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Newcastle Motel

3.0 star property

Photo gallery for Newcastle Motel

Reception
Outdoor pool
Property entrance
Classic Room, 1 King Bed, Non Smoking
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
270 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Charlestown Square
    ‪7 min walk‬
  • Place, Glenrock State Conervation
    ‪4 min drive‬
  • Place, Westfield Kotara
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Newcastle

At Newcastle Motel you'll be within a 10-minute walk of Charlestown Square and 2.2 km (1.3 mi) from Twin Creeks Reserve. Highlights at this motel include an outdoor swimming pool and in-room free WiFi. .This motel offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Charlestown motel include Lake Macquarie and Newcastle Beach.
View more Motels in NewcastleOpens in a new window

What's nearby

  • Charlestown Square - 7 min walk - 0.6 km
  • Glenrock State Conervation - 4 min drive - 2.7 km
  • Westfield Kotara - 4 min drive - 2.7 km
  • Twin Creeks Reserve - 4 min drive - 2.7 km
  • Banksia Reserve - 4 min drive - 2.7 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬14 min walk
  • ‪4 Pines - ‬11 min walk
  • ‪Absolute Thai - ‬11 min walk
  • ‪Lee's Yum Cha - ‬11 min walk
  • ‪Grill'd - ‬11 min walk

About this property

Newcastle Motel

Newcastle Motel offers its guests an outdoor pool. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Newcastle motel.

  • 18 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas
Newcastle Motel offers 18 air-conditioned accommodations with an iron/ironing board and blackout curtains. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool loungers
Mercure Newcastle
Newcastle West
  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,000 reviews
The price is NZ$167
includes taxes & fees
26 July - 27 July
Mercure Newcastle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Newcastle Heights
Newcastle Heights Charlestown
Newcastle Heights Motel
Newcastle Heights Motel Charlestown
Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
Newcastle Motel Charlestown
Newcastle Charlestown
Newcastle Motel Motel
Newcastle Motel Charlestown
Newcastle Motel Motel Charlestown

Frequently asked questions

What is the cancellation policy at Newcastle Motel?

Newcastle Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Newcastle Motel?

Yep, Newcastle Motel has a free self car park.

Are there any beaches close to Newcastle Motel?

The closest beach to Newcastle Motel is Newcastle Beach (8.7 km).

Does Newcastle Motel have a pool?

Newcastle Motel has an outdoor pool.

Is there a free airport shuttle available at Newcastle Motel?

No, Newcastle Motel does not offer an airport shuttle service.

What time are check-in & check-out at Newcastle Motel?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at Newcastle Motel?

No, pets are not allowed.

Newcastle Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 56 reviews
Rating 8 - Good. 19 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost/resold my booked rooms so to get higher price for football fans despite having booked and confirmed two months prior to date? Shall not be recommending this motel to my family and friends who would use this during visits to newcastle area. No apology or contact from staff and nobody answers the phone, not a good way to run a bussiness?
Stayed 4 nights in May 2025
Verified

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Room was basic which was all we required, walls and fixtures were dirty and could use a fresh paint or scrub down/replacement
Stayed 1 night in Nov 2021
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy mould and cobwebs and smelt
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Motel was well situated however quite dated. No staff during check in and check out, initial room was not what was booked however resolved quickly with upgrade to family rooms. Bathroom fixtures were broken and very small but the water pressure in the shower was excellent
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money

Pool was disgustingly green when asked staff they said it was cleaned the previous day a very disappointed answer just to make me leave There was tea and coffee but no key ingredient "milk" There was no toilet paper at all in the room The taps are literally marked back the from cold water comes out hot and hot water comes out cold
Stayed 1 night in May 2021
Verified

6/10 Okay

Katelyn

Liked: Staff & service
Not hot water
Stayed 4 nights in May 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
No offer of complimentary milk for the coffee, no complimentary soap, shampoo etc! No welcome, no help with anything, no remote for TV had to ask (TV could only be turned on and off without remote- no manual channel or volume buttons). Not very accomodating stay at all.
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The free airconditioning with no glass in windows was fantastic
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre. Clean comfortable rooms. Quiet.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Poor

People in room next to me were up all night in and out of their room saying it was crawling with cockroaches. I informed the cleaners 3 times that I am a night shift worker and would be sleeping during the day only to have them walk into my room and wake me not once but twice.
Stayed 2 nights in Nov 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst stay ever. Not worth it

Not even worth the $99 I paid for it. The bed is itchy. Walls are dirty. Windows had cracks in them. Was on edge the whole night. The walls are paper thin. Don’t think my partner or I even got like one hour of solid sleep with how uncomfortable the beds are and hearing everything going on outside
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Andrew

Disliked: Amenities, property conditions & facilities
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.
Stayed 2 nights in Jun 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The shower curtain needed cleaning and I had to turn off the air conditioning unit as it smelt.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Mark

Liked: Cleanliness
The room smelled like soap there was no milk but the bed was comfortable
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Ree

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was filthy, the shower was full of mould. The room stunk.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

S.M

Disliked: Amenities, property conditions & facilities
The bed and pillows were comfy and staff polite, but that’s as far as I get with the positives. The bathroom had mould everywhere, the ceiling and throughout the grout. I had to shower with my things on. There are smears if god only knows what’s on the door and walls throughout as well as blood on the bathroom door. People generally say ‘you get what you paid for’, but I’ve paid less and stayed in better conditions.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

basic but comforable and clean

very basic motel but was clean bed was comfy good location close to shopping and restaurants would stay there again
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

The room smelt like mould and we had to air it for a few hours with the door open
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Old and run down not the cleanest but the linen was very good and fresh
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
The beds were sub standard the presentation was poor and the reception was pathetic and unhelpful.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Review

For the price it’s not too bad. The beds were comfortable but a leg on each bed were broken.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and the amenities were good. Pool was good and it was quiet. Would stay again if passing through.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The floors in motel weren't vaccum . . . . . .
Stayed 4 nights in Mar 2019