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Motto by Hilton New York City Chelsea

4.0 star property

Photo gallery for Motto by Hilton New York City Chelsea

Exterior
Creator video - submitted by luxxshari
Restaurant
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping
The current price is NZ$372
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
113 West 24th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(96 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room (1 King Bed & 1 Twin Bunk Bed)

8.4 out of 10
Very good
(33 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark City View)

9.0 out of 10
Wonderful
(59 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

8.0 out of 10
Very good
(1 review)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room (Flex Room with Murphy Bed)

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

Room (4 Twin Bunk Beds)

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

Room, Accessible (4 Twin Bunk Beds, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom, 1.5 Bath Suite

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bunk Bed, 1 King Murphy Bed and 1 King Bed

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Bunk Beds 1 Twin Bed Over 1 King Bed

  • Sleeps 3

Flex Room With Wall Bed

  • Sleeps 2

King Room

  • Sleeps 2

1 King Landmark City View

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With City View And Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With City View

  • Sleeps 2

2 Double Beds

  • Sleeps 4

2 Doubles Hearing Accessible Vis Firealrm

  • Sleeps 4

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

Bunkbed 1 Twin Over 1 King Hearing Accessible

  • Sleeps 3

Flex Room With Wall Bed Hearing Accessible

  • Sleeps 2

Room, Accessible, Bathtub (1 King Bed & 1 Twin Bunk Bed,Mobility)

  • Sleeps 3

Room (4 Twin Bunk Beds)

  • Sleeps 4

Accessible Bunk Bed Room

  • Sleeps 5

1 King City View Mobility Accessible Bathtub

  • Sleeps 2

1 King Landmark City View Hearing Accessible

  • Sleeps 2

4 Twin Beds Mobility Accessible With Bathtub

  • Sleeps 4

1 King City View Hear Access Vis Firealrm

  • Sleeps 2

1Kng Landmark City Vw Mobility Accessible Tub

  • Sleeps 2

4 Single Beds

  • Sleeps 4

4 Twin Beds Hearing Accessible

  • Sleeps 4

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About the area

New York

At Motto by Hilton New York City Chelsea you'll be within just a 15-minute stroll of popular places like 5th Avenue and Madison Square Garden. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, express check-out and luggage storage. .Attractions within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Herald Square.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Madison Square Park - 5 min walk - 0.4 km
  • Chelsea Hotel - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 10 min walk - 0.8 km

Getting around

  • New York 23rd St. Station - 2 min walk
  • 23 St. Station (7th Av.) - 4 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Smithfield Hall - ‬3 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Barcade - ‬3 min walk
  • ‪Memo Shish Kebab - ‬2 min walk
  • ‪2 Bros. Pizza - ‬2 min walk

About this property

Motto by Hilton New York City Chelsea

There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness centre, concierge services, and express check-out.

This 4-star New York hotel is smoke free.

  • 374 guestrooms or units
  • 42 levels
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Motto by Hilton New York City Chelsea?

Motto by Hilton New York City Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Motto by Hilton New York City Chelsea?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Motto by Hilton New York City Chelsea on 12 Apr 2026 start from NZ$372, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Motto by Hilton New York City Chelsea?

The closest beach to Motto by Hilton New York City Chelsea is Coney Island Beach (19.3 km).

Is there a free airport shuttle available at Motto by Hilton New York City Chelsea?

No, Motto by Hilton New York City Chelsea does not offer an airport shuttle service.

Is there a bar or restaurant at Motto by Hilton New York City Chelsea?

Yep, you can grab a meal at Motto by Hilton New York City Chelsea's onsite restaurant.

What time are check-in & check-out at Motto by Hilton New York City Chelsea?

Check-in begins at 3:00 PM. Check-out time is noon.

Motto by Hilton New York City Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1106 out of 1543 reviews
Rating 8 - Good. 264 out of 1543 reviews
Rating 6 - Okay. 89 out of 1543 reviews
Rating 4 - Poor. 39 out of 1543 reviews
Rating 2 - Terrible. 45 out of 1543 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kiara

Stayed 3 nights in Dec 2025

10/10 Excellent

Ermin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall great stay experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean , family friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing location, clean and modern rooms, great bar, and awesome vibes all around. Highly recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Karla

Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
The most stellar city view from the "landmark" view category. Friendly staff, great bar and restaurant, excellent location. Totally a vibe.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly super cute rooms. Decor is lovely. Staff was really nice as well
Stayed 3 nights in Aug 2025

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities
My new favorite hotel!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Krystal

Stayed 3 nights in Dec 2025

6/10 Okay

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and the view from my city view room was awesome. The room might have been one of the most annoying I’ve ever stayed in though. 1. The lights are tied to some type of sensor, they kept shutting off when I was sitting down trying to work. When I stood up they would turn back on. I never did figure out how to stop this. 2. There was no closet in the room. In an already small room it means having to take up space with a luggage rack in the middle of the room. 3. The bathroom sink was in the entryway/bedroom.
Stayed 3 nights in Dec 2025

8/10 Good

Cory

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamie was amazing he assisted us this whole trip , big shoutout to Jamie for giving us the best room and this will be my go-to hotel when i am visiting NYC
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadav

Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany, Nashville

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Amanda

Travelled with partner
Liked: Amenities
We were unpleasantly interrupted between the hours of 11 pm and then past midnight by a dog left unattended across the hall from us who was barking incessantly due to his owners who left him left unattended. After front calls to the front desk, we were told nothing could be done since the dogs owners were out, and all they could be done was wait until they returned.
Stayed 1 night in Dec 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Tiny rooms, but great view.
Stayed 1 night in Dec 2025

10/10 Excellent

Guido

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect in the hotel, thank you very much.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel. Great experience all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Keren

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and service was excellent, great room clean with stunning view of New York !
Stayed 2 nights in Nov 2025

6/10 Okay

Roger, Sunny Isles Beach

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
The room was clean, and the staff treated us really well. During our stay, 2 out of the 4 elevators broke down, and there were massive lines trying to get up or down in the building. The bathroom was also uncomfortable to shower in, as the angle of the showerhead does not point down
Stayed 4 nights in Nov 2025

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

natalia, miami

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I enjoyed the clean and modern decor, the hotel feels like it has been recently renovated. The location is absolutely amazing—less than a block from Eataly and surrounded by countless wonderful cafés and restaurants, also an easy walk or short subway ride to all the tourists attractions. Having an on-site restaurant was also convenient, and the hotel’s shuttle service to the airport was a nice added bonus. However, there were a few downsides. The reception staff was not very welcoming, which set a disappointing tone at check-in. But the biggest issue—and the one that truly affected the overall experience—was the elevator situation. With elevators out of service, the wait times were often over 20 minutes just to get into an elevator. This became extremely frustrating and overshadowed many of the positives. Overall, the hotel has strong potential thanks to its cleanliness, modern feel, and unbeatable location, but the service and elevator issues need serious attention.
Stayed 4 nights in Nov 2025