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Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden

Photo gallery for Hotel Hayden

Lobby sitting area
Egyptian cotton sheets, premium bedding, in-room safe, desk
View from room
Suite, 1 King Bed (Chelsea) | Room amenity
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi
The current price is NZ$296
includes taxes & fees
1 July - 2 July

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(93 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Hotel Hayden puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Times Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk

About this property

Hotel Hayden

Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hayden?

Hotel Hayden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hayden?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on 1 Jul 2025 start from NZ$225.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hayden?

Yep, Hotel Hayden has a self car park for USD 50 per night.

Are there any beaches close to Hotel Hayden?

The closest beach to Hotel Hayden is Coney Island Beach (19.5 km).

Is there a free airport shuttle available at Hotel Hayden?

No, Hotel Hayden does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hayden?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 201 out of 1008 reviews
Rating 4 - Poor. 106 out of 1008 reviews
Rating 2 - Terrible. 102 out of 1008 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Terri

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

seborn

Stayed 1 night in Mar 2025

8/10 Good

Megan, Calgary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great basic hotel close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness
Disliked: Amenities
This hotel was close to the museum we wanted to visit and not far from Moynihan Train Station. It is an older property that has some wear. That said, the housekeeping staff does a great job cleaning the rooms. We had some maintenance issues in the bathroom that were frustrating. But we dealt with them. The later checkout was nice so that we didn’t have to hang out at the train station or wander the city with our luggage.
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and helpful. The location was convenient along with the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

seborn

Business traveller
Liked: Cleanliness, staff & service, amenities
It was cheap
Stayed 3 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lovejoy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

It’s fine, I guess

Location close to transit. Not terribly clean. Remote was crusty and bathroom dingy in corners. Ridiculous fees for nothing - breakfast is terrible. Would stay again if needed but nothing outstanding. Staff was nice enough.
Stayed 4 nights in Mar 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a very large dead roach in the breakfast area. I reported it to various departments but none seemed to care. Messaged the hotel after my stay and they never responded. Area outside surrounded by strong odor of pot and didn’t feel safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

matvey

Great service!!
Stayed 4 nights in Mar 2025

6/10 Okay

Kuldip, Milton

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Ediya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness
My room was located next to a stairway door and it was being used by someone late at night. It was very loud, frightening at first. Other than that, this was a decent, typical NYC hotel -- small room, good bed, clean bath, basic amenities. A good value.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if traveling around Madison square
Stayed 2 nights in Mar 2025

2/10 Terrible

Rosana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first night they tried to have us stay in a room with mold, got changed to a room after getting attitude from a lady which later talk down on us in Spanish on the phone thinking we won’t understand. The new room was a little bit better but every time we shower the bathroom was all wet due to the pot shower head and no door. The sink was all clogged so the water took forever to go down. Forth desk people were amazing. I will give them that
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable

I only stayed for an overnight on business.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location - good value

Great location - good value. Not very fancy and continental breakfast was not very much (apples, oranges, pastries) but reasonable for the price to be in a great location.
Stayed 2 nights in Mar 2025

6/10 Okay

Lucas

Liked: Staff & service
Bathroom had many broken fixtures
Stayed 1 night in Mar 2025

2/10 Terrible

Debora

Stayed 1 night in Mar 2025

2/10 Terrible

Aditya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Broken bed, broken sink, phone not working, closet broken One of the worst experience in a hotel room ever. The receptionist is rude and they can’t even give me another room without a broken bed. I need my money back!
Bed was propped up with bricks and a 2x4
Broken closet
Phone not connected
Stayed 1 night in Mar 2025