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W New York - Union Square

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for W New York - Union Square

Exterior
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe
42-inch LCD TV with cable channels, TV, iPod dock
Combined shower/bathtub, rainfall showerhead, free toiletries
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is NZ$717
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
201 Park Ave S, New York, Ny 10003, New York, NY, 10003
  • Empire State Building
    ‪17 min walk‬
  • New York University
    ‪19 min walk‬
  • Times Square
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Mega Room, 1 King Bed, Hearing Accessible, Park View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Mega Room, 1 King Bed, Hearing Accessible, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 King Bed, Accessible Bathtub

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Fantastic Suite, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, Hearing Accessible, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Spectacular Room, 1 King Bed, Hearing Accessible, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, Hearing Accessible

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Spectacular Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Fabulous Room, 1 King Bed, Park View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Wonderful Room, 1 King Bed, Hearing Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Roll-in Shower

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Wonderful Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Transfer Shower

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Wonderful Room, 1 King Bed, Transfer Shower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Wonderful Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Park View

Studio Suite, 1 King Bed, Park View

Studio Suite, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Spectacular Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mega Room, 2 Queen Beds, Park View

Mega Room, 2 Queen Beds, Park View

Mega Room, 2 Queen Beds, Park View

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fantastic Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Fantastic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Fabulous Room, 1 King Bed, Park View, Corner

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 2 Queen Beds, Park View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Fabulous Room, 2 Queen Beds, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wonderful Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Wonderful Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Suite, 1 King Bed

Cool Corner Suite, 1 King Bed | Living room

Cool Corner Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Fabulous Room, 1 King Bed, Park View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Spectacular Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mega Room, 1 King Bed, Park View

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Mega Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at W New York - Union Square. Within a short 5-minute stroll, you'll find popular places like 5th Avenue and Gramercy Park. Highlights at this hotel include in-room LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, limo/town car service and express check-in. There's also the convenience of valet parking. .Within a 20-minute walk of this 4.5-property class Manhattan hotel, attractions include Empire State Building and New York University.

What's nearby

  • Empire State Building - 17 min walk - 1.5 km
  • Madison Square Garden - 18 min walk - 1.6 km
  • New York University - 19 min walk - 1.6 km
  • Grand Central Terminal - 4 min drive - 2.1 km
  • Times Square - 4 min drive - 2.5 km

Getting around

  • 14 St. - Union Sq. Station - 2 min walk
  • New York 14th St. Station - 10 min walk
  • Newark Liberty Intl. Airport (EWR) - 34 min drive

Restaurants

  • ‪Venchi - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪The Stand NYC - ‬2 min walk
  • ‪FIFTYLAN Union Square - ‬1 min walk

About this property

W New York - Union Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Public spaces have free WiFi. 4 meeting rooms and limo/town car service are available. Event space at this hotel measures 2444 square feet (227 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury W New York - Union Square. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

  • 256 guestrooms or units
  • 2444 sq ft of conference space
  • 227 sq. m of conference space
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
W New York - Union Square offers 256 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 100 per day)

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,444 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (204 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a one-time cleaning fee of USD 250.00
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 25 per accommodation, per night plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Hotel New York Union Square
W New York Union Square
w Hotel Union Square
w Hotels Union Square
w New York - Union Square Hotel New York City
Hotel W New York Union Square
w Union Square
W York Union Square York
W New York - Union Square Hotel
W New York - Union Square New York
W New York - Union Square Hotel New York

Frequently asked questions

What is the cancellation policy at W New York - Union Square?

W New York - Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W New York - Union Square?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at W New York - Union Square on 3 Aug 2025 start from NZ$716.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W New York - Union Square?

Yep, W New York - Union Square has valet parking for USD 100 per day.

Are there any beaches close to W New York - Union Square?

The closest beach to W New York - Union Square is Coney Island Beach (18.4 km).

Is there a free airport shuttle available at W New York - Union Square?

No, W New York - Union Square does not offer an airport shuttle service.

What time are check-in & check-out at W New York - Union Square?

Check-in begins at 4:00 PM. Check-out time is noon.

W New York - Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay a the W! The staff were wonderful, the hotel was clean and in a very convenient location for shopping or dining. Jose made our experience beyond enjoyable! He recommended some amazing places to eat & was so pleasant and helpful. Would definitely recommend and hope to go back again someday.
Stayed 5 nights in Mar 2025

4/10 Poor

Scott, Rohnert Park

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Oleg

Stayed 5 nights in Mar 2025

10/10 Excellent

Leslea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for our family

W Hotels never disappoint. This was our first time at the Union Square location, and everything was perfect. Attentive staff and a quiet, comfortable hotel. We hope to visit again soon!
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Bayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations to the property are amazing, the staff were fantastic, they accommodated all of our requests & we’re always there to greet us upon arrival/open doors for us. The floors require keycard access which helps the property feel more safe in NYC and union square is lovely! The restaurant is still closed for renovations and the bar, which was the only bummer! The design/aesthetics were lovely & provided toiletries were top notch!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay….

Although bar and restaurant was under renovations this did not impact our stay. Staff was friendly and went out of their way for us throughout our stay. Room was very clean, bed was comfortable and amenities were wonderful. Even though our room faced the interior space and not much of a view, we didn’t mind this as we were out exploring and it was very quiet at night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delmus, District Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2025

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice vibe, central location, recently renovated
Stayed 2 nights in Feb 2025

8/10 Good

James, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the W Hotel on Union Square because of the proximity to our son's apartment. The W Hotel was conveniently located. The staff was friendly and professional. Our room (two queen-sized beds) was comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's in New York

Staff was very welcoming. Wondeful service. They decorated our room for Valentine's. Great stay, and awesome location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. I know it has only recently been renovated but wow, it's perfect. The staff are wonderful. Location is perfect. Rooms are so spacious and comfortable. I slept like a baby, which I rarely do when travelling. The beds are superb. The bathrooms are fantastic and I really wanted to steal the toiletries. The gym is absolutely brilliant - has everything you need. Felt like a small version of a high end chain like Equinox. The Peloton room is cute. The F&B facilities weren't open yet when I stayed but you're in the middle of NYC so who cares? The coffee and pastries put on in the lobby each morning was a lovely touch. I loved my stay here. I will definitely be back.
Stayed 4 nights in Feb 2025

6/10 Okay

Chandana

Liked: Cleanliness, staff & service, amenities
Little disappointed with the decor. We really liked the pretty modernist look of the W in the past. The new design is more art deco and really didn’t jive with us
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Sagi

Stayed 1 night in Jan 2025

10/10 Excellent

Paula, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient getting around great selection of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such a wonderful experience at the W Hotel in Union Square! I chose this hotel because it was so close to my daughter’s dorm, and I’m so glad I did. After trying out a few different places during my visits, I can honestly say this was the best! I felt right at home and so comfortable. The room was spotlessly clean, and I was happy to find no unpleasant odors on the carpet. Plus, the mattress and bedding were so cozy, perfect for someone like me who deals with back pain. Overall, it was a fantastic stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sagi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in most of the time was very nice and roomy. We were sad to have to move to a smaller room at the end of our stay since we decided to stay longer than we originally planned. When we arrived after a flight delay and rough time getting to the hotel, the manager was very graceful in upgrading my original room to the suite which we were very thankful and appreciative of. The drawer with built in fridge was very nice and shower was spacious. I loved the table with vanity mirror aside from the double sink for sitting to do makeup. The view from the bedroom was exquisite and we could see Empire State Building which we loved. The two tvs was very nice and fitness center was great too. They even accommodated with a microwave and tea bags when I had a cold. I asked for extra fluffy pillows which were great too. The popcorn is a little expensive and couches didn’t really have a back part to lay against. When we moved to the spectacular room the door didn’t really lock when closed and fridge didn’t get very cold but it was ok for one night. They do have pastries every morning which is great. I’d just only stay somewhere different if I was wanting a full breakfast but maybe they are working on it since I know they are under kitchen renovations. I would definitely stay here again if they are welcome to it :) I think it’s a very safe and convenient hotel, security opens the doors for you and stands by the elevators too so it feels very protected. Everything is close too
Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Jan 2025

10/10 Excellent

Bhanu

Stayed 3 nights in Dec 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints with room location or staff remodeled is not complete so no food service
Stayed 3 nights in Dec 2024