more for it being a Hilton and for the price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 2 nights in Oct 2025