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Hotel Hugo

Property class: 4.5

Photo gallery for Hotel Hugo

A rooftop bar with a city skyline view, wooden deck, outdoor seating, and a bar area with stools.
A cocktail on a wooden table with a city skyline and river in the background.
A reception area with a green wall, a reception desk, a sofa, and a bar area.
The exterior of Hotel Hugo with a modern facade, large windows, and a welcoming entrance.
A high-rise hotel lobby with a large seating area, a potted plant, and a city view through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$494
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wooden wardrobe.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A wooden desk with a red desk lamp, a white notepad, and a pen.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

A hotel room with a bed, a desk with a chair, a TV, and a painting on the wall.

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

A hotel room with two beds, wooden headboards, a desk, and a large window with blinds.

Deluxe Double Room (Double Double)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room Non Smoking

Interior

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Double

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

New York

A luxury stay in New York awaits you at Hotel Hugo. Within a 5-minute stroll you'll find Hudson River Park and Washington Square Park within a 15-minute walk. Highlights at this family-friendly hotel include 3 bars/lounges, a restaurant and a 24-hour gym. .The café, Felix Roasting Co., serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bar Hugo is the hotel's own rooftop bar, serving drinks along with light fare. 500 square feet (46 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find a coffee shop/cafe, a rooftop terrace and concierge services. Continental breakfast is available daily between 7 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Whitney Museum of American Art and Brookfield Place.

What's nearby

  • Hudson River Park - 3 min walk - 0.3 km
  • Spring Street Park - 5 min walk - 0.5 km
  • New York University - 10 min walk - 0.9 km
  • Washington Square Park - 13 min walk - 1.1 km
  • 5th Avenue - 14 min walk - 1.3 km

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Essen Fast Slow Food - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tauro Restaurant - ‬3 min walk
  • ‪Maman - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk

About this property

Hotel Hugo

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 55 per day)
  • Parking on site (USD 55 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self-parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hugo?

Hotel Hugo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hugo?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Hugo on 23 Aug 2026 start from NZ$494, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hugo?

Yep, Hotel Hugo has a self car park for USD 55 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Hugo?

The closest beach to Hotel Hugo is Coney Island Beach (17.3 km).

What makes Hotel Hugo a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Hugo.

Is Hotel Hugo family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Hotel Hugo is a hit with families.

Does Hotel Hugo serve breakfast?

Yeah, continental breakfast is on offer daily between 7 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Hugo?

No, Hotel Hugo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hugo?

Yep, you can grab a meal at Hotel Hugo's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Hugo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hugo?

Dogs are welcome at Hotel Hugo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hotel Hugo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free coffee! Great hotel and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

cristian

Liked: Cleanliness, staff & service
Great place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
The bathroom is very spacious and clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Durairajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, air air condition, good view, convenient location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Really enjoyed it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! The rooftop bars had amazing views. The double bed room was very large per NYC standards. Views on the Hudson from the room window. Great location, too!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, cafe restaurant had great food.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, especially for nyc. We had a great stay and would stay there again when visiting the city.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
Great location ! Took all day to clean the room each day , so not happy about that , when we finally got into our room first day there was leftover food in the fridge . The staff was very friendly , but not sure if I would stay there again
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities
I Enjoyed the free coffee and tea
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and the entire hotel was very clean! The staff was very friendly and courteous.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful stay and couldn’t fault the experience
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, lovely staff. We’ll use it again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Clean rooms and comfortable bed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly! Room was clean! Would stay again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
It was a decent stay
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Baharak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not the cleanest hotel for the price you are paying! Food was ok but super expensive for the quality ! Staff were friendly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, amenities
Hotel was amazing! Very friendly staff and amazing amenities with tons of great views!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities
great service great staff and location !!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and efficient
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Durairajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, location, and room. Would stay again!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Koen

Liked: Cleanliness, amenities, property conditions & facilities
Location, food , rooftop view
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and in a great location. Only down side is that there was no hot water during our stay (luke warm at best, cold at its worst). Staff was friendly, complementary coffee was a nice perk. I would stay here again (especially if they fix the water issue!).
Stayed 3 nights in Feb 2026