"The room was as expected but the reception staff were so dismissive and unpleasant that it made any interaction with them difficult. Perhaps this is ... " More
This smoke-free hotel offers free WiFi in public areas, a 24-hour fitness center, and concierge services. Additionally, you'll find a 24-hour front desk, a garden, and express check-out. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM.
Attractions within a 10-minute walk of this 3.5-star Manhattan hotel include Broadway and Bryant Park.
24 Apr. 2024 by Customer Service
Tracy, it's regrettable that your recent visit was not up to par. We understand your concerns with the interaction you had with the reception team and the situation outside the premises. Your feedback is valuable to us, and we will take necessary measures to improve these aspects. Our goal is to ensure every guest feels welcomed and comfortable during their stay. We hope you'll consider us again in future to witness the improvements firsthand.
18 Apr. 2024 by Customer Service
Sunil, thank you for the glowing recommendation! We're delighted to hear how much you enjoyed your stay at the Holiday Inn New York City - Times Square. We appreciate you acknowledging our prime location and the helpfulness of our team members. It's truly rewarding for us to hear that you felt well looked after during your visit. We're sincerely looking forward to welcoming you back on your next holiday to New York City.
As a guest of Holiday Inn New York City - Times Square, an IHG Hotel, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. Holiday Inn New York City - Times Square, an IHG Hotel also features a garden, concierge services, and dry cleaning/laundry services. This 3.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Offsite parking discounted rates available
Holiday Inn New York City - Times Square, an IHG Hotel offers 271 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.