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 New York •1 Room
 New York • 1 Room
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Hotel Hugo

4.5-star property
525 Greenwich Street, New York, NY 0508 053 286
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"Loved the property location and the staff were extremely helpful and friendly. " More

By a verified traveller on Sat 26 Oct 2019

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Hotel Description

A luxury stay in New York awaits you at Hotel Hugo. Within a 5-minute stroll you'll find Hudson River Park and Washington Square Park within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Cafe Hugo, serves American cuisine and is open for breakfast. Bar Hugo is the hotel's own rooftop bar, serving drinks along with light fare. Other amenities include a gym, a free manager's reception, and a coffee shop/cafe. Continental breakfast is available daily between 7 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Manhattan hotel include Whitney Museum of American Art and The High Line Park.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$285* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Double Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room (Double Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Hugo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Hugo

Family (1)
5 out of 5
Loved the property location and the staff were extremely helpful and friendly.

Posted by on 26 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Pablo Migoya, General Manager

Dear Guest, Thank you for your lovely feedback, I'm so happy to hear you found our location to be convenient and that our staff provided you with gracious hospitality. I hope we have the chance to welcome you again very soon! Sincerely, Pablo Migoya

About the Hotel Hugo

Location 525 Greenwich Street, New York, NY 10013

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Hotel Hugo. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Parking

Self parking (surcharge)

Transport

  • Train station: New York Christopher St. Station (0.9 km / 0.6 mi)
  • Metro station: Houston St. Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Hugo offers 122 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Cafe Hugo - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00–26.00 per person
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 34.43 per accommodation, per night and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hugo
  • Hotel Hugo New York
  • Hugo Hotel
  • Hugo New York
  • Hotel Hugo Hotel
  • Hotel Hugo New York
  • Hotel Hugo Hotel New York

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.