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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden

Photo gallery for Hotel Hayden

Lobby sitting area
Suite, 1 King Bed (Chelsea) | Room amenity
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi
The current price is NZ$317
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Egyptian cotton bed sheets
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(100 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Hotel Hayden puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Herald Square and Chelsea Hotel.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • The Fleur Room
  • ‪The Wilson - ‬4 min walk
  • ‪Pioneers Bar NYC - ‬4 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪Cafe d'Avignon - ‬2 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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NEW YORKER BY LOTTE HOTELS

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is NZ$330
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hayden?

Hotel Hayden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hayden?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on 17 Aug 2025 start from NZ$246.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hayden?

Yep, Hotel Hayden has a self car park for USD 50 per night.

Are there any beaches close to Hotel Hayden?

The closest beach to Hotel Hayden is Coney Island Beach (19.5 km).

Is there a free airport shuttle available at Hotel Hayden?

No, Hotel Hayden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayden?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 206 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Worst hotel I’ve ever been at in Manhattan. AC didn’t work, room smelled moldy, shower was either burning hot or freezing. Mattress was so crushed on the edge it was like sleeping on an incline. I got what I paid for, but don’t believe any positive reviews.
Stayed 1 night in May 2025

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Syed Salik

Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely avoid this place

I just came back from my stay at the hotel Hayden and it was possibly the worst hotel I have stayed at in my time travelling. The air conditioning did not work through out my stay despite multiple complaints to the front desk staff. The shower has a half door which meant the bathroom would get flooded with each shower. The toilet or other pipes in the bathroom intermittently would drain and make a loud noise. In the middle of the second night I woke up scratching all over unsure if it was bed bugs or dirty linen. All in all I had an absolutely terrible time, could not get any sleep any of the nights. The only thing this place has going is the location but take my advice and boom any of the many other hotels on the same road.
Stayed 3 nights in May 2025

10/10 Excellent

Palaniappan, Sharon

Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillows were half the size of a standard pillow and we got four squares. The bed was extremely uncomfortable. Let’s not talk about the TV remote and the fact that no amount of alcohol wipes would help. AC wasn’t that great so not sure how guests are going to fair on the hot NY summers.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

devyn

great location, basic hotel
Stayed 1 night in May 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, classy hotel. Polite and helpful staff, clean, quiet room. No complaints here.
Stayed 2 nights in May 2025

4/10 Poor

joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 of the front desk ladies- lowzy, vain, unpleasent, the brekfest less than poor, tables around not clean for few days, did not supply daily coffee kits, the elevator without lights of the floor, i had to change 4 times my keys because some battary problem. Will not reccommend this htl to no one!!!
Stayed 4 nights in May 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service, both from Expedia and the hotel - don’t expect help from either place if you need assistance w a reservation….they only want your $ not your satisfaction as a customer
Stayed 1 night in May 2025

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Elena

Stayed 1 night in May 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, comfortable hotel. Very friendly staff and very convenient location.
Stayed 1 night in Apr 2025

4/10 Poor

Raina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Never Again!

Toilet didn’t work. Shower pressure was awful. Room refrigerator didn’t work. We didn’t realize all of the above until late at night. Wish I asked for a new room. This was also supposed to be a handicap accessible room but the handicap door access didn’t work either. While we weren’t in wheelchairs, we had lots of luggage and like that feature to simply press the access button. If either of us were in a wheelchair, it would have been quite an inconvenience. Woman at the counter at checkout was rude and asked “Did you report any of this during your stay?” When I explained it was late at night and we weren’t aware of all the issues until it was too late…her reply was “well I’m not the manager. You’ll only get your resort fee back.” No eye contact and short, rude answers. NEVER AGAIN!
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and location

Stayed 1 night in Apr 2025

10/10 Excellent

BAGAYOGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Apr 2025

8/10 Good

Ashish

Stayed 1 night in Apr 2025

6/10 Okay

Andy

Travelled with partner, Travelled with group
Liked: Staff & service
It was a good budget property in a good location. The pictures on here are definitely not updated. I got a good deal on the room so I wasn’t upset about it not matching the pictures.
Stayed 2 nights in Apr 2025

8/10 Good

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

michael

Stayed 1 night in Apr 2025