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4.0 out of 5

"A lovely hotel, but reception staff not very friendly, although door staff were lovely. Overall not great value for money- with over $1000 nzd per nig ... " More

By a verified traveller on Sun 06 Nov 2022

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Hotel Description

A luxury stay in the heart of New York awaits you at InterContinental New York Barclay, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like Rockefeller Center and Grand Central Terminal. Highlights at this eco-certified hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, The Parlour, serves American cuisine and is open for breakfast, brunch, lunch, and dinner. 20000 square feet (1858 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this Manhattan hotel include Times Square and Broadway.

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
NZ$393* Per night/room 31 Mar. - 1 Apr.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Communications, Mobil, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental New York Barclay, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for InterContinental New York Barclay, an IHG Hotel

Everyone (1)
3 out of 5
A lovely hotel, but reception staff not very friendly, although door staff were lovely. Overall not great value for money- with over $1000 nzd per night, I’d expect premium service and a nicer reception.

Posted by on 6 Nov. 2022

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Comment from Hotel Management

7 Nov. 2022 by Customer Service

We appreciate the feedback, Louise.We're happy you had a pleasant stay with us and enjoyed our lovely ambiance. However, we're disappointed that your stay with us was less than ideal. We regret that some of our staff members didn't meet your expectations. We'll address your concerns with our management team moving forward.We look forward to hosting you again soon for a more positive experience.

5 out of 5

Posted by on 22 May 2022

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About the InterContinental New York Barclay, an IHG Hotel

Location 111 East 48th Street, New York, NY 10017

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental New York Barclay, an IHG Hotel. For a fee, parking is available. This New York hotel is smoke free.

  • 704 guestrooms or units
  • 15 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1926
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.6 km / 0.4 mi)
  • Metro station: 51 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental New York Barclay, an IHG Hotel offers 704 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

The Parlour - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per night
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.50 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35–54 per person
  • Self parking fee: USD 86.24 per night
  • Covered valet parking fee: USD 86.24 per day
  • Pet fee: USD 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental New York Barclay Hotel
  • InterContinental Barclay Hotel
  • InterContinental New York Barclay
  • InterContinental Barclay
  • Barclay New York
  • Intercontinental Barclay Hotel New York
  • Intercontinental New York Barclay Hotel New York City
  • Barclay Hotel New York
  • Intercontinental Barclay New York
  • New York City Intercontinental
  • Intercontinental New York City
  • InterContinental New York Barclay
  • InterContinental New York Barclay, an IHG Hotel Hotel
  • InterContinental New York Barclay, an IHG Hotel New York
  • InterContinental New York Barclay, an IHG Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.