"A lovely hotel, but reception staff not very friendly, although door staff were lovely. Overall not great value for money- with over $1000 nzd per nig ... " More
The restaurant, The Parlour, serves American cuisine and is open for breakfast, brunch, lunch, and dinner. 20000 square feet (1858 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.
Attractions within a 15-minute walk of this Manhattan hotel include Times Square and Broadway.
7 Nov. 2022 by Customer Service
We appreciate the feedback, Louise.We're happy you had a pleasant stay with us and enjoyed our lovely ambiance. However, we're disappointed that your stay with us was less than ideal. We regret that some of our staff members didn't meet your expectations. We'll address your concerns with our management team moving forward.We look forward to hosting you again soon for a more positive experience.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental New York Barclay, an IHG Hotel. For a fee, parking is available. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
InterContinental New York Barclay, an IHG Hotel offers 704 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
The Parlour - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.