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Hotel 27 by LuxUrban

2.5 star property
Art Deco hotel in New York with a 24-hour front desk

Photo gallery for Hotel 27 by LuxUrban

Staircase
1 Double Bed Room
Premium bedding, pillow-top beds, desk, laptop workspace
Reception
Free toiletries, hair dryer, towels, soap

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$354
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
62 Madison Avenue, New York, NY, 10016
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪17 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for 1 Double Bed Corner Room

1 Double Bed Corner Room

1 Double Bed Corner Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Deluxe Room

1 Double Bed Deluxe Room

1 Double Bed Deluxe Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds Mobility Accessible Room

Premium bedding, pillow-top beds, desk, laptop workspace

2 Double Beds Mobility Accessible Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Room

Premium bedding, pillow-top beds, desk, laptop workspace

2 Double Beds Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed Room

1 Double Bed Room

1 Double Bed Room

7.6 out of 10
Good
(11 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

New York

Hotel 27 by LuxUrban puts you in the heart of New York, steps from 5th Avenue and within a 10-minute stroll of Empire State Building. Highlights at this boutique hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free wired Internet in public areas, a 24-hour front desk and multilingual staff. Added amenities include luggage storage. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this Manhattan hotel include Madison Square Garden and Gramercy Park.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 13 min walk - 1.1 km
  • Times Square - 17 min walk - 1.5 km
  • Broadway - 17 min walk - 1.5 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • 28 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Cafe Grumpy - ‬1 min walk
  • ‪BLACKBARN Restaurant - ‬2 min walk
  • ‪Seven Grams Caffé - ‬1 min walk
  • ‪The Tusk Bar - ‬1 min walk
  • ‪Olde City Cheesesteaks & Brew - ‬1 min walk

About this property

Hotel 27 by LuxUrban

Art Deco hotel in New York with a 24-hour front desk
Hotel 27 by LuxUrban offers its guests multilingual staff. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 12 levels
  • Built in 1902
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Hotel 27 by LuxUrban offers 72 accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room microwave
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 1902
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Frequently asked questions

What is the cancellation policy at Hotel 27 by LuxUrban?

Hotel 27 by LuxUrban offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel 27 by LuxUrban?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel 27 by LuxUrban on 7 Sept 2025 start from NZ$353.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel 27 by LuxUrban?

Onsite parking is limited.

Are there any beaches close to Hotel 27 by LuxUrban?

The closest beach to Hotel 27 by LuxUrban is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Hotel 27 by LuxUrban?

No, Hotel 27 by LuxUrban does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 27 by LuxUrban?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 880 reviews
Rating 8 - Good. 293 out of 880 reviews
Rating 6 - Okay. 139 out of 880 reviews
Rating 4 - Poor. 71 out of 880 reviews
Rating 2 - Terrible. 73 out of 880 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Fallon

Stayed 3 nights in Feb 2025

2/10 Terrible

Fallon

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Worst Hotel Experience Ever! No Sleep

1-Star Review This was the worst hotel experience I’ve ever had. There was incredibly loud construction right outside my window from midnight to 9am every night, and I couldn’t sleep at all. When I asked to switch rooms, they refused. The cleaning service didn’t restock basic toilet paper, and I ended up having to use facial tissues in the middle of the night because it was too late for me to ask for more. The original 2 rolls in the room were used and 90% finished when I arrived on my first day. The walls were paper thin, and I was constantly disturbed by doors slamming all night long. On top of that, they didn’t accept American Express, which was the only card I had on me. Because of this, the front desk assumed I was leaving and didn’t give me a room key. Their concierge never notified me when my food arrived, and their phone system was down, so I couldn’t reach anyone at the front desk. I even tried calling their 1-800 number and was kept on hold for 20 minutes before being disconnected. There were about 8 holes in the walls from art they took down that they didn’t even patch up. Everything about the stay was frustrating, from the lack of sleep to the poor communication and service. I would never stay here again or recommend it to anyone.
Stayed 3 nights in May 2025

2/10 Terrible

Alfredo

Liked: Amenities
Disliked: Cleanliness
DO NOT COME TO THIS HOTEL. There are so many in the area, and any money you may save by getting a cheaper room in this hole is not worth it. My room was in the ninth floor, and it was incredibly noisy and incredibly cold. I could deal with this, but then on my first night (around 12:30 AM) I found so many bed bugs in my bed. When I complained in the lobby they switched me to another inferior room. The next day I talked to the manager, and he was apathetic at best. He seemed to imply that I could be making what happened to me up, until I showed him the video I took of the bugs and he switched his tone up a bit. I also asked for further compensation, and he sarcastically said “I assume you want money?”, as if I was some sort of opportunist for asking for something for my troubles. He told me that another manager would reach out to me through email, and so I waited. This other manager eventually sent me such a disappointing response, one where he: Implied that there was only one bug Copied the first paragraph of the wikipedia page for mites Seemed to think that they had no control over the fact that there were bugs in my bed Did not offer any extra compensation I sent a reply, and to this day, this person has not written back. The rest of my stay was soured by this event. The cleaning staff was nice, but that’s about all I can say for this hotel. They also charge you per bag you leave at the front desk if you need to go somewhere after checking out, something other hotels
Stayed 5 nights in May 2025

8/10 Good

pedro

Great
Stayed 2 nights in May 2025

8/10 Good

Remi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

2/10 Terrible

Ashutosh, park ridge

Disliked: Cleanliness, amenities, property conditions & facilities
They say the first impression is the last impression. So true about this hotel! Your first impression is formed when you try to find the hotel. It's surprisingly hidden under big, bold signs of 'Psychic Reading' on the door. It didn't bother me much as I thought it's the inside that matters. Things got worse when I saw the room. The college dorms/hostels are more lavishly furnished than this place. It was simply atrocious. To make matters worse, the window air conditioner will make loud noise every minute. Asked for a different room and was told none is available. Asked for the manager and no manager is available. A completely callous attitude towards guests. Had to turn the AC off to be able to sleep at night. When I asked for manager's phone number I was given the general email address of the hotel. In other words, they could care less for you. I generally don't like to write negative reviews. But this experience made me realize that I'd be doing my fellow travelers a disservice if I didn't warn them about the perils of staying at this hotel. Avoid this place like plague!!
Stayed 1 night in May 2025

8/10 Good

Chitliene

Stayed 4 nights in May 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Kevin, Nellysford

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jerson David Avila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Spacious room.
Stayed 4 nights in May 2025

10/10 Excellent

Praneet

Stayed 1 night in Apr 2025

10/10 Excellent

mariah

Travelled with family
Liked: Staff & service
The front staff was extremely accompanying and kind. Made the stay as amazing as it was.
Stayed 3 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Terri

Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia, glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service

Great location but very basic accommodations

This property is in a great location, priced well for a family, but it is very basic. No central HVAC (it had a window unit for AC and heat), the floor was uneven in spots and the furniture was very thin and unstable.
Stayed 4 nights in Apr 2025

8/10 Good

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

rono

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Customer service was good. Property needs upgrading
Stayed 4 nights in Apr 2025

8/10 Good

Natale

Business traveller
Liked: Cleanliness, staff & service

Clean but not cosy

The property is in an amazing central location. The desk staff were sweet as well as the cleaning team. There didn’t seem to be any noticeable security, but I did not have any problems. The room was adequate, but the walls were thin and there was no double glazing on the window, making it noisy and chilly. There is no central heat, but a plug in heater was provided. I slept in a fleece jacket. The bedding was clean, but thin and not great quality. There was a microwave and a two plate stove plus a kitchen unit with a sink. The top drawers of the unit were missing however and the sink drain did not connect to anything/was not plumbed nor were the taps. There were also no mugs, bowls, pots or utensils to make the use of the microwave or stove top practical. The only light fitting was a bright fluorescent one. The bathroom was very clean and had a nice shower. Overall this is actually a reasonable option if you are on a budget, considering the area, but the room is not for hanging out in as it’s neither cosy nor comfortable.
Stayed 7 nights in Mar 2025

6/10 Okay

Yessenia, Melrose Park

Travelled with group
Liked: Cleanliness, staff & service
The hot water took for ever to came out in the shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 27 Lux Urban

The rooms are small; but, it was perfect for me as I traveled solo. Its location is perfect as you are close to Empire State Building & a quick subway ride or cab will take you to Central Park which is around 58th Street and 6th Avenue. If in good shape, walk on 5th Avenue and the Plaza Hotel is on the left & across the street Central Park South is Central Park. It’s worth going there! You are also close to Gramacy Park & 23rd Avenue & 6th or 7th Street u will find the iconic Chelsea Hotel. There are great restaurants down there also. I had a great stay! And would come again! It’s totally reasonable if you are on a severe budget as I am! Good luck in choosing your hotel!
Stayed 3 nights in Apr 2025

4/10 Poor

Sophie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

brandt leme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff are excellent highly reconmend this hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. thank you.
Stayed 2 nights in Jan 2025