Tempo by Hilton New York Times Square

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway

Photo gallery for Tempo by Hilton New York Times Square

65-inch Smart TV with cable channels, TV
Lobby
Restaurant
Restaurant
Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$428
includes taxes & fees
26 May - 27 May

Explore the area

Map
1568 Broadway, New York, NY, 10036
  • Broadway
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Grand Central Terminal
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

2 Qn City Vw Mobility Access w/ 3x3Shw

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Qn Dlx Skyline Vw Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Deluxe Skyline View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King Mobility Accessible w/ 3x3 Shwr

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

2 QUEEN Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Kg Peloton Times Sq Vw Hearing Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

2 QUEEN Mobility Accessible w/3x3 Trnshwr

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

2 QUEEN Mobility Accessible w/Rollin Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

King Peloton Wellness - Times Square View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

2 Qn City View Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

King Corner Times Square View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

2 QN 1 Bdrm Ste Mobility Access w/RI Shwr

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

King Suite Skyline View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

King Suite Skyline View Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Kg Pres Ste Times Sq Vw Mobility Access RISHW

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
  • City view
  • 128 sq m
  • Sleeps 4
  • 1 King Bed

King Corner Suite Times Sq Vw HearING AccESS

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

1 King Panoramic Corner Times Square View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

KING CORNER SUITE TIMES SQ AND PARK VW

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

1 King City View Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King City Vw Mobility Access w/ RI Shwr

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King City Vw Mobility Access w/ 3x3Shw

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1K Pano Corner TS View Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

1K Pano Cnr TS View Mobility Access 3x3 Shwr

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

King Corner Times Sq Vw Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

King Corner Suite Times Square Panoramic View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Kg Crn Ste Skyln Vw Mobiliy Access RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed Deluxe Skyline View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1K Crn Ste Times Sq Vw Mobility Access RISHW

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Kg Ste Syln Vw w/Terr Mobility Access RISHW

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

King Corner Suite Skyline View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New York

Tempo by Hilton New York Times Square puts you in the heart of New York, steps from Broadway and within a 10-minute stroll of Rockefeller Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Grab & Go, serves American cuisine. Lobby Bar & Lounge is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Radio City Music Hall and Bryant Park.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Grand Central Terminal - 15 min walk - 1.3 km
  • Madison Square Garden - 17 min walk - 1.5 km
  • Empire State Building - 17 min walk - 1.5 km

Getting around

  • 49th St. Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Olive Garden - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Little Italy Pizza - ‬2 min walk
  • ‪Dos Caminos - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Tempo by Hilton New York Times Square

Hotel with a 24-hour fitness centre, steps from Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Tempo by Hilton New York Times Square. The hotel can provide wedding services and tour/ticket assistance. Parking is available for a fee. A complete renovation of Tempo by Hilton New York Times Square was completed in August 2023.
  • 661 guestrooms or units
  • 46 levels
  • Built in 2023
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Tempo by Hilton New York Times Square offers 661 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Estonian, Farsi, Filipino, French, Greek, Italian, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 95 per night)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Grab & Go
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 46 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - August 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 95 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Hotel New York City Square Times
DoubleTree Suites Hilton New York City Times Square
DoubleTree Suites Hilton Times Square Hotel
DoubleTree Suites Hilton Times Square
DoubleTree Suites Hilton New York City Times Square Hotel
DoubleTree Suites Hilton New York City Times Square
Hotel DoubleTree Suites by Hilton New York City - Times Square
DoubleTree Suites by Hilton New York City Times Square
Tempo by Hilton New York Times Square Hotel
Tempo by Hilton New York Times Square New York
Tempo by Hilton New York Times Square Hotel New York
DoubleTree Suites by Hilton New York City Times Square

Frequently asked questions

What is the cancellation policy at Tempo by Hilton New York Times Square?

Tempo by Hilton New York Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tempo by Hilton New York Times Square?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Tempo by Hilton New York Times Square on 26 May 2025 start from NZ$368.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tempo by Hilton New York Times Square?

Yep, Tempo by Hilton New York Times Square has valet parking for USD 95 per night.

What makes Tempo by Hilton New York Times Square a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tempo by Hilton New York Times Square.

Is Tempo by Hilton New York Times Square family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Tempo by Hilton New York Times Square is a hit with families.

Does Tempo by Hilton New York Times Square serve breakfast?

Yeah, guests can't get enough of the to-go breakfast here! Served daily between 6:30 AM and 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tempo by Hilton New York Times Square?

No, Tempo by Hilton New York Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Tempo by Hilton New York Times Square?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tempo by Hilton New York Times Square?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Tempo by Hilton New York Times Square?

Furry friends are welcome at Tempo by Hilton New York Times Square, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

Tempo by Hilton New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3117 out of 4143 reviews
Rating 8 - Good. 656 out of 4143 reviews
Rating 6 - Okay. 216 out of 4143 reviews
Rating 4 - Poor. 61 out of 4143 reviews
Rating 2 - Terrible. 93 out of 4143 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Isvanely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I enjoyed it very much, staff were very nice, helpful and informative.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We had a great time. The room was spacious and very clean. Beds were comfortable. Our only issue was the heater would make a very loud noise when it would turn on but when the hotel checked in via text we reported it and it was fixed. Great customer service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bang on Times Square
Stayed 5 nights in Feb 2025

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Property had a nice view and very friendly staff. However, it wasn’t the cleanest and one of the blinds didn’t work. Found a rose pedal next to the bed!
Stayed 3 nights in Feb 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was fine - the room was very clean, had a nice view of Times Square and the hotel is in a great location. The elevator system is slightly confusing but you soon get used to it. My one complaint is on the deposit and urban destination charge. At the time of booking, there was no information provided on the additional charges at check-in. I was told at check-in that I had paid in full for the room, however I would still need to pay a deposit of USD 200 per night (which was more expensive than the cost of the room per night). I would only receive around USD 160 of that amount per night back, because the remainder was taken as an 'urban destination charge' (effectively a USD 40 tax per night). I was told that this pays for a variety of services that I don't want/need, such as free use of bikes or parking. I understand that these charges are increasingly common in New York - however I would have appreciated this being made clear at the time of booking. There was no information on either the deposit or the urban destination charge on Expedia or the hotel's website, and I was led to believe that I had already paid in full. Apart from that I have no complaints about the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Tengyi

Stayed 1 night in Feb 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the corner room we stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were amazed at how silent it was inside the hotel with 1 million people milling below
Stayed 1 night in Feb 2025

8/10 Good

Robynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooked on the credit card “hold”. Nice place.

The hotel was nice. The valet staff and restaurant staff were great. The manager was not polite. They put a $200 hold on a credit card for ancillaries. That’s normal. What’s NOT normal? I stayed one night. We arrived relatively late. Our only charge was for dinner, and the overnight valet. Rather than taking that from the ancillary hold, they charged my card (both were room charges) and STILL kept the ancillary charge hold on the card. The total for the valet and the meal were less than the original $200 hold. We were checking out. There were no more charges to be had. Yet they claim they had to put another $200 hold on it because we had expended 195… By the way, the restaurant prices were crazy… No wine involved…the valet was nearly $100. I am well aware that New York prices are high. But typically, you would balance out when you left. So if in fact, our answer is slightly higher than 200? We would pay the difference. But no. They charged us a $200 hold that we didn’t get released for days and days and days. He acted like that was standard. However, this is a Hilton. I have stayed in 1 million HILTON‘s. And I have a lot of points. None of them have ever done that. And yes, I have stayed in large cities. Loved Juan, the valet. He was personable and kind.
Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the heart of the Theater Dustrict!
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful and we had a city view which was literally Times Square. It was clean and overall we had an amazing time. I highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Kortney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the tempo, we would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

monday, east orange

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
heart of Times Square
Stayed 2 nights in Jan 2025

10/10 Excellent

adam

Travelled with family
Liked: Amenities
Great hotel. Staff were great. Very accessible to everything. Would stay again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Marieliz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad 💜
Stayed 2 nights in Feb 2025

10/10 Excellent

Katrina

Stayed 2 nights in Jan 2025

10/10 Excellent

ingrid

Stayed 2 nights in Jan 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Super awesome and friendly staff. Very helpful. Clean, safe room.
Stayed 1 night in Feb 2025