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Hotel Hugo

4.5 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
Property amenity
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • Pet-friendly
The current price is NZ$472
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
525 Greenwich Street, New York, NY, 10013
  • Place, Holland Tunnel
    ‪1 min walk‬
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, Washington Square Park
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

Superior King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe King Room Non Smoking

  • Sleeps 2

Superior Double Double

  • Sleeps 4

Deluxe Double Double

  • Sleeps 4

View all photos for Superior King Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior King Accessible

  • Sleeps 2

Deluxe King Accessible

  • Sleeps 2

View all photos for Loft Suite ADA

Living area

Loft Suite ADA

  • Sleeps 2

Superior Double Double ADA

  • Sleeps 4

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About the area

New York

A luxury stay in New York awaits you at Hotel Hugo. Within a 5-minute stroll you'll find Hudson River Park and Washington Square Park within a 15-minute walk. Highlights at this family-friendly hotel include 3 bars/lounges, a restaurant and a 24-hour gym. .The café, Felix Roasting Co., serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bar Hugo is the hotel's own rooftop bar, serving drinks along with light fare. 500 square feet (46 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find a coffee shop/cafe, a rooftop terrace and concierge services. Continental breakfast is available daily between 7 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Whitney Museum of American Art and The High Line Park.

What's nearby

  • Holland Tunnel - 1 min walk - 0.1 km
  • Hudson River Park - 3 min walk - 0.3 km
  • City Winery - 3 min walk - 0.3 km
  • Washington Square Park - 11 min walk - 1.0 km
  • New York University - 11 min walk - 1.0 km

Getting around

  • Houston St. Station - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Westville - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪Just Salad - ‬2 min walk

About this property

Hotel Hugo

Luxury hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 55 per day)
  • Parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self-parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hugo?

Hotel Hugo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hugo?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Hugo on 23 Nov 2025 start from NZ$401.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hugo?

Yep, Hotel Hugo has a self car park for USD 55 per day.

Are there any beaches close to Hotel Hugo?

The closest beach to Hotel Hugo is Coney Island Beach (17.3 km).

What makes Hotel Hugo a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Hugo.

Is Hotel Hugo family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Hotel Hugo is a hit with families.

Does Hotel Hugo serve breakfast?

Yeah, continental breakfast is on offer daily between 7 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Hugo?

No, Hotel Hugo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hugo?

Yep, you can grab a meal at Hotel Hugo's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Hugo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hugo?

Dogs are welcome at Hotel Hugo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Reviews

Hotel Hugo Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

Reviews

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff friendly and nice. Property is in a nice neighborhood!! We love the stay there. It would be nice to have more time to stay longer!!
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
The hotel was fine - not great, but fine. Very young clients for the most part. Rooms quite small, but perfectly efficient. The thing that makes this property really good is the staff and service. They are extremely helpful, cheerful and kind. Can’t say enough good about them. Great Soho neighborhood - parking within two blocks - plenty of dining options.
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like the quiet location and the hotel is clean and comfortable. Food options limited but there are restaurants in walking distance. The room was basic but clean and the bed and pillows were great!
Stayed 1 night in Aug 2025

10/10 Excellent

Jania

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hugo Rooftop

Excellent Rooftop .
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for price! Great location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location! The room was exactly what I was looking for, very clean, modern and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, clean and comfortable, good breakfast/dining options
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

great
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a terrific stay, comfy bed & nice staff

I’ve never been disappointed by Hotel Hugo- and I’ve stayed there at least six times for trips of 2-5 nights each time. The rooms are the perfect size, and by NYC standards are pretty spacious (especially compared to another very popular hotel a few blocks away). The room AC was blasting in the hot humid summer thank goodness, and the hotel staff are so friendly (also there’s comp cold brew which was yummy). Only negative is the food at the rooftop bar was very average.
Stayed 5 nights in Jul 2025

8/10 Good

Alyssa

Stayed 1 night in Jul 2025

8/10 Good

Jessica, Pittsburgh

Liked: Cleanliness
Was nice, lacked any thrills, for price was good. Location was awesome
Stayed 2 nights in Jul 2025

2/10 Terrible

Walid

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I am writing to express my deep disappointment with our recent stay at your hotel. Upon arrival, we were shocked to find the room in unacceptable condition — it was dirty, the sink and phone were not functioning, and the so-called fridge wasn’t working either. We immediately reported these issues to the front desk, and while the reception staff initially promised to waive our resort fees for the inconvenience, only two nights were removed upon checkout — despite the problems persisting throughout our stay. This was not only misleading but also reflects very poorly on your customer service. Overall, this experience was far below what we expected, and we left extremely dissatisfied. I hope you take this feedback seriously and take the necessary steps to improve both your facilities and your service.
Stayed 4 nights in Jul 2025

8/10 Good

Roberto, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location. Busy rooftop venues make elevators crowded and slow.
Stayed 3 nights in Jul 2025

8/10 Good

Miray

Stayed 2 nights in Jun 2025

8/10 Good

Meagan

Business traveller
Liked: Cleanliness, staff & service
Hotel Hugo was decent. I would stay here again, but nothing amazing. When I first went into the room it had a bit of a funky smell, so I sprayed some perfume around to help. The outlets didn’t work in some areas, the TV sound wouldn’t work, and the ceiling in the bathroom was in rough shape. Other than that, it was fine. Good room size, convenient location for me, felt safe, etc.
Stayed 3 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice the rooms were a bit outdated and it was not great that you don’t get access the roof top as a guest if there is an event.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 5 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vey good location
Stayed 1 night in Jul 2025

10/10 Excellent

Yemily Hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location close to restaurants, cafes and bars. The staff were also very friendly and helpful. Highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Letizia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025